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"Terrible room service and poor attitude of staff related. No bar and no notification of no bar when the hotel is no where near other options. Will not stay again. "

"Terrible experience neighbour knocking on thin walls no tv or music but still caused upset in stay as walked into room once knocked door and asked when leaving hotel? Everyone paid for room invasion of privacy and I’m single mum with 6 yr old in room. No security or cameras to verify just friend few doors away called reception."

"It was "

"Check in staff very helpful. Bathroom not as clean as it should be for a property like this, shower head covered in brown gunk, dirt under rim of toilet and glasses covered in dust. The shower nearly flooded as soon as I turned it on. The kettle was bashed and going rusty. Overall fine for a night but if staying more than one day there is no where to hang towels to dry. The breakfast was sufficient but confusing as there was no one to explain or check me off a list!! "

"Staff were very helpful; room was a good size and was clean. Bathroom had everything we needed. Breakfast was really lovely - great choice for everyone! Decent choice of food and the bar seemed to cater for all tastes."

"Lovely"

"Rooms and shared areas are spotless. The staff are fantastic and lovely to deal with. The hotel is a little tired, but the cleanliness and staff more than make up for it. "

"Excellent all round "

"We stayed here for our wedding anniversary and from booking to departure, I couldn’t ask for any more. The staff added personal touches and were very attentive. Would highly recommend the Butler’s tour for a background into the history of this amazing house "