Brent Hotels from S$82

"Good all around experience at Hotel Capstone"

"Overall the hotel was great, however the barking dog that was beside our room for 2 hours was awful. The dog barked from 10pm-until after midnight. If someone has a dog they should not be able to leave it alone in the room. "

"Wonderful stay! "

"Awesome stay "

"As a business owners, I dont leave bad reviews because usually a company at least tries. I have waited over 2 weeks to leave this review, however, to see if Evolve would refund me. They havent. The safety and cleanliness issues need no explanation if you look at the photos. This place was gross, smelly, and unsafe. It had improperly placed fire extinguishers, dirty cabinets, bad sheetrock and peeling up flooring, faulty wiring/ lights and an unphotographed bullet hole in a door. The fence that they associate with safety was delapidated and I told them that their security system was no deterrant in that bad neighborhood. We couldnt leave our trucks, loaded with equipment, there for fear of theft. I called the company, evolve, to tell them that the place was unsafe, and unsanitary and that we were leaving. They said okay and opened a case *to see what the property owner would do about it*. I have provided photos and explained my complaints but they defend the property owner and blame us for a fallen door (that almost fell on my carpenter associate who only tried to open it). This fight has been going on for over 2 weeks and they claim to be waiting on proof from the property owner. I'm getting impatient and am really upset that the company upholds NONE of its satisfaction garantees. "