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GH Universal Hotel Bandung

4.5 star property
Luxury Bandung hotel in Setiabudi with a full-service spa

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for GH Universal Hotel Bandung

View from property
Outdoor pool
Premium bedding, free minibar items, in-room safe, desk
Lounge
Exterior

Reviews

7.0

Good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Gym
    GymGym
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available

Most relevant reviews

ExperimentalCarousel

8/10 Good

This 5 star hotel is based on its decorations. Building is old, room is small and the shower warm water runs out pretty ...
May 2, 2017
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About the area

Map
Jalan Doktor Setiabudhi, 376, Bandung, West Java, 40143

What's nearby

  • Rumah Mode Factory Outlet - 4 min drive
  • Cihampelas Walk - 6 min drive
  • Bandung Institute of Technology - 7 min drive
  • Paris Van Java Mall - 7 min drive
  • Gedung Sate - 9 min drive

Getting around

  • Cikudapateuh Station - 11 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 31 min drive

Restaurants

  • ‪Jing Paradise Restaurant - ‬11 min walk
  • ‪Semeja Asian Kitchen - ‬11 min walk
  • ‪Monomono - ‬11 min walk
  • ‪Aom's C & C - ‬15 min walk
  • ‪Armor Badjoeri - ‬20 min walk

About this property

GH Universal Hotel Bandung

Luxury family-friendly hotel near Rumah Mode Factory Outlet
Located close to Bosscha Observatorium, GH Universal Hotel Bandung provides an airport shuttle, a terrace and a coffee shop/cafe. Treat yourself to a facial, a body scrub or a massage at Bellux Spa, the on-site spa. The on-site international cuisine restaurant, Belle Vue Elevate, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), multilingual staff and barbecues
  • Free newspapers, a ballroom and a 24-hour front desk
  • A banquet hall, luggage storage and a gift shop
Room features
All 105 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LED TVs with cable channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 275,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Belle Vue Elevate

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Free babysitting
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7,233 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 275000 for adults and from IDR 175000 for children
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Gh Universal
Gh Universal Bandung
Gh Universal Hotel
Gh Universal Hotel Bandung
Hotel Gh Universal
Universal Gh
G.H. Universal Hotel Bandung
G.H. Universal Hotel
G.H. Universal Bandung
G.H. Universal
G.H. Universal Hotel
Gh Universal Bandung Bandung
GH Universal Hotel Bandung Hotel
GH Universal Hotel Bandung Bandung
GH Universal Hotel Bandung Hotel Bandung

Frequently asked questions

Does GH Universal Hotel Bandung have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is GH Universal Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

What time is check-in at GH Universal Hotel Bandung?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at GH Universal Hotel Bandung?

Checkout is at noon.

Where is GH Universal Hotel Bandung located?

This family-friendly Bandung hotel is located in the historical district, within 3 mi (5 km) of Bosscha Observatorium and Rumah Mode Factory Outlet. Maribaya Waterfalls is 7.6 mi (12.2 km) away.

GH Universal Hotel Bandung Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 5 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marthen

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Building
Absolutely beautiful building. The staff was great and the rooms were nice.
Stayed 2 nights in May 2019

10/10 Excellent

Zeeshan, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had wonderful Experience at GH Universal. The staff were really supportive and helpful. Specially the reception staff Usef who did great job arranging B.day event for us and Syaiful who did wonderful job in helping with food arrangements. It was a memorable moment staying there and would highly recommend it for everyone.
Stayed 1 night in Oct 2018

8/10 Good

Hariani

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star but in actual 3 star
This 5 star hotel is based on its decorations. Building is old, room is small and the shower warm water runs out pretty quickly. I rate the room 3-stars.

6/10 Okay

Gloria Swee Ting

Unique design yet poorly maintained
Unique designed hotel, however was poorly maintained. The pool was dirty with dead flies with stained at the corner and bottom of the pool. Room floor and toilet were dusty and sofa were stained with discoloration. However we got to upgrade to deluxe queen sized beds room for free on our last days as they were doing maintained on the level we were staying, the conditions for the deluxe room were so much better. Guess you get what you paid for. Lastly, majority of the staffs were not versed with English, except the ones at the receptions. Locations were inconvenience from Bandung city too. Expected more from the hotel with the prices and good reviews online.

8/10 Good

Verified traveller

4/10 Poor

thanh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 or 5 star hotel. More like a 2 star hotel
BAD: I totally regret booking this stay here for 5 days. My friend was having her wedding at the Hotel and thought it would be convenient to stay there. Boy... do I regret this. First off, when arrived, the AC took nearly 12 hours to get cool. We initially thought the AC unit was broken, so the hotel staff was kind and accommodating to switch our rooms. Ok, fine. that was nice. The next room basically has the same issue. We did not want to bother changing rooms, so the first night, we slept in a hot and humid room while waiting for the AC to work. Quite uncomfortable esp traveling for more than 30 hours to get there. The condition was the hotel on the outside appears beautiful and well made. Great for pictures. The rooms however is a different story. Wall paper was peeling, the shower and bathroom is gross. There is a smell of mold and mildew, and it is apparent that the showers are not cleaned with cleaning solution. There's black mildew everywhere and the shower water ran cold after about 10 minutes. People smoked where ever they pleased and you can smell it even in the non smoking areas, and you can hear kids running and pounding on the walls in the mornings. Walls made very thin, you hear everything. Hotel location was poor. Nothing to do and no sidewalks to walk on, but typical of indo. GOOD: Staff was very friendly and attentive, breakfast was decent and had a lot of variety. If you came down for breakfast around 9, the food would be cold.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAGNIFICENT EXPERIENCE
Pleasant assigned room. Facilities were excellent

4/10 Poor

jiahao, Bandung

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to be more professional

8/10 Good

Fransiskus Benni

Liked: Cleanliness, property conditions & facilities, room comfort
Unique European hotel in Bandung
Friendly staffs, clean room, great swimming pool, relatively affordable price. Romantic dinner restaurant / cafe

8/10 Good

Christina, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Comfortable, good ambience & service. My family love this hotel also my pet, he's happy

8/10 Good

Arielle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally okay
The room is generally clean. Great service and good command of English from the staff. Only issue we met was the room's air conditioning that was not strong or cool enough. The weather outside is much cooler. Breakfast was not too bad except for the condiments that were not fresh.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Teresa, Singapore

Liked: Cleanliness, staff & service, room comfort
Excellent service, very comfortable bed. Not much recreation though.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good Customer service but not worth of money
Room is very small for that price. Over priced for that kind of room. The breakfast is really ordinary and far from city center. But the customer service is really good.they come to each guest to get their hotel review. And they apologize for the inconvenience and gave us a good pastry from their kitchen. But the interior&exterior design is really pretty.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

8/10 Good

JIN IE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
여성분들의 환상을 가지게 만드는 호텔 사진은 정말 잘나와요
멋진 호텔입니다. 직원들도 친절해요. 한가지 아쉬운점은 레스토랑에서 저녁을 먹었는데 뭔가 아쉬운 맛입니다. 조식은 바로 만들어주는 쥬스는 괜찮았는데 다른 음식들 역시 부족한 맛을 느꼈어요...
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

SUSANA

Disliked: Room comfort
Keselurahan hotel standar
Dekorasi hotel bagus kayak gaya eropa, agak berisik suara anjing,pelayanan lumayan, kebersihan standar,cocok buat keluarga dan bisnis
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高です。
大変良いホテルです。インドネシアらしさはありませんがバンドゥンという観光地では問題ないと思います。シティービューの部屋でしたが景色も良く最高の気分でした。ガーデンビューの予約でしたが部屋に着いたらシティービューでした。が、景色が良かったのでそのままで滞在しました。
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Jun

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Ganda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHINHSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017