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Sheraton Bandung Hotel & Towers

5.0 star property
Family-friendly Bandung hotel in Dago with a full-service spa

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Sheraton Bandung Hotel & Towers

Property amenity
Property grounds
Premium bedding, down duvets, pillow-top beds, minibar
Lounge
Reception

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
The price is S$144
includes taxes & fees
11 Aug - 12 Aug
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About the area

Map
Jalan Ir Haji Juanda No 390, Bandung, West Java, 40135

What's nearby

  • Bandung Institute of Technology - 2 min drive
  • Gedung Sate - 4 min drive
  • Cihampelas Walk - 5 min drive
  • Paris Van Java Mall - 6 min drive
  • Rumah Mode Factory Outlet - 6 min drive

Getting around

  • Cimindi Station - 11 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 20 min drive

Restaurants

  • ‪Erlas Mexican Cafe - ‬1 min walk
  • NasGor Padang "Suryo Bundo
  • ‪Thai Palace - ‬1 min walk
  • ‪Ayam Bakar Mas Pras - ‬1 min walk
  • ‪Sans Co - ‬1 min walk

About this property

Sheraton Bandung Hotel & Towers

Family-friendly hotel located in Dago
You can look forward to 18 holes of golf, a terrace and a coffee shop/cafe at Sheraton Bandung Hotel & Towers. Get out on the links at this hotel and enjoy amenities such as golf caddies. Indulge in aromatherapy, a facial and reflexology at Shine Spa, the on-site spa. The on-site restaurant, Feast Restaurant, offers breakfast and dinner. Enjoy the 24-hour gym, as well as activities such as horse riding. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, express check-in and ATM/banking services
Room features
All 156 rooms boast comforts, such as 24-hour room service and fireplaces, as well as perks, such as premium bedding and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 37-inch LCD TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast Restaurant
  • Toastina

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Horseback riding/rentals
  • Hot spring
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 50 ºC
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Towers Lounge
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 484000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
  • Airport shuttle fee: IDR 170000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 170000 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bandung Hotel & Tower
Sheraton Bandung Tower
Bandung Sheraton
Sheraton Bandung Hotel And Towers
Sheraton Bandung Hotel Tower
Sheraton Bandung & Towers
Sheraton Bandung Hotel Tower
Sheraton Bandung Hotel Towers

Frequently asked questions

Does Sheraton Bandung Hotel & Towers have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Sheraton Bandung Hotel & Towers?

As of 27 Jul,2024, prices found for a 1-night stay for 2 adults at Sheraton Bandung Hotel & Towers on 11 Aug,2024 start from S$143.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Bandung Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Bandung Hotel & Towers?

Self-parking is free at this property.

What time is check-in at Sheraton Bandung Hotel & Towers?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Bandung Hotel & Towers?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sheraton Bandung Hotel & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of IDR 170000 per vehicle applies.

Where is Sheraton Bandung Hotel & Towers located?

This family-friendly Bandung hotel is located near the airport, within 2 mi (3 km) of West Java Culture Park, Bandung Zoo and Jalan Cihampelas. Dago Pakar and Dago Golf Course are also within 2 miles (3 km).

Sheraton Bandung Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 172 reviews" "
Rating 8 - Good. 59 out of 172 reviews" "
Rating 6 - Okay. 15 out of 172 reviews" "
Rating 4 - Poor. 6 out of 172 reviews" "
Rating 2 - Terrible. 6 out of 172 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay when in Bandung
One of the best hotels I've ever stayed in. I love Sheraton in general. But this particular Sheraton makes me feel so homey and comfortable. Beautiful decoration, spacious room, comfy bed, clean bathroom with lots of amenities, literally I can find everything I need in the bathroom. Friendly and helpful staff. I love the smell of the lobby area. They had this very nice smell coming out of their aromatherapy diffuser. They gave a yummy welcome drink too as you checked in. Too bad I only stayed for a night. I will come back and stay longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Excellent service
Good location Excellent service
Stayed 3 nights in Aug 2023

8/10 Good

Boy

Stayed 2 nights in Jun 2023

10/10 Excellent

YOSHIHIRO

Travelled with group
Liked: Cleanliness, property conditions & facilities
the garden inside of the hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Mohd Shariff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,friendly staff, nice landscape. Will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ava

Stayed 1 night in Feb 2023

10/10 Excellent

mahbubur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great employee's.
Stayed 2 nights in Jul 2022

10/10 Excellent

Adil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgraded room was very friendly, and the counter staff was more than understanding of our objections to the first room. Thank you for the lovely time we spent in Bandung.
Stayed 2 nights in Jun 2022

10/10 Excellent

Agung

Stayed 1 night in Dec 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Nenden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfy guaranteed
Satisfy guaranteed
Stayed 3 nights in Feb 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dilarang untuk keluarga yang bawa bayi
Tidak cocok untuk keluarga yang membawa anak kecil/bayi. Asi saya untuk bayi, semuanya busuk dan dibuang. Padahal dari awal sudah bilang dengan jelas minta dimasukin ke freezer beku, sudah konfirmasi ke front desk lalu ke kitchen juga 2x konfirmasi percuma. Tidak ada minta maaf dll hanya susu asi berharga yang terbuang sia2. Hotel bintang 5 kualitas kaki lima.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good low rise. And bery quiet and oeace ful with good hospitality.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and hotel had a resort feel about it.
Stayed 3 nights in Jan 2020

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and spacious and well maintained rooms. The hotel was big and had a lovely cafe where we could chill.
Stayed 4 nights in Dec 2019

8/10 Good

Dayana

Liked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As it has been expected from sheraton
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, cleanliness, comfort. Very high standard. Higher than westerns standards.
Stayed 10 nights in Jul 2019

10/10 Excellent

CP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike modern hotel with tall building, this hotel has unique character with old style building and beautiful gardens.
Stayed 4 nights in Jul 2019

8/10 Good

Gunawan

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Ying

Liked: Staff & service, room comfort
Average for a five star. Spend your money elsewher
The room service is really slow and they serve u with nothing at the restaurant while waiting for your food to arrive. Staff is not helpful at all when you ask them for directions. Our room has a hidden lizard among the towels and a tiny dead lizard on the floor. I guess they didn’t do a good job cleaning up. However the food at the feast restaurant was pretty good and the spa is excellent (save for the fact that they are always full). Swimming pool has a lot of children which can be rather noisy.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel. Buffet food taste was unsatisfactory.
Good hotel. Wireless system was ON and OFF throughout the two days of our stay. Breakfast buffet had some variety but was not comparable to other 5 star hotels.
Stayed 2 nights in Apr 2019

10/10 Excellent

DianaFoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated in a good location with ample parking facilities. All the service staff are friendly and efficient. The 10 of us are very happy with our stay at Sheraton Bandung Hotel & Tower. Thank you.
Stayed 3 nights in Mar 2019