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We booked 3 apartments for night stopover. Arrived sunday evening after 10pm and had issues getting through to anyone to do check-in, had to ring a mobile n: that went straight to voice mail and after 30minute the even receptionist turned up. In one of the apartments we found a container with rotting food in the microwave the and the other apartment the door to the bathroom was jamming to the floor. Wouldn't take much to get this hotel to better standard if maintenance and reception staff get more training. Breakfast was very good
YURY
4/10 Poor
Verified traveller
Travelled with family
28 May,2023
Disliked: Cleanliness
Not overly clean
Was a place to rest our heads but not very clean, bathroom smelt heavily of sewage. Not one to leave a bad review, just honest.
Verified traveller
Stayed 1 night in May 2023
4/10 Poor
Loreley
28 Oct,2022
Loreley
Stayed 1 night in Oct 2022
10/10 Excellent
Verified traveller
20 Apr,2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Apr 2022
10/10 Excellent
Dragos
Business traveller
20 Dec,2021
Liked: Cleanliness, room comfort
Dragos
Stayed 1 night in Dec 2021
4/10 Poor
Daniel
19 Sept,2021
Daniel
Stayed 1 night in Sep 2021
6/10 Okay
Thomas
25 Aug,2021
Liked: Cleanliness
Bearable for a night
For the price, the hotel is ok. I was bugged by a very loud fan noise which could not be turned off, which I believe was part of the ventilation system, and therefore had to sleep with earplugs. They seem to have run out of pillow cases so the well-used pillows were wrapped in sheets, which was not ideal. Overall, pretty soulless, but survivable for a night. I would not stay again.
Thomas
Stayed 1 night in Aug 2021
6/10 Okay
Melissa
Travelled with family
15 Aug,2020
A previous guest had been smoking in the room. There were ashes in the window sill, outside the window, cigarette burns and the room smelt of smoke. I was disappointed when I shared photos with the front desk worker the next morning and she only shrugged her shoulders. We will not stay with this chain again
Melissa
Stayed 1 night in Jul 2020
6/10 Okay
Lee
Business traveller
5 Dec,2019
Disliked: Cleanliness, staff & service
Nice amount of space but no service
I stayed 9 nights. The only positive was the amount of space. The room wasnāt cleaned once during my stay. No new towels or sheets. I donāt expect these services everyday but during a longer stay like mine a believe at least the bathroom should have been cleaned. I canāt bring a vacuum cleaner or cleaning products with me. Breakfast was limited.
The service is polite. Spacious, quiet and very clean room. Good breakfast. Swimming pool and parking. A few minutes from a large shopping centre, an airport and the Bordeaux ring road. Excellent hotel.
A few obvious repairs should have been performed in the bathroom.
No air conditioning.
Some of the staff were not overly friendly.
The unit had a kitchen which would have been convenient if we were staying longer.
Room was generally clean bed was comfortable.
We could stay here again.
Verified traveller
Stayed 2 nights in Aug 2019
4/10 Poor
Verified traveller
Travelled with family, Travelled with family and small children
The hotel was really clean. It had a nice pool and fitness room. However, the location was horrible. The restaurant next door was closed for holiday so we ended up not eating because the closest restaurant or grocery store was a 45 minute walk away. We tried to walk but the sidewalks ended and you were just waiting to get hit by a car. The restaurant next store said they opened at 630 pm but never did.
Verified traveller
Stayed 5 nights in Aug 2019
6/10 Okay
Jonathan
Travelled with family
5 Aug,2019
Disliked: Staff & service
Just ok
Overall ok for an overnight, but service and breakfast were very poor. Nobody speaks English in the hotel, and the breakfast was just ok. Bread but no toaster, juice machines not working.
Awesome place, perfect room, excellent check in staff, clean with usable room facilities, good value for money, close to transport links, excellent pool/gym, huge room, super kitchen, good vfm
Convenient hotel in principal, but be careful because the reception closes early and (unless you have easy access to your emails) it will be nearly impossible to work out (you will not be given the code until the last minute and without your code you cannot access the hotel). Also considering that we were travelling as a family for one night, I did expect the room to be prepared for the number of guests expected...
As it was we were struggling with a sofa bed at 11.30 (after trying for an hour to get into the room) and without made up pillows.
However, the staff, once they reappeared in the morning, were very helpful and conciliatory, which made up for a lot.
A warm & friendly welcome at checkin.
Rooms are a very good size, kitchen area was nice and lounge area was perfect.
I used the fitness centre this was on the small size but ok... no weights to use really but a good set of cardio machines.
Massive Spacious, clean and comfy room, friendly staff, super shower, wellfurnished kitchen, convenient location, quiet, super TV, home from home, decent gym and pool, all good
Steven
Stayed 1 night in Sep 2018
10/10 Excellent
William
14 Sept,2018
Large rooms and close to airport
Great experience. We stayed one night given the convenience of being near the airport. The room was spacious and we could even cook in the small kitchen. The kids used the pool too which was an added perk. Iād stay there again.
Good location for the airport; good facilities (esp swimming pool); tasty breakfast; polite staff; quiet; nice touch having the sofa bed pulled out and made up for us.
The property is not strictly a hotel; itās also an apartment, so they require you to take out your own garbage, strip the sheets, and do dishes - this was not fun to do at 4:30 am - as we had booked this hotel to be close to the airport. They also have very specific checkin hours and were closed from 12-4 so we had showed up and were not even able to access the building as it was completely locked up. Overall the building was alright but it needs to be more clear that this is not your typical hotel.
Easy to find, good rooms, use of pool and gym at the hotel and a good quality breakfast. Not far from airport and a pretty drive to some fabulous beaches only 30 minutes away.
Very spacious, comfortable room.
Breakfast was simple, but very nice and just what we needed.
The pool was the reason we chose this hotel, plus its proximity to the airport.
Plenty of parking, close to a little town and a sizeable shopping centre with a large Carrefour supermarket.
There was no dining room open and the nearest restaurant 10minutes drive by car. Iāve never stayed in a hotel where I had to strip the bed? Upon doing this however, the mattress was stained with yellow circle stains and no mattress cover, revolting
george
Stayed 1 night in Jun 2018
Response from stephanie. general manager on 21 Jun,2018
good morning
all our apartments are equipped with a small kitchen for your comfort. a restaurant is open since June 12 at 20 meters from our aparthotel (order possible with delivery)
All our beds are protected by mattresses. indeed, when you rent a apart hotel house cleaning is not included. Nemea is busy finishing the cleaning. we warn the housekeeper for your damaged mattress. sorry, for that.
best regards
Stayed for 4 nights here and was basically satisfied with my stay. For such a new building I was surprised that they didn't have a/c in an area that gets very hot in summer. The room was modern and comfortable and an indoor pool was a nice touch. Chose the hotel as it had free parking and on some of the week nights parking was a little difficult as it looked like a lot of tradesmen with their vans and trucks were occupying more than one of the already tight parking spots.
Excellent base for touring. Clean, modern and comfortable. Good pool and gym. Could improve response to maintenance complaints and proved more room information.
Verified traveller
Stayed 14 nights in May 2018
4/10 Poor
Berthe J.E
28 Apr,2018
Liked: Cleanliness
no walking distance restaurants.POOL was ok but
the shower is to small2018...No support for your own stuff..next to toilet on the floor...
old fasion under...blankets ..
Lovely brand new hotel with apartments having micro wave and fridge and 2 rings if you wish to cook for yourself. Enormous TV, spacious bathrooms and very comfy bed.