8/10 Good
Maria, Quito
Travelled with partner
4 May,2024
Liked: Amenities, property conditions & facilities
Overall, my stay at the property was quite satisfying, with some areas for improvement.
Firstly, I must commend the spectacular building and apartment. The apartment was spacious, comfortable, and modern, offering a beautiful city view. It was also well-equipped, making my stay convenient. Additionally, the location of the building was exceptional.
However, cleanliness was an area for improvement. While the apartment was relatively clean, there were some issues. For instance, the bathroom was not spotless, as I found hairs from previous guests on the floor and shower. The dining table and chairs had leftover food residue (grease and crumbs), and the floor could have been cleaner. Moreover, the soap dispensers were nearly empty, running out on the first day of our stay. Nonetheless, the bed linens and towels were of high quality and well-maintained.
Furthermore, the check-in process was not as straightforward as expected. Possibly due to booking through Expedia rather than directly with Wynwood, we never received instructions on how to access the apartment. The building guard did not have a record of our reservation, although it was then easily located upon contacting the office.
In conclusion, while the property boasts impressive amenities and a prime location, attention to cleanliness and a smoother check-in process would enhance the overall guest experience. I highly recommend this property for long stays.
Maria
Stayed 3 nights in May 2024