super unfriendly staff, we got yelled at by the Director of the Hotel for having my sister join us at the room for coffee ( w/ me and my mom) since he says that a third person accessing the room would be chargeable. honestly, I don't know how someone that is so impolite and angry can work in the hospitality industry. he said QUOTE "didn't care about your explanation or situation" and that "what he thinks is absolutely right because he is the Director". I'm like, well, if you put it that way, I'm not going to spend my vacation time getting angry and arguing with you. I asked him how much, he wasn't able to show a tariff of "third person accommodation" but he said its EURO25 so off I gave him just to shut him up (also, afraid that he was going to hit me or scare my mom or something). he was really angry, I even asked him calmly why he was so nervous but he couldn't get it together. lastly, I paid the "extra bed" but the hotel didn't provide us any extra bed nor amenities nor nothing. they just got the money and done. (not that we needed it so we didn't chase them since we weren't having a 3rd person staying). hotel-wise, wasn't really that great. lobby / public area was good but rooms were like 1 star hotels. would NEVER stay again regardless of the bad service received.