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Reviews of D Hotel Seri Iskandar

3.5 out of 5
D Hotel Seri Iskandar
526, Lebuh SIC, Bandar Seri Iskandar, Bota, Perak

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 116 reviews" "
Rating 8 - Good. 55 out of 116 reviews" "
Rating 6 - Okay. 27 out of 116 reviews" "
Rating 4 - Poor. 6 out of 116 reviews" "
Rating 2 - Terrible. 6 out of 116 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah Harriet

Travelled with family
Disliked: Staff & service, amenities
Upon checking staff was not helpful, I did put in remarks that i need a baby cot and it was not given . I have arrived midnight and the staff actually gave me a lecture on how to book the baby cot. I though keying in the remark is clear enough as a request, At the counter i have ask if there is a baby cot he just said yes, Enter room there was no cot, call reception using my mobile hp as room phone was not working the male staff gave me a long lecture about how to book a baby cot, I was pissed off at that time as it was late and my baby was cranky, STAFF NOT HAS NO CONSIDERATION AT ALL.. Upon check out, I stand infront of the lady for 5 minutes watching her play with her handphone tik tok she didnt even know i was infront of her, Location is good and facilities is good, BUT STAFF ARE NOT QUALIFIED TO BE IN THE SERVING AS CUSTOMER SERVICE, Note if you leave ur key in the room, Maintenance guy will have to open , ASKING FOR ANOTHER KEY FOR MY HUSBAND IS CHARGEABLE FOR RM50 AS DEPOSIT.
Stayed 2 nights in Mar 2024

8/10 Good

AHMAD FAKHRUL NAJMI

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2022
Response from NADIA on 16 Jul,2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Muhammad Azlan

Stayed 1 night in Apr 2022
Response from NADIA on 16 Jul,2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sharifah

Stayed 2 nights in Feb 2022
Response from NADIA on 16 Jul,2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

RASHIDAH

Stayed 2 nights in Jan 2022
Response from ZAILAN on 13 Jul,2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Siddiqin

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Got cockroaches. Water not warm enough.
Stayed 2 nights in Dec 2021
Response from Nadia Rosli on 22 Dec,2021
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from nadia on 1 Feb,2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

salwati

Disliked: Staff & service
the wifi coverage is quite bad and does not connect to iphone
Stayed 1 night in Jan 2020
Response from nadia on 1 Feb,2020
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 Okay

Verified traveller

Travelled with family
sending kids to UTP
just nice.
Stayed 2 nights in Jan 2020
Response from nadia on 1 Feb,2020
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 Okay

Khaw, Sepang

Travelled with family
Liked: Cleanliness, staff & service
There is no designated car parking for hotel guest.
Stayed 1 night in Jan 2020
Response from nadia on 1 Feb,2020
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from nadia on 27 Dec,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MIZAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!!!..
Overall good...the food has improved compared to previous years...
Stayed 2 nights in Oct 2019
Response from nadia on 24 Oct,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from nadia on 7 Sept,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, clean and tidy at best
Stayed 2 nights in Aug 2019
Response from nadia on 5 Sept,2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was very disappointing that only Android user can enjoy hassle-free complimentary wifi. For Apple users, we are given 2 pcs A4 paper to steps to connect to the wifi. The staff expect me to read that paper, that is all blurry because its been copied plenty of times. What age are you in? Knowingly that I booked for 2 persons, only 1 keycard was given. I had used an alien card to slot the electricity bcoz I had to go out while my mother stayed in the room. Common sense? Morning breakfast, there was no egg-counter because there's 300 pax for breakfast. Is that any excuse? But I saw a Chef (dark jacket wt glasses) cane out of the Kitchen and gave a guest a sunny-side up. I'd requested for a room nearer the lift because of my mother, but was given a room at the end. We had to make a big round upon reaching the lift. Staff lack of attention, if not asked, nothing will be explained. Yet, all staff was courteous and friendly.and the room was clean and comfortable.
Stayed 1 night in Jul 2019
Response from nadia on 8 Aug,2019
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Norita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location 😆
Good location and easy to find food & shopping.
Stayed 1 night in Jun 2019
Response from nadia on 8 Aug,2019
Thank you for staying with us. we appreciated your feedback.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located at the mall and near to all nice place of great food
Stayed 1 night in May 2019

8/10 Good

Zawiyah, selangor

Travelled with family
Liked: Cleanliness, staff & service
check in time after 3pm is too late for visitor, it is good if the units ready, you can release earlier than 3pm check in time which practiced by a lot of good hotels. Food is just OK. Facility in room too basic for the given hotel price
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby is nice and the check in staff were very friendly. The rest of the hotel is depressing. The garden picture on the website is actually a small space between two towers. The pool is fairly clean but there is nowhere to sit and no shade. Standard buffet breakfast was included. Rooms are fairly clean. The windows in the room faced a brick wall.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Mar 2019
Response from nadia on 30 Mar,2019
Thank you for staying with us. We appreciated your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Billion.
Stayed 1 night in Jan 2019
Response from nadia on 7 Feb,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marvelous!
Stayed 3 nights in Jan 2019
Response from nadia on 7 Feb,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Nadia on 12 Jan,2019
Thank you for staying with us. We appreciated your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience.
Stayed 1 night in Jan 2019
Response from Nadia on 12 Jan,2019
Thank you for staying with us. We appreciated your feedback.

8/10 Good

Sash

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic place
Stayed 1 night in Dec 2018
Response from Nadia on 12 Jan,2019
Thank you for staying with us. We appreciated your feedback.

6/10 Okay

Maimunah

Requested for 2 twin singke bed. But was given king bed. Then whats the purposed of selecting it ithru the online booking?
Stayed 2 nights in Dec 2018
Response from nadia on 27 Dec,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Li Koon

The rooms are nice and tidy. However, there is mosquito in my room. The WIFI also doesn’t work for me. It would be nice if there breakfast menu be changed regularly as we stayed there for 5 days 4 nights and ate the same food everyday. Staff are friendly.
Stayed 4 nights in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

8/10 Good

Verified traveller

Room is big and comfortable. However, it's not really worth the price. No fridge. Wifi is not working. No individual iron. Iron only provided at the hallway which was really inconvenient
Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Shaw Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

10/10 Excellent

Verified traveller

Very nice hotel
Stayed 2 nights in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

6/10 Okay

Amy, Malaysia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No mini bar at the hotel
Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nadia on 15 Dec,2018
Thank you for staying with us

8/10 Good

Kamarul, Seri Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Nov 2018
Response from nadia on 13 Nov,2018
Thanks for staying with us. We appreciated your feedback.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2018
Response from NADIA on 8 Nov,2018
Thanks for staying with us. We appreciated your feedback.

10/10 Excellent

Hafiz, Puncak alam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment, great places and room was so comfortable
Stayed 1 night in Nov 2018
Response from NADIA on 8 Nov,2018
Thanks for staying with us. We appreciated your feedback.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from NADIA on 25 Oct,2018
Thanks for staying with us. We appreciated your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from NADIA on 25 Oct,2018
Thanks for staying with us. We appreciated your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from NADIA on 25 Oct,2018
Thanks for staying with us. We appreciated your feedback.

4/10 Poor

Muhammad Naqib Bin Shamsh

Feedback that can improve your service
I think for overall service is good especially to ma anne, thank you for arranging my stay very well. I guess here my feedback 1. Wifi is not working 2. Swimming pool water condition is not clean. The water is quite blurry and smelly. I think they have not chlorine it everyday. 3. Price is not value for money, can get similar room condition at other hotel Anyway thank you for everything
Stayed 1 night in Aug 2018
Response from Nadia on 8 Sept,2018
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Dayang sarifah

Toilet bowl always stuck..
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Nadia on 8 Sept,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Nadia on 8 Sept,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for staying with us.

4/10 Poor

Verified traveller

Poor
They didn't provide minibar, extra towel will be charged, the air-condition making noise and no laundry bag is provided.
Stayed 2 nights in Aug 2018
Response from Nadia on 8 Sept,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Poor

shamad, petaling jaya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2018
Response from Nadia on 8 Sept,2018
We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Ramli

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Nadia on 8 Sept,2018
Thanks for staying with us. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Nadia on 8 Sept,2018
Thanks for staying with us. We appreciated your feedback.

8/10 Good

Kamaluddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Nadia on 8 Sept,2018
Thanks for staying with us. We appreciated your feedback.