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Sheraton Bandung Hotel and Tower

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Featured image
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Sheraton Bandung Hotel and Tower

Sheraton Bandung Hotel and Tower

5 out of 5

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Jalan Ir Haji Juanda No 390, Bandung, West Java, 40135

Explore the area

  • Popular LocationBandung Zoo3 min drive
  • Popular LocationPadjadjaran University (UNPAD)3 min drive
  • Popular LocationParahyangan Catholic University4 min drive
  • AirportBandung (BDO-Husein Sastranegara Intl.)8 min drive

Choose dates to view prices

About this area

Bandung

Located in Bandung, Sheraton Bandung Hotel and Tower is next to a golf course and near the airport. The area's natural beauty can be seen at Dago Pakar and Dago Dreampark, while West Java Culture Park and Lawangwangi are cultural highlights. Travelling with kids? Consider Bandung Zoo and Karang Setra Water Park. Relax and indulge in the area's hot springs and health/beauty spas, or seek out an adventure with ecotours and mountain biking nearby.
Visit our Bandung travel guideOpens in a new window
Map

What's nearby

  • St. Borromeus Hospital - 2 min drive
  • Bandung Zoo - 3 min drive
  • Padjadjaran University (UNPAD) - 3 min drive
  • Parahyangan Catholic University - 4 min drive
  • Rumah Mode Factory Outlet - 5 min drive

Getting around

  • Bandung Railway Station - 6 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Feast Restaurant – Serves breakfast and dinner.

About this property

Sheraton Bandung Hotel and Tower

Family-friendly hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 156 shared rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy fireplaces, and other standard amenities include balconies or patios, dining areas and sitting areas.
Sheraton Bandung Hotel and Tower offers 156 forms of shared accommodation which are air-conditioned, accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies or patios. This accommodation offers separate dining areas. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Airport shuttle at scheduled times, on request
  • 24-hour return train station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: IDR 181500 for adults and IDR 90750 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Horse riding/hire
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hot springs
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Chef
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Towers Lounge
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 484000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 181500 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 170000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 170000 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 6:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bandung Hotel & Tower
Sheraton Bandung Tower
Bandung Sheraton
Sheraton Bandung Hotel And Towers
Sheraton Bandung Hotel Tower
Sheraton Bandung Tower Bandung
Sheraton Bandung Hotel and Tower Hotel
Sheraton Bandung Hotel and Tower Bandung
Sheraton Bandung Hotel and Tower Hotel Bandung

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 73 out of 153 reviews
5 - Excellent 48%
Rating 4 - Good. 56 out of 153 reviews
4 - Good 37%
Rating 3 - Okay. 14 out of 153 reviews
3 - Okay 9%
Rating 2 - Poor. 6 out of 153 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 153 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfy guaranteed
Satisfy guaranteed
Stayed 3 nights in Feb 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dilarang untuk keluarga yang bawa bayi
Tidak cocok untuk keluarga yang membawa anak kecil/bayi. Asi saya untuk bayi, semuanya busuk dan dibuang. Padahal dari awal sudah bilang dengan jelas minta dimasukin ke freezer beku, sudah konfirmasi ke front desk lalu ke kitchen juga 2x konfirmasi percuma. Tidak ada minta maaf dll hanya susu asi berharga yang terbuang sia2. Hotel bintang 5 kualitas kaki lima.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good low rise. And bery quiet and oeace ful with good hospitality.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and hotel had a resort feel about it.
Stayed 3 nights in Jan 2020