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Outdoor pool
Outdoor pool
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Guest reviews

31 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided


Explore the area

Popular LocationParahyangan Catholic University6 min drive
Popular LocationRumah Mode Factory Outlet13 min drive
Popular LocationKampung Gajah Wonderland28 min drive
AirportBandung (BDO-Husein Sastranegara Intl.)29 min drive

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  • Superior Pool View

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsSuperior Pool View
  • Deluxe Double Queen Pool View

    Room amenities

    • 66 sq m
    • Sleeps 4
    More detailsDeluxe Double Queen Pool View
  • Superior Garden View

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsSuperior Garden View
  • Deluxe Double Queen City View

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Double Queen City View
  • Deluxe King No View

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsDeluxe King No View
  • Deluxe King City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe King City View
  • Deluxe King Pool View

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsDeluxe King Pool View

About this area


Located in Bandung, G.H. Universal Hotel is in the city centre. Paris Van Java Mall and Rumah Mode Factory Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Trans Studio Bandung. Travelling with kids? Don't miss Bosscha Observatorium.
Visit our Bandung travel guide
View in a map
Popular Location

What's nearby

  • Parahyangan Catholic University - 6 min drive
  • Rumah Mode Factory Outlet - 13 min drive
  • Paris Van Java Mall - 23 min drive
  • Maranatha Christian University - 23 min drive
  • Kampung Gajah Wonderland - 28 min drive

Getting around

  • Bandung Railway Station - 28 min drive
  • AirportBandung (BDO-Husein Sastranegara Intl.) - 29 min drive


  • Where to eat
  • The Belle Vue – Restaurant with a bar offering international cuisine. Serves lunch and dinner.
  • Fat Dragon – Restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

G.H. Universal Hotel

Family-friendly Bandung hotel in Setiabudi with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 105 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include minibars (stocked with some free items), premium bedding and coffee/tea makers.
G.H. Universal Hotel offers 105 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Coklat Spa. Services include facials and body scrubs.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 150000 for adults and IDR 75000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free babysitting/childcare
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool


  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (7231 square feet)


  • BBQ grill(s)
  • Garden
  • Terrace


  • Body scrubs
  • Facials
  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding


  • Free toiletries
  • Hairdryer


  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)


  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of IDR 125000 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 400000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 185000 per vehicle (one-way)
  • Pet fee: IDR 125000 per pet, per day
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

Property is also known as

G.H. Universal Hotel Bandung
G.H. Universal Hotel
G.H. Universal Bandung
G.H. Universal Hotel Hotel
G.H. Universal Hotel Bandung
G.H. Universal Hotel Hotel Bandung

Frequently asked questions

Can I cancel my reservation for free at G.H. Universal Hotel and receive a full refund?
Yes, G.H. Universal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to G.H. Universal Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does G.H. Universal Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is G.H. Universal Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of IDR 125000 per pet, per day.
How much is parking at G.H. Universal Hotel?
This property doesn't offer parking.
What time is check-in at G.H. Universal Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at G.H. Universal Hotel?
Checkout is at noon.
Does G.H. Universal Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 185000 per vehicle, one-way, applies.
Where is G.H. Universal Hotel located?
This family-friendly Bandung hotel is located in the historical district, within 3 mi (5 km) of Rumah Mode Factory Outlet and Bosscha Observatorium. Maribaya Waterfalls is 7.6 mi (12.2 km) away.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Building
Absolutely beautiful building. The staff was great and the rooms were nice.
Stayed 2 nights in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had wonderful Experience at GH Universal. The staff were really supportive and helpful. Specially the reception staff Usef who did great job arranging B.day event for us and Syaiful who did wonderful job in helping with food arrangements. It was a memorable moment staying there and would highly recommend it for everyone.
Stayed 1 night in Oct 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star but in actual 3 star
This 5 star hotel is based on its decorations. Building is old, room is small and the shower warm water runs out pretty quickly. I rate the room 3-stars.

3/5 Okay

Unique design yet poorly maintained
Unique designed hotel, however was poorly maintained. The pool was dirty with dead flies with stained at the corner and bottom of the pool. Room floor and toilet were dusty and sofa were stained with discoloration. However we got to upgrade to deluxe queen sized beds room for free on our last days as they were doing maintained on the level we were staying, the conditions for the deluxe room were so much better. Guess you get what you paid for. Lastly, majority of the staffs were not versed with English, except the ones at the receptions. Locations were inconvenience from Bandung city too. Expected more from the hotel with the prices and good reviews online.

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 or 5 star hotel. More like a 2 star hotel
BAD: I totally regret booking this stay here for 5 days. My friend was having her wedding at the Hotel and thought it would be convenient to stay there. Boy... do I regret this. First off, when arrived, the AC took nearly 12 hours to get cool. We initially thought the AC unit was broken, so the hotel staff was kind and accommodating to switch our rooms. Ok, fine. that was nice. The next room basically has the same issue. We did not want to bother changing rooms, so the first night, we slept in a hot and humid room while waiting for the AC to work. Quite uncomfortable esp traveling for more than 30 hours to get there. The condition was the hotel on the outside appears beautiful and well made. Great for pictures. The rooms however is a different story. Wall paper was peeling, the shower and bathroom is gross. There is a smell of mold and mildew, and it is apparent that the showers are not cleaned with cleaning solution. There's black mildew everywhere and the shower water ran cold after about 10 minutes. People smoked where ever they pleased and you can smell it even in the non smoking areas, and you can hear kids running and pounding on the walls in the mornings. Walls made very thin, you hear everything. Hotel location was poor. Nothing to do and no sidewalks to walk on, but typical of indo. GOOD: Staff was very friendly and attentive, breakfast was decent and had a lot of variety. If you came down for breakfast around 9, the food would be cold.