Brighouse Hotels from S$60

"Very disappointing experience staying at Leeds Marriott Hotel with my family. The room was extremely small, not properly tidy, and not clean at all. Basic things like complimentary water, proper toiletries, and drinking water were missing from the room. The windows were broken, which made the stay even worse. The biggest issue was accessibility — the lift area is not friendly for pushchairs or wheelchairs. There are stairs before reaching the lift, so families need to physically carry pushchairs or wheelchairs by two people. This is very inconvenient and unacceptable for a family hotel. Parking was also a nightmare with no proper parking facilities available. On top of that, the WiFi connection was the worst I have ever experienced. I started searching/loading something on the WiFi and literally fell asleep waiting — it still hadn’t properly connected even by the next day. Overall, a very poor family experience and definitely not what we expected from a Marriott hotel. Would not recommend for families, especially those with children or wheelchair users."

"The hotel was beautiful and in a fantastic location close to Leeds train station and the city centre. We couldn’t have asked for more from the staff who were excellent and gave us a stay that exceeded expectations. The breakfast was also delicious."

"Too much furniture in the room"

"The refurbishment of the Met has been well done. The bed was very comfortable. Breakfast however was not so good with limited buffet options and not obvious that you can order hot options. The coffee was terrible! The layout for parties is poor as we were met by a very large and moisybcrowd on Friday early evening coming out of the loft making it very difficult to cross the hotel lobby."

"Staff were excellent especially the front desk"

"This is a great place to stay, well cared for, with sensible management and friendly staff."

"We had dinner in the bar / grill. Service was great and the food was delicious. "

"Disappointing - room size decent but had to search for kettle, coffee and tea found in a warm wardrobe with milk sachets looked like it hadn't been filled for weeks. Curtains hard to close had to lean on back of sofas to reach. Breakfast cool hot food, not much choice . Only filter coffee tasted like it had been stood a while and a domestic toaster just the one"

"He turned up and the room was a state. Not cleaned. McDonald’s takeaway all over the place and it smelt. Window open etc. Awful condition. "