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BENS L'Hotel Palermo

3.5 star property
Hotel with free breakfast, steps from Serrano Square

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Photo gallery for BENS L'Hotel Palermo

Outdoor pool, pool loungers
View from property
Exterior
Garden
View from room
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Garden View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Thames 1562, Buenos Aires, Capital Federal, 1414

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Serrano Square - 1 min walk - 0.2 km
  • Plaza Italia - 16 min walk - 1.4 km
  • Alto Palermo Shopping Center - 3 min drive - 2.4 km
  • Obelisco - 8 min drive - 6.6 km

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 24 min drive

Restaurants

  • ‪Chori - ‬1 min walk
  • ‪Club Eros - ‬2 min walk
  • ‪Kentucky - ‬2 min walk
  • ‪La Baita - ‬1 min walk
  • ‪Keller Serrano Tap Room - ‬2 min walk

About this property

BENS L'Hotel Palermo

Boutique hotel near Serrano Square
Located close to Distrito Arcos and Plaza Italia, BENS L'Hotel Palermo provides free continental breakfast, a terrace and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and smoke-free property
  • Luggage storage, concierge services and a 24-hour front desk
  • Multilingual staff, coffee/tea in reception and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as first-run films and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels and first-run films
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from October to April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

Does BENS L'Hotel Palermo have a pool?

Yes, this property has an outdoor pool.

Is BENS L'Hotel Palermo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BENS L'Hotel Palermo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at BENS L'Hotel Palermo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does BENS L'Hotel Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is BENS L'Hotel Palermo located?

Located in Palermo, this boutique hotel is within a 15-minute walk of Serrano Square and Distrito Arcos. Plaza Italia and La Rural are also within 1 mi (2 km). Plaza Italia Station is 15 minutes by foot and Palermo Station is 17 minutes.

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BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 568 reviews
Rating 8 - Good. 151 out of 568 reviews
Rating 6 - Okay. 43 out of 568 reviews
Rating 4 - Poor. 10 out of 568 reviews
Rating 2 - Terrible. 8 out of 568 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Halasius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The property is very quaint and has beautiful surroundings. Staff were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

Charles L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the trendy Palmero neighborhood. The staff was wonderful and accomodating. The morning breakfast was great. There are numerous restaurants and shops in easy walking distance. Highly reccomend this hotel.
Stayed 5 nights in Feb 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, even serene, considering you’re in a very large city. Breakfast was good. Staff very courteous. Room was small but comfortable. Bathroom was several sizes too small.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property. The staff is exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Clare Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Buenos Aires

Lovely hotel in great neighborhood in Buenos Aires.
Stayed 1 night in Nov 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stayed 2 nights in Jan 2025

10/10 Excellent

Saeid

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming property, with great staff and breakfast. It has so much character, absolutely an oasis in the middle of a vibrant neighbourhood
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were great
Stayed 4 nights in Sep 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the courtyard! so peaceful even being on such a busy block
Stayed 6 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palermo. Staff is very helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Excellent service from the staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t a single thing I did not like. The staff were the best I have ever encountered, I could live there! Absolutely the place to stay in Palermo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying there and it was a repeat excellent experience. The staff was friendly, accommodating and welcoming.
Stayed 2 nights in Nov 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Lovely hotel. Rooms are really nice and the style is very chic. However the toilets need some work, the wc blocked up and the shower pressure was weak. Other than that an amazing experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

Everybody working there was very friendly and helpful. The hotel looks charming but the rooms could be better maintained. Location is in a very lively neighborhood, do depending on the room it can get a little noisy
Stayed 2 nights in Jan 2025

6/10 Okay

Martha

Liked: Staff & service
Decent place to stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sheira

Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , very helpfull staff , great prize , will definitely be back
Stayed 4 nights in Sep 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment and chill outdoor gardens. The receptionists were amazing.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really quaint hotel that was in a really convenient location in Palermo Soho. The staff were great and super helpful in setting up our shuttle, checking in early and holding our luggage. The continental breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

anezka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff is amazing, the area is great!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Excellent little hotel; quiet, clean and excellent service from the staff
Stayed 5 nights in Jan 2024