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Reviews of Cleveland Visitor Villas Motel

3.5 out of 5
Cleveland Visitor Villas Motel
214-216 Bloomfield st, Cleveland, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 63 reviews" "
Rating 8 - Good. 25 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Everything we needed. Staff were very friendly. Very happy to stay again when in Cleveland.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Plenty of room & comfy beds. Management were friendly and accommodating
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

bob, Sunshine Coast

Liked: Cleanliness, staff & service
This is an old property that has had some minor refurbs over time so it is dated and there are things like stains on the carpet etc but it is very functional, clean and tidy and very handy to everything. The hosts are very helpful and friendly and keen to make your stay a good one
Stayed 5 nights in Sep 2018

8/10 Good

kat, newcastle nsw

Liked: Cleanliness, staff & service, room comfort
Great family stay option
Very clean, welcoming staff great for a family, kids have their own room
Stayed 1 night in Aug 2018

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to Raby Bay and Cleveland Shopping
We had a great weekend, 3 adults travelling for a friends birthday nearby. The location was perfect, a short walk to the local shopping centre and trendy Raby Bay restaurant & Bar precinct. The villa is dated but very comfortable, full kitchen including full sized fridge & reezer plus washing machine & dryer, it was a very hot weekend and the air conditioning worked well although i think an additional one in the 2nd bedroom would have been a bonus but we managed ok. The pool area is just for a dip it would have been good if the area surrounding it was a little larger and some sun beds provided but all in all we were very comfortable and happy with our visit and believe that the accommodation was great value for the cost.
Stayed 2 nights in Jan 2018

8/10 Good

Marco, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Townhouses
It is always difficult to find accommodation for our family of 7. Cleveland Visitor villas is the exception. Whist the decor and styling was more 70/80's than modern it was extremely clean, functional and comfortable. The manager had only recently started but was very efficient, friendly and helpful. We all had a comfortable nights sleep and the kids enjoyed the pool (even if it was a little small :) ). Will definitely recommend this Hotel and will more than likely visit again as it is close to family, comfortable and affordable.
Stayed 1 night in Jan 2018
Response from Managers on 24 Jan,2018
Thanks Marco, was great having you and the family here, look forward to seeing you next. :)

6/10 Okay

Verified traveller

Liked: Staff & service
Easy access to local shops pubs parks beache
Nice place quiet and peacefull. Easy acess to meet our one night stay.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, with anything that needed. Fantastic location.
Stayed 10 nights in Dec 2017

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Great spot! The managers were most accommodating!!
Stayed 1 night in Nov 2017

10/10 Excellent

Beate, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and comfortable
The villa offered everything you need for a prolonged stay: fully equipped kitchen, big fridge, laundry, comfortable seating and a lovely outdoor area. There were 2 toilets, one upstairs and one downstairs, a not so modern but clean bathroom with a separate shower and plenty of space. The pool was small but perfect for a splash in the afternoons. The owners are very friendly and let us in more than one hour before the official availability. We felt comfortable asking our niece with her toddlers to visit us and have a dip in the pool. All in all we enjoyed our stay. However, if you have any disability you should be aware of stairs to get into the villa and the steep stairs up to the bedroom/s.
Stayed 3 nights in Oct 2017

10/10 Excellent

Rebecca, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would highly recommend this hotel
It has all the comforts of a home away from home. We enjoyed our stay here and it was very central to town. The staff were lovely and helpful. The kids really enjoyed the pool.
Stayed 3 nights in Sep 2017

10/10 Excellent

Wendy, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Easy access to Brisbane and surrounding areas. Everything you need is there , just take your bags !!! Needs a bit of an update, but extremely clean. Would definatetly stay there again
Stayed 5 nights in Aug 2017

8/10 Good

roaemary, mackay, qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, close to the sport facility we needed. Great little townhouse, we had 6 people in the unit and there was plenty of room for all of us
Stayed 5 nights in Sep 2017
Response from Steve and Vicki on 17 Sept,2017
Thank you for your review. We are pleased you enjoyed your stay.

8/10 Good

Norma , NSW

Liked: Cleanliness, staff & service, room comfort
Good for family or longer stay
Stayed for several nights and much better than staying in a single hotel room. Staff were helpful and welcoming
Stayed 3 nights in Jul 2017
Response from Steve and Vicki on 26 Aug,2017
Please tell us what fiddly things need attention. we do go looking for areas that need repair but sometimes they are not always obvious, so we rely on guest feedback so repairs can be implemented. Glad you enjoyed the stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Spent 2 days here staff were very helpful didn't use the pool wasn't that hot it looked a little on the small side. only downfall about this place was the wifi.
Stayed 2 nights in Jul 2017
Response from Managers on 22 Jul,2017
Glad your stay was enjoyable. Wifi signal fluctuates due to external interference. we are looking into a stronger booster.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, all shops within 5min drive
Friendly staff, very clean and so roomy. Highly recommend this motel.
Stayed 2 nights in Jul 2017
Response from Managers on 22 Jul,2017
Thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Cleveland
Large 2 story Townhouse style. The lighting could be better particularly bathroom.. New owners seen intent on improving the property. At the moment the in room Compendium has too many draconian regulations in about extra charges for using such things as extra towels!!! Overall Pleasant
Stayed 1 night in Jun 2017
Response from Managers on 22 Jul,2017
New curtains have now been installed in the family room of all villas. Bringing to our attention the matter of the unsatisfactory lighting in the bathroom, LED bulbs are being installed. A new compendium has been written. Thanks for your feedback,we fix what is obviously wrong, but it is the other little things we need to be told about.

10/10 Excellent

Mary and Arch, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to family in Thornlands and close to shops.
Our second stay here and will be back. Very comfortable for couples or families. Easy to find and very happy staff. Our family lives nearby and there are no other places around the area that would even compare.

6/10 Okay

Lucy

Disliked: Cleanliness, property conditions & facilities
The place was in a good location. Close to shops and restaurants. It was definitely old and in need of some tlc and could've been cleaner. It was nice and spacious and had lots of beds which was suitable for our family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was what I expected, staff were very nice and polite

4/10 Poor

Bob

Disliked: Cleanliness, property conditions & facilities
Manager was friendly and helpfull and unit was spacious but very poorly maintained...one sliding door would not lock, washing machine did not work, both airconditioners did not work, most of the vertical blinds did not work, most of the upstairs bedroom windows had no latches. 1980's style unit, would have been fine if better maintained. Draconian rules with large fines for everything

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quite villas. Will be returning next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to stay second night as the bedrooms were u
Upstairs and my mother is 89 and I've had a car accident and found it difficult to get up the stairs I was unaware there were stairs. I gave the owner 56 hours notice and was expecting a refund but have not as yet still expecting it

10/10 Excellent

Shane, Mount Barker WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great apartment very comfortable

10/10 Excellent

Josh, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Pauline was amazing, she showed us around. The room itself was comfortable, perfect for a family.

10/10 Excellent

dave , sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Cleveland
Lyn met us with open arms and was highly accommodating. If you have to stay in this area, I'd thoroughly recommend it.

6/10 Okay

Ellen, Australia

Liked: Cleanliness
Convenient position and clean. Friendly staff.
Nice & convenient. Very small pool though and wifi kept cutting out. Was asked not to use dryer unless raining but that was inconvenient. Price paid was a bit high I thought - very high fees and tax's, on top of advertised room price, compared to other bookings I have made. Clean and comfortable. Staff very friendly and helpful. Lots of small maintenance issues need to be dealt with but I forgot to give them a list. Maybe they can check the Villa.

4/10 Poor

D, Qld

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean and in need of repaires
On arrival the Manager was very cheerful and welcoming. The villa only had a very old inefficient and leaking air con in the main bedroom, we had two small garbage bins under it to catch the constant dripping of water. No air con in second bedroom and the newer air con stairs also leaked. The shower down stairs was missing doors. There were many things that needed attention and it was definitely not value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for a wedding
Staff were really friendly, room was very clean and HUGE!

10/10 Excellent

Yoko, gold coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location walk distance from local shop.
My room was facing to main road but nice and quiet. Allowed to smoke outside was great for me. Washing machine and dryer were helpful

10/10 Excellent

Lisa, Mittagong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We stayed at this hotel the other night as a last minute travel through, the staff were lovely, just so nice, service was personal, your not just a number. The room spotless, I could not fault it. We will stay there again, would recommend to everyone. Immediately felt comfortable and welcome.

10/10 Excellent

Shane, Grafton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again, no worries!
Friendly people. Great facilities.

6/10 Okay

christina, Australia - QLD - Brisbane

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Horrible; Value: Over-priced; Service: Good; Cleanliness: Neat; Not enough lighting

10/10 Excellent

Jennifer, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Amazing; Service: Go the extra mile; Cleanliness: Immaculate; Its so local and handy for Islanders that dont want to be far from home.Even great for a night out

10/10 Excellent

Denice, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Amazing; managers are. fantastic

8/10 Good

Andrew, Australia - NSW - Sydney

Liked: Cleanliness
Facilities: A little bit dated ; Value: Acceptable price; Service: Basic; Handy to downtown.

8/10 Good

Peter, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service
Facilities: Typical, no curtains in living are; Value: Reasonable; Service: Friendly; Cleanliness: Pleasant;

10/10 Excellent

Leslie, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ian, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate;

10/10 Excellent

Ian, Australia - VIC - Regional VIC

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Christopher, Australia - NSW - Hunter Valley

Liked: Staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fair price great venue; Service: Go the extra mile; Cleanliness: Clean;

10/10 Excellent

Matthew, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Friendly; Cleanliness: Spotless;

10/10 Excellent

Chris, Australia - NT - Darwin

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Go the extra mile; Cleanliness: Pristine;

10/10 Excellent

Margaret, Australia - SA - Regional SA

Liked: Cleanliness, staff & service
Facilities: Clean tidy but needs upgr; Value: Quite expensive for one; Service: Friendly; Cleanliness: Spotless; Convenient

8/10 Good

Cheryl, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
Facilities: Home away from home; Value: Average price; Service: Helpful; Cleanliness: Spotless;

8/10 Good

Joella, Australia - QLD - Gold Coast

Liked: Staff & service, property conditions & facilities

8/10 Good

Chris, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Anjila, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Respectful; Cleanliness: Lovely;

8/10 Good

Geoffrey, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Good, Friendly, Courteous; Cleanliness: Tidy, Clean;