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My experience might differ from others, there were guests knocking on the shared wall waking me up multiple times
Jordan
Stayed 1 night in Apr 2024
Response from General Manager on 16 May,2024
Dear Jordan,Thank you for sharing your experience with us. We're sorry to hear your stay was not as restful as you had hoped. Feedback like yours is essential in helping us provide a comfortable stay to future guests, and we will be sure to do what we can to mitigate any potential noise disturbances.
This hotel was loud, how does a hotel even allow noise like this
Jordan
Response from General Manager on 16 May,2024
Dear Jordan,Thank you for sharing your thoughts with us. We strive to deliver a peaceful and comfortable experience, and we apologize that we didn't meet this standard for you during your recent visit. We work diligently to address any noise disturbances to ensure a peaceful stay for all our guests, and your feedback will help us to improve where needed. It is our hope to have the opportunity to provide you with a more restful stay in the future.
We will definitely be staying here again. We absolutely enjoyed our stay
Yasary
Stayed 1 night in May 2024
6/10 Okay
Ron
Travelled with family
13 May,2024
Liked: Staff & service, amenities
Room smelled like smoke. The people next door came in late and were very loud. When the guy next door fell asleep, his snoring shook the building. Impossible to sleep in our room it was so loud.
Ron
Stayed 1 night in May 2024
Response from General Manager on 14 May,2024
Dear Ron,Thank you for sharing your experience. Your comfort is important to us, and we regret that you were disturbed by noise from neighboring guests and an odor in your room. Rest assured, we'll address these issues to ensure better accommodations in the future. We appreciate your feedback and hope to have the opportunity to provide you with a more peaceful stay next time.
The hotel was way too expensive for what you get. Also the hallways smelled like smoke. Front desk service was great and easy.
Bryant
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Bryant,Thank you for your feedback. We are delighted to hear you experienced our warm, friendly service. However, we regret to hear you experienced an odor upon your arrival and did not find value in our accommodations. We would appreciate another opportunity to provide you with the accommodations you expected and deserve.
The customer services is not there. And no room service offered. Meaning that you have to bring your dirty towel downstairs to front desk. That is very unprofessional for a hotel. And no breakfast. I dont recommend this place. And this is and will be my last tume here.
Jimmy
Stayed 2 nights in Feb 2024
Response from General Manager on 29 Apr,2024
Dear Jimmy,Thank you for taking the time to share with us. We are genuinely concerned about your experience, particularly with our service. Your input is greatly valued and will guide our efforts to enhance the services we provide to our guests. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.
Check in was super quick. Room was clean. Bed was comfy. For being right beside a freeway, there was no noise at all. AC/heater unit was quieter than most motels. Included breakfast was good. Quality for price point was very high for what is really a 2 star hotel.
Property was just mins away from Solvang. Reasonably priced and dog friendly. Rooms were clean. Only thing we didn’t like was the fact anyone can access the rooms. (Door is unlocked). Would feel better if key card was required to access into property
Older, ok, good breakfsst, analogue sd tv. Ok for price
Dennis
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb,2024
Dear Dennis,Thank you for choosing to stay with us for your recent getaway. It's great to hear that you enjoyed your stay, and we hope to see you again someday soon.
10/10 Excellent
Grace
Travelled with partner
15 Feb,2024
Liked: Cleanliness, staff & service, amenities
Nice breakfast room. Super soft towels.
Grace
Stayed 1 night in Feb 2024
10/10 Excellent
Anwaya
Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
We loved everything about this hotel. The room was updated and comfortable and the bed was one of the best we slept in. Very clean and inviting. The made to order waffles were a very nice touch for the all inclusive breakfast. We are looking forward to coming back when we will be in Solvang. Great find!
It’s simple but clean. Cookies were delicious! The AC is extremely loud. It’s a wall unit. The TV is analog so the picture is fuzzy like back in 1995. So if you just need a bed for one night, this place will suffice.
I was pretty comfortable for the one night I spent at this hotel. The property itself looks a bit run down and it abuts a highway, which made for some louder traffic. Staff was friendly and breakfast was good. The location suited my needs.
The property was nice but our toilet was broken and didn’t work. It ran all night and kept us up
Bianca
Stayed 1 night in Jan 2024
Response from General Manager on 21 Jan,2024
Dear Bianca,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed your stay overall, we are sorry to hear your sleep was disrupted due to the toilet not working properly. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we will be sure to review your concern with our maintenance staff. We hope to have another opportunity to welcome you back and impress you further.