Dear William,Thank you for sharing your positive experience with us. We are delighted to hear that you had an excellent stay at our hotel and appreciated the proximity to various amenities.We sincerely apologize for the initial issue with the smell in your room, but we are pleased that our team was able to provide a solution by upgrading you to a suite. Delivering excellent customer service is our top priority, and we are thrilled to have met your expectations in this regard.If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear VladimirThank you for taking the time to share your feedback with us. We appreciate your honest review.We're glad to hear that the room was functional and clean, even though you found the furniture and plumbing to be somewhat outdated. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.We also appreciate your suggestion regarding napkins in the kitchenette. It's feedback like yours that helps us enhance the overall guest experience, and we will ensure to address this matter accordingly.If there are any other suggestions or specific details you would like to share, or if there's anything else we can do to make your future stays more enjoyable, please feel free to let us know.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Ayhan,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Asher, thank you for your feedback. We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

Dear Alvaro,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Park Inn by Radisson Hotel. We are glad to learn that you loved your stay with us, and thank you for your appreciation of our staff members! Please rest assured your nice feedback will be shared with our hotel team - for sure it will make their dayBest Regards, Madalina CostacheCluster Guest Relations Manager

Dear Shaun, Thank you for choosing Park Inn by Radisson for your trip to Bucharest and for sharing your feedback with your fellow travelers. I am naturally disappointed to find that you did not enjoy your experience with us. Here at Park Inn by Radisson, we do have different types of decors which are usually up to our guests' liking due to the diversity they offer. I am really sorry that you found your allocated room to be different than the photos, however I would like to assure you that all the amenities and room offerings are the same, regardless of the decor. The comments you have raised regarding the poor service from our staff have been noted and passed on to the relevant Heads of Department for remedial actions to be taken and also your observations about the temperature have been discussed with the Engineering Manager to make sure he will reinforce with the team the importance of all details while checking the rooms as our guest’s comfort is our main guideline. It is thanks to such valuable comments like yours that we are able to further improve our services for which we are very grateful. Thank you again for bringing your concerns to our attention and on behalf of our entire team here at Park Inn by Radisson, we would like to thank you once again for choosing our hotel.Best wishes,Madalina CostacheCluster Guest Relations Manager

Dear Valuable Guesti, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 2 stars in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Peter, thank you for your feedback. We're glad to hear you had a lovely time and thank you for showing us the thing we need to improve as the satisfaction of guest is an aim for us. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Leo,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Park Inn by Radisson Hotel. We are glad to learn that you loved your stay with us, and thank you for your appreciation of our staff members! Please rest assured your nice feedback will be shared with our hotel team - for sure it will make their dayBest Regards, Madalina CostacheCluster Guest Relations Manager

Dear Itai,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear David,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Bayindir Huseyin, First and foremost, we want to thank you for choosing Park Inn by Radisson as your preferred stay in Bucharest. I would like to extend my apologies for the fact that you were inconvenienced by our accessibility. Rest assured, your comments have been passed over to our senior team for review in order to improve our product on this front. On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us. Best wishesMadalina Costache - Cluster Guest Relations Manager

Dear Valuable Guest, Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback. It brings me great joy to hear that you had a pleasant stay with us and that you appreciate the service received from our staff. On behalf of our entire team here, at Park Inn by Radisson rest, we would like to thank you for staying with us. Best wishes, Madalina Costache - Cluster Guest Relations Manager

Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Thank you for your comment, Edith. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

Thank you for your comment, Eran. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

Thank you for your comment, Shirley. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

Dear Moses, Thank you for rating our hotel and for telling us how can we improve the quality of our services.

We are thrilled you had an amazing stay with us, Milan. Thank you for sharing your feedback with us and we look forward to welcoming back you next time.

Dear Elad, Thank you for rating our hotel; can you please offer us more detail in order to improve the quality of our services?

We are thrilled you had an amazing stay with us,Mr. Stavroula. Thank you for sharing your feedback with us and we look forward to welcoming back you next time.

Dear Alice,First and foremost we want to thank you for choosing Radisson Blu as your preferred stay in Bucharest. We are deeply saddened to read about your overall experience with us, as this is certainly not the type of service we strive to deliver.Our staff is the heart of our activity and therefore we permanently focus on training and development to provide exceptional service for all our guests. I deeply regret that they did not deliver the high quality services we are known for. Rest assured your comments has also been shared with all the team members in the hotel, to soften their approach in order to avoid such judgement and future potential comments in this manner, Thank you again for bringing this to my attention as it will allow us to serve our other clients more professionally and we do hope we will get the opportunity to welcome you back.Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Shay,Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback.We are thrilled that you have enjoyed your stay with us, in particular the room and breakfast.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us and we hope to welcome you back soon!Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Uri, Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback.I am thrilled to hear that you found our service great. Our employees are working hard to always exceed our guests' expectations and your comments have been passed to them.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us!Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Kevin,Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback.We are thrilled to hear that you had a perfect stay with us and we will continue to put in our passion in order to deliver a memorable experience to all our guests.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us and we hope to welcome you back soon!Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Luis,Thank you kindly for taking the time to leave your review. We highly enjoyed having you with us on your last visit. I am pleased to hear that you had a good experience with us and that our location was up to your liking. Rest assured, I have also passed your comments regarding the ramp to our senior team for review.We look forward to welcoming you back to Park Inn by Radisson in the near future!Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Dan,Thank you for choosing Park Inn by Radisson for your trip to Bucharest and for sharing your feedback with your fellow travelers. It is wonderful to find that our central location, restaurants and staff service were up to your liking. Your kind comments have been passed onto our team and they are dearly appreciated.On behalf of our entire team here at Park Inn by Radisson, we would like to thank you for choosing our hotel and I hope to have the opportunity to welcome you back at our hotel. Best wishes,Bettina Tudor - Cluster Guest Relations Manager

Dear Khaled,Firstly and foremost allow me to thank you for choosing Park Inn by Radisson for your most recent trip to Bucharest. I am thrilled to hear that you enjoyed our location and we hope to welcome you back soon and provide you with an impeccable experience.Best wishes,Bettina Tudor - Cluster Guest Relations Manager

Dear Elena,Thank you kindly for taking the time to leave your review. We highly enjoyed having you with us on your last visit. We are thrilled that you have enjoyed your stay with us, in particular the bedrooms and the pool.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us and we hope to welcome you and your family back soon.Best wishes,Bettina Tudor - Cluster Guest Relations Manager

Dear Valued Guest,Thank you for taking the time to share your review.While I am pleased to hear that you had an enjoyable stay overall, I am saddened by the fact that our fellow smoking guests have caused an inconvenience to you. As the pool is located outside and generally in our country smoking is allowed outdoors, we have little control over this issue. Rest assured, your feedback is highly valuable to us and I will certainly pass it over to our senior team for consideration.On behalf of our entire team here at Park Inn by Radisson, we would like to thank you once again and we are all looking forward to welcome you back whenever your travel will bring you back to Bucharest.Best wishes,Bettina Tudor - Cluster Guest Relations Manager

Dear Roxana,Thank you kindly for taking the time to share your review with your fellow travelers.We are thrilled that you enjoyed the service received from our staff as well as our central location. Our staff makes the difference in service and I am proud to read that they are always providing excellent and professional services towards our guests.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us.Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Marko,Thank you kindly for taking the time and share your review.Your feedback is our main guideline, and we would like to thank you for providing your comments, which I've taken the liberty to share with our senior team for review.I am also pleased to hear that you enjoyed our service and the outdoor pool.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us.

Dear Roxana, thank you for your feedback. We're glad to hear you had a lovely time, we are looking to welcome you back next time when you are in Bucharest. Warm regards,