View from room

Reviews of Shore Time Hotel

3 out of 5
Shore Time Hotel
Station 1, Balabag, Boracay Island, Aklan

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 173 reviews" "
Rating 8 - Good. 66 out of 173 reviews" "
Rating 6 - Okay. 19 out of 173 reviews" "
Rating 4 - Poor. 8 out of 173 reviews" "
Rating 2 - Terrible. 7 out of 173 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rogelio Z.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Boracay Vacation 2023
Good hotel, staff are very helpful and friendly. Love our free breakfast😊
Stayed 2 nights in Aug 2023
Response from Divine on 26 Aug,2023
Hi Rogelio,Good day!We thank you for compliments. We hope to see you again in the future.

10/10 Excellent

D, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A charming little motel with a happy front desk anxious to attend to all your needs. An open espresso bar 24/7! Discounts at certain restaurants. The wonderful beachside Obama Café where you can dine with your feet in the sand. Thank you Javier Family for providing this wonderful lodging option.
Stayed 4 nights in Mar 2023

10/10 Excellent

George E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally helpful. Place is very clean, easily accessible and close to the beach
Stayed 7 nights in Feb 2023
Response from Ms. Divine on 8 Mar,2023
Thank you for the nice feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than decent option in Station 1
I tend to run cold so it didn’t help that the airswing of the AC didn’t work. Would have been comfortable otherwise. Service with a smile is topnotch!
Stayed 1 night in Jan 2023
Response from Ms. Divine on 8 Mar,2023
Thank you for staying with us.Sorry to hear that you have an issue about the AC airswing. I will personally handle this matter and report to the head of maintenance team so that it won't happened again. Hope to see you again next time.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2023

8/10 Good

Maria Cristina

Stayed 3 nights in Jul 2022
Response from Ms. Divine on 18 Aug,2022
Hi Maria Cristina. Thank you for staying with us. Hope to see you again.

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . People are 👍 and do their best to help anything...
Stayed 12 nights in Jul 2022
Response from Ms. Divine on 27 Jul,2022
Hi Ms. Donna. We thank you for the nice feedback. Hope you enjoyed your vacation. See you again next time!

10/10 Excellent

stonne, stanwood

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect for my family and the area is ok . There is coffee shop and Andoks restaurant down stair , I will give it 7/10. Because we did our own cleaning,. I think they were short handed . I will still stay there next time but not in few years though , Boracay became expensive everything.
Stayed 3 nights in Jul 2022
Response from Ms. Divine on 27 Jul,2022
Hi Stonne. We thank you for reaching us out. We delighted that you love our place and it you enjoyed your stay except for the cleaning of the room. Our make up room is from 8am to 5pm only however upon request beyond those time , we still accommodate. I will personally handle this matter and discuss with the housekeeping supervisor why you did the own cleaning and to make sure it won't happened again in the future. If you wish to visit Boracay next time, just let us know. Kind Regards

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this hotel is great if you stay on the beach side of the road you have a beautiful view from dawn to dusk.
Stayed 7 nights in May 2022
Response from Ms. Divine on 4 Jul,2022
Hi Mr. Richard,' Thank you for the nice feedback. Hope to see you again.

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boracay Station 1
Shore time hotel is great place to stay but limited activities due to Covid-19.
Stayed 2 nights in Dec 2021
Response from Ms. Divine on 25 Dec,2021
We thank you for the nice feedback. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and great service. Friendly front desk .
Stayed 3 nights in Jan 2020
Response from Ms. Divine on 4 Feb,2020
Thank you for the nice feed back. We will relay your message to the team. Hope to see you again next time.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice, clean, staff is great also the food i would definitely recommend anyone. The only thing we did not like is room door needs adjustment and windows don’t lock. Also it looks nothing like the pictures on expedia do to the changes they are making on the roadways
Stayed 4 nights in Jan 2020
Response from Ms.Divine on 4 Feb,2020
Thank you for your feedback. We will relay your message to our maintenance team so that they can fix the problems and it wont happen again.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Ms. Divine on 11 Feb,2020
Thank you for staying with us. Hope to see you again next time.

10/10 Excellent

Juvinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The employees are very friendly. We enjoyed our stay.
Stayed 6 nights in Oct 2019
Response from Divine on 23 Nov,2019
Thank you for your nice feedback. We will pass on the message to the Team. Hope to see you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what expected but a good experience overall.
Hotel looks nicer in the pictures than in person so my expectations were not met in regards to that. I also thought the hotel had a beach view and it does not. My view was looking into another room with very thin curtains that can be seen through at night with the lights on. Had an ant problem but that didn’t bother me as much. Outside of that the staff was VERY friendly and accommodating. Clean room, hot shower, free breakfast among other things. If I had lowered my expectations this would have been an excellent hotel to stay at. Having said that I wouldn’t mind staying here again now that I know what to expect. However, I prefer to actually be on a property that is located on the beach or a very scenic view of the beach. Beautiful place like Boracay you want to be able to relax in a comfortable room and see the beauty of the island. Time Shore IS a nice hotel and the staff was amazing.
Stayed 3 nights in Aug 2019

6/10 Okay

Tip Keng

Disliked: Cleanliness, room comfort
There is a lot of mosquito in room. My room is facing center court and the curtain they used is white. They do not turn off the light of center court, this made the room extremely bright while sleeping. Boracay still under major construction, the road is muddy. Think the best time to go is 2-3 years later.
Stayed 4 nights in Aug 2019
Response from Ms. Divine on 21 Aug,2019
Dear Valued Guest Thank you for your feedback. I personally addressed this issues of mosquitoes and curtain to the housekeeping supervisor to ensure that it wont happened again.

8/10 Good

Janet

Liked: Staff & service, room comfort
Overall good apart from a muddy and road repairs
Stayed 2 nights in Jul 2019
Response from Ms. Divine on 26 Jul,2019
Thank you for your feedback. I just hope you understand that due to the government continued rehabilitation of the island especially the road construction.

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ms. Daisy on 2 Aug,2019
Hi, thanks for recommending us! We're glad you had a great experience.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Front road under constructions. No elevator.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no Bach front lots lier No response no transportation no rastorant
Stayed 5 nights in Jun 2019

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Ms. Daisy on 2 Aug,2019
Hi, thanks for recommending us! We're glad you had a great experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach
Stayed 2 nights in Jun 2019
Response from Ms. Divine on 26 Jul,2019
Thank you for your feedback. Hope to see you again next time.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on north part of White Beach.
Great location with nice beachfront restaurant across the road. Enjoyed breakfast choices and eating beachside. Staff excelled in making our stay enjoyable. 1st room had some shower mildew and window opened to the hall but 2nd room was great. Some roadwork underway in the area (by the government) but moving quickly. Convenient to water activities. Picture perfect beach. Would definitely stay here again.
Stayed 2 nights in May 2019
Response from Ms. Divine on 1 Jun,2019
Dear Steve, Thank you for your nice feedback. Hope to see you again next time.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my arrival the staff were very helpful. Although new they were sure to find me the answers to any of my requests asap. The location is amazing and the rooms nice and tidy. Great price also. My airport transfers were organised without a fuss and I felt very looked after. Would recommend to anyone looking to travel to Boracay, thanks Shore Time team!
Stayed 2 nights in Apr 2019
Response from Ms. Divine on 8 Apr,2019
Thank you for your nice feedback. Hope to see you again next time!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.I upgraded to the beach room. It was very nice Very nice employees.
Stayed 8 nights in Mar 2019
Response from Ms. Divine on 4 Apr,2019
Thank you for your nice feedback. Hope to see you again next time.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shoretime was great. Location, cleanliness, and customer service were all flawless. In addition, the breakfast experience proved to be a highlight of my stay. They perfected the combination of a great beach side Filipino breakfast paired with a talented acoustic singer/player. The only area Shoretime was lacking in was wifi. My lady and I were given a top floor room which was just outside of their WiFi range. This alone soiled the would be perfect experience.
Stayed 2 nights in Mar 2019
Response from Ms.Divine on 16 Mar,2019
Hi Valued Guest, Thank you for your feedback. I am really sorry that our WIFi dissatisfied your stay however we are looking for another provider to add to our service. Hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

David, New Zealand

Travelled with partner
Liked: Cleanliness
Great staff and good location. Used transfer which made it fast and easy only had to keep up Nino as he speed us to the boat
Stayed 5 nights in Feb 2019
Response from Ms. Divine on 4 Mar,2019
Thank you for the nice feedback. Hope to see you again next time.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Smokers accommodated in shaded corridors leading to rooms so every time I went to my room, forced to walk through a cloud of smoke. No shaded area, except with smokers, to relax.
Stayed 4 nights in Feb 2019
Response from Ms. Divine on 2 Mar,2019
Thank you for your feedback. I am disappointed to read that you did not enjoyed your stay. I will address this personally to the management not to allow our guests to smoke in the lobby. We have a smoking area on the top of our hotel. Hope you will come again next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
the best costumer service..great location.beach front
Stayed 3 nights in Feb 2019
Response from Ms. Divine on 22 Feb,2019
Thank you for the nice feedback

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Loud Boracay
There was ongoing construction at shore time which lasted from 8am until 5pm daily. My family and I were barely able to sleep due to such loud noise because of marching bands circling our hotel outside on the beach and in front on the street until about 3am in the morning and starting again at about 9am in the morning. The locals seem to have zero respect for allowing tourists and peacefulness. It was literally so loud that you couldn’t talk to someone directly beside you while standing on the patio.
Stayed 3 nights in Jan 2019
Response from Ms. Divine on 16 Mar,2019
Dear Valued Guest, Thank you for your feedback. I am really sorry for your unfortunate experienced. I just hope that you understand that the island is still in the rehabilitation period despite after the 6 month closure it was undone. You experienced also the drum beat very early in the morning due to the festival in the island. I addressed this issue to our management so that they can relay this matter to the government inter agencies to ensure that it wont happen again. Hope to see you in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff was wonderful. That’s about it. Poor to nonexistent Wi-Fi. When I complained to staff, their answer was “everyone complains about the Wi-Fi” No pool. Rooms are tiny, tiny small, but beds are comfortable. Everything is constantly covered in dust and sand, including room floors. To give credit to hotel, this is not their fault. Boracay is sooooo noooot ready for tourism yet. Infrastructure is terrible. Constant construction. 4km to hotel from boat port took one hour. Constant noise that starts at 0800 from construction noise. At 5 pm all the Korean visitors let their children run all over the balconies screaming their heads off for an hour before they go to dinner, so good luck getting an afternoon nap in. Also hotel has no beach chairs, and access to the beach is by walking across the street and through their restaurant, called Obama. Take home point is that boracay island is not ready for tourists. I could not wait to get off the island after one week.
Stayed 7 nights in Jan 2019
Response from Ms. Diivne on 2 Mar,2019
Thank you for your feedback. I am so sorry about your fortunate experienced with us. I hope that you will give us a chance to make it right. We already upgraded our WIFI to another provider. For the construction noised, i hope you understand that this is the government projects and we have no controlled however our management is doing their best. Hope to see you again in the future and to experienced a new boracay island.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel in great location!
Great location in Station 1 (near Station 2). Twin Pad was perfect for the family (5). Hotel service - superb! Their restaurant across the street is beach front, great selection for free breakfast. We also ate dinner there - again great food. Walked along the beach to D'Mall for leisure stroll. We enjoyed our Boracay stay... will definitely come back!
Stayed 2 nights in Jan 2019
Response from Ms. Divine on 29 Jan,2019
Dear Ms. Maria, Thank you for your nice feedback. Hope to see you next time again soon.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I wish they would be honest about construction
Horrible, never ending construction... Is not even a beachfront as it was advertised. FD manager lady not helpful, promised an upgrade to possible reduce the noise in a different area of the hotel, but she never followed it through...I had to leave one day early, since construction started at 7 AM already The beach is beautiful though and the dining staff are cool people. So long story shore Boracay is only partly open!!!
Stayed 3 nights in Dec 2018
Response from Ms. Divine on 2 Mar,2019
Thank you for your feedback. I am disappointed that you are not happy with your stay with us. We all knew that Boracay Island is still under rehabilitation almost a year now but still it have not ye done. We have no controlled of the construction because it is a government project. We ensure that when you come back next time, You may experienced the beauty of boracay

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. They would do all they could to accommodate requests.
Stayed 3 nights in Jan 2019
Response from Ms. Divine on 9 Jan,2019
Thank you for your nice feed back. We hope to see you again.

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location best service
Amazing very clean and lovely service close to beach on terminal 3
Stayed 1 night in Dec 2018
Response from Ms. Divine on 9 Jan,2019
Thank you for the nice feedback. Hope to see you again next time.

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
What they don't mention is that the majority of rooms only have a tiny window that looks onto a grey, damp, peeling wall. The "beachfront" aspect to the hotel is still under construction after the island shut down, and so you are actually housed in the main building that's one busy road back. Building work started at 630am. We booked for 5 nights but could only stomach 1 before we found somewhere else and moved.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very small. The road in front of the hotel is under construction, very messy to get into the hotel.
Stayed 6 nights in Dec 2018
Response from Ms. Divine on 4 Jan,2019
Dear Guest, We really appreciate your feedback and hope you understand that the island is on the process of rehabilitation and most of our neighboring hotel is on going renovation.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. Everyone was so friendly! Always greeting you with a genuine smile! I totally recommend this hotel and would definitely go back! Thank you so much for having me and my family!
Stayed 3 nights in Dec 2018
Response from Ms. Divine on 21 Dec,2018
Thank you for your feedback and hope to see you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice attractive/stylish hotel at Boat Station 1
Lovely Boutique hotel just steps from the beach at Boat Station 1. Great breakfast at the Obama Cafe...My room 307 was beautiful and the bed was very comfortable - but the shower was way too small and very hard to get in and out of. Lovely warm welcoming staff - very helpful. Internet connection worked great. Boracay is undergoing massive infrastructure now so be prepared for lots of disruption and inconvenience as you try to get from one end of the island to the other....but the beach never looked better nor the water cleaner.
Stayed 2 nights in Dec 2018
Response from Ms. Divine on 15 Dec,2018
Thank you for your feedback. Hope to see you next time!

8/10 Good

Pamela Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I like how fast their internet was. Very courteous and helpful staff. I like that there’s a 24 hours Andoks and cafe on the ground floor of the hotel.
Stayed 3 nights in Dec 2018
Response from Ms. Divine on 14 Dec,2018
Hi Ms. Pamela, Thank you for your feedback. Hope to see you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly and central nothing is too much trouble for the super friendly staff
Stayed 5 nights in Nov 2018
Response from Ms. Divine on 8 Dec,2018
Dear Valued Guest, Thank you for your nice feedback. Hope to see you again.

6/10 Okay

Mick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, but
If you're on a budget and need a nice place, stay here. It's surrounded by construction work on all sides no escaping that, dusty noisy, beach is across the road for refuge. Only eatery available in vicinity is andok chicken. 150 peso will get to to cagban port, 100 pesos to station 2. The only reason I had to stay here was initially the property I booked was yet to receive a certificate for operation since the reopening of Boracay and this was the 1 of few available as a relocation property by hotels.com
Stayed 1 night in Nov 2018
Response from Ms. Divine on 5 Dec,2018
Dear Mr. Mick, Thank you for your feedback. Sorry to hear that you dont have a pleasant stay with us due to the construction in our surroundings.I hope you understand that it is beyond our control. Hope to see you back some day!