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Reviews of Hotel Villa Sermolli

4 out of 5
Hotel Villa Sermolli
Via Umberto, 2, Buggiano, PT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews" "
Rating 8 - Good. 24 out of 75 reviews" "
Rating 6 - Okay. 0 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for peaceful stay.
Location and panoramic views from the hotel were fabulous. Room wasn’t as luxurious as advertised or expected but adequate for 2 nights. Staff were lovely and nothing was too much trouble. Location was out of the way, but if you want peace and quiet then this would be the perfect place. Lots of original features, character and outside terraces gave amazing views.
Stayed 2 nights in Sep 2023

8/10 Good

JEROME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They messed up our booking and we had to leave after 2 days instead of 4. They did make an effort to make good by giving us a free pasta dinner and table wine, as well as a discounted drive to Luca and back. They covered the booking for 2 nights at another hotel , but it was of much lower quality and we left that hotel and got another on our own.
Stayed 4 nights in Jul 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming and feels very genuine. Excellent value.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We just loved it. Comfortable bed, lovely quiet location, great views. Picturesque. Value for money. Very ornate suite. Would return in a snap.
Stayed 1 night in Oct 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last miunte quick break
Welcome and transportation to reception in a golf buggy was novel. Pool is maybe a little bit far from the hotel if you were going to use it a lot. The staff, food room and everything made it a wonderful stay though and well worth the price.
Stayed 1 night in Aug 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel!
A must-book! It would be a mistake to skip this hotel over. The hotel was absolutely spectacular on every variable. The historic villa was gorgeous, the room was spacious and elegant, and the views were out of this world. Dinner served in the bottom floor restaurant was delicious, served in a pretty little room. Breakfast was perfect and came with the option to eat on the outdoor terrace next to the gardens and breathtaking view. Have travelled all over and this has been the best hotel we've found. Well worth the trip even if it's out of your way a bit.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic and fairy tale location
Villa Sermolli is a dream location in Toscany, specially for lemon trees lovers like me. The service in the restaurant and also the food were amazing. I wish I could have stay more to discover the town, but just staying in this lovely villa with the love of my life was more than enough.
Stayed 1 night in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxing place to stay
Service, location and the condition of the Villa is all excellent. We only spent one night which was not enough and plan to return as this is one of the most relaxing hotels we have found.
Stayed 1 night in Aug 2018

10/10 Excellent

Ofelia, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay!
Very well managed, charming old villa, in great condition, overlooking superb terraced gardens with exotic plants and Tuscan countryside. A dream! Many thanks to Elena, Martin, Elisa, Olga and the whole team, for their warm, fantastic service, which made us feel like home. Our large, clean, functional room, very large bathroom and extra large terrace covered by wisteria was a bonus to the fantastic ambience of the place. We will return!
Stayed 5 nights in Jul 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nestled up in the hilltop, a hidden Gem!
We had an amazing family trip and enjoyed every minute of our stay here. I would stay again and I will highly recommend this placed to my friends.
Stayed 5 nights in Jul 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Charles, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the trip Up 5/11/18
We really enjoyed this hotel. The rooms amazing and the views breathtaking! We loved the decor and the staff truly was amazing. They were very accommodating and happy to help. The restaurant was picturesque and the breakfast buffet unique to the local cuisine. Our coffees were made to order and the turn down service a personal touch. Martin and his staff will be remembered! They even packed us a lunch for our early departure. We highly recommend this hotel if you are in Tuscany.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit for your Tuscan dream
What an amazing surprise! The villa has a wonderful view on top of a Tuscan hill, situated at a medieval town. The garden was giant and full of lush greens such as lemon trees and palm trees. The host and staff are all very friendly. As the car park was a few stairs below the entrance we got picked up in a golf car by the host/owner himself. Every day two meal sets are prepared (you can mix and match as you wish) and of very high quality.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joy!
The staff were absolutely amazing. They could not have done more for us. The site was fantastic and the food was so good there was no point in looking for anywhere else to eat in the evening.
Stayed 4 nights in Jul 2017
Dear Sandra, Thank you very much for your beautiful feedback, we are glad to read that you enjoyed your time in Buggiano Castello and that you appreciate our Villa and our service. We hope to welcome you soon again. Best regards Paula

10/10 Excellent

TravelguruDD, Grand Prarie, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awww Italy! Beautiful Place
When I think of Italy, this is what I dreamed of. My family stayed here three nights. It is a hidden gem on top of a mountain overlooking the town below and a castle. It has amazing views. The smell of the orange and lemon trees all around while you dine on an outside garden terrace. The whole property if filled with vegetation. If you are looking for a modern, quick night, American hotel. This is not the place for you. The staff was very helpful and friendly. Make time to enjoy this hotel. Of our 10 day trip to Italy, this hotel was our favorite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Tuscan experience
The Villa is beautiful and well maintained, with friendly staff. It is a great location for touring, especially with a car as there are many famous and smaller Tuscan towns to explore. It is a guesthouse rather than a hotel so food and drink during day were less well-accommodated, but as most people are out all day this is not an issue. The front desk staff and food/ drink servers were very nice and helpful

10/10 Excellent

alvin, Westport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan hilltop gem.
Superb value.I've paid 5 times as much for much less elegantaccomodations Montecay In Tuscany outside Montecatini at top of escarpment. 54 varied rooms redone from 1550{and 1850 renovated} castle. Really excellent kitchen with tables on lovely terrace garden.Only drawbacks are walk up to the hotel from parking[NOT for the physically challenged] and pool is 400 yards from hotel and pretty skimpy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tony, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!! A relaxing day with delightful hosts and a charming room. We wish we could have extended our stay. Not for folks afraid of stairs or hills, or looking for hustle and bustle, but perfect for a sweet, relaxing and beautiful stay in the country.

8/10 Good

ASTRID

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement magnifique
Personnel de la réception au top. Les chambres pourraient être mieux achalandées, par ex machine à café, thé, frigo, vraie place de rangement pour habits. Piscine principale un peu petite, mais nous n avons pas vu l autre. Pour pouvoir manger à midi, il faut réserver à l avance, quelque peu embêtant, sachant qu il n y a pas d autre possibilité proche. Le petit déjeuner est très bien, assez de choix. Les gros points positifs sont l’environnement, le jardin magnifique,un grand BRAVO aux jardiniers, la vue exceptionnelle et la sérénité que dégage cet emplacement. Nous reviendrons avec plaisir.
Stayed 2 nights in Sep 2023

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities
Hyggelig hotell i vakre omgivelser
Vi hadde et fint og hyggelig opphold på dette hotellet. God frokost, og serviceinnstilt personale. Bassengområdet, det som lå litt nedenfor hotellet, trenger en oppgradering.
Stayed 4 nights in Aug 2023

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023

10/10 Excellent

Angel, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No tenemos nada NEGATIVO que opinar. Algunas semanas antes Elisa la chica de la recepción estuvo respondiendo mis correos. Elena fue una maravilla al llegar al igual que Dina la chica del restaurant. Raul el Señor que nos trasladó de regreso a la estación. Todo es magia en este sitio la cena fue de 5 estrellas todos geniales. Lo recomiendo y lo repetiría ! .
Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with exceptional service and the charme of an old villa. Perfect location for day trips to Tuscany, the sea or even the mountains!
Stayed 5 nights in May 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Elena - Front Office Manager on 20 Apr,2023
Tack så mycket!

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Fantastisk sted med skøn autentisk indretning, dog stadig med moderne komfort. Super udsigt og placering lige mellem Lucca og Firenze. En stemning ud over det sædvanlige. Vi kommer helt sikkert igen.
Stayed 1 night in Jul 2022

8/10 Good

Mogens N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget venlige mennesker overalt.
Stayed 2 nights in Jul 2021

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Fint hotel, desværre dårlig modtagelse
Dejligt billigende hotel, som udgangspunkt godt sted - dog var der et par problemer: Ved indtjekning spurgte vi om vej til nærmeste skadestue, da vi havde været i et mindre sammenstød med en anden bil og skulle bruge et lægecheck. Dette blev ignoreret fuldstændig af personen i receptionen, der derudover forekom at være helt uinteresseret i at byde os velkommen. Døren blev smækket bag ham, da han havde lagt vores nøgler på værelset og sagt “ok, bye” på vej ud af rummet. Derudover holdt vores aircon op med at virke om eftermiddagen, da det var 35 grader udenfor. Det blev heldigvis løst, men igen fik vi ikke noget information og måtte selv høre receptionen efter flere timer, om de arbejdede på at ordne problemet. Restauranten serverer rigtig fin mad og personalet der er meget imødekommende. Men det generelle serviceniveau er lidt lavt ift. prisen for et værelse.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto fantastico immerso in antico borgo. Location molto carina con panorama stupendo. Ottima colazione dolce e salata. Da prevedere una ristrutturazione esterna
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Service, tolles Restaurant, wunderbare Lage mit Weitblick von der Terrasse
Stayed 1 night in Sep 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für 5 Sterne reichts noch nicht ganz
Unterkunft, Umgebung und Leute waren sehr gut. Leider passieren beim Essen noch kleine Fehler. So versuchte man einen Wein zu dekantieren, nachdem wir diesen als schlecht bezeichnet hatten, zu retten. Um nachher zu bestätigen, dass er schlecht war, was wiederum von Grösse der Gastgeber zeugte. Auch mit Kombinationen in Gerichten gibts manchmal ein Fragezeichen. Garnelen auf rohem Gemüse und das unterlegt mit einem frischen Fruchtsalat. Wäre eine gute Idee, wenn dann nicht alles gleich schmecken würde. Die Idee muss weiter entwickelt werden. Aber alles in allem war unser 2ter Aufenthalt rundum gut und wir kommen wieder.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urige Villa mit viel Charme und guter Aussicht. Bei uns leider kein eigener Außenbereich.
Stayed 6 nights in Aug 2019

8/10 Good

Marcel

Liked: Cleanliness, property conditions & facilities, room comfort
Tolle Aussicht, tolles Haus, Service so lala
Service etwas unflexibel, 10 Minuten nach dem Frühstückende kein Tee, auch nicht gegen Bezahlung, Frühstück vorbei, aber Bar noch nicht geöffnet. Von Herzen vorgetragen. So gesehen: Keine 4 Sterne.
Stayed 2 nights in Aug 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, room comfort
Specielt hotel
Specielt hotel der kun kan anbefales. Morgenmaden bliver desværre ikke fyldt op, så hvis man kommer lidt sent, er den lidt tynd. Utrolig servicemindede personale.
Stayed 4 nights in Aug 2019

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa accrochée à un village du moyen âge
Très belle villa dans un village accroché à un piton rocheux. Avec vue sur la plaine toscane. Magnifique
Stayed 3 nights in Aug 2019

8/10 Good

ADELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das gesamte Servicepersonal war ausnahmslos immer besonders freundlich und um die Gäste bemüht. Auch Sonderwünsche wurden immer mit einem Lächeln aufgenommen und erfüllt. Das Ambiente der Villa ist toll und jedes der Zimmer ist einzigartig. Besonders ist auch die natürliche Gestaltung der Restaurant-Terrasse hervorzuheben - es war toll, zwischen Zitronen an der historischen Mauer mit Blick über die Ebene zu frühstücken. Vielen Dank für die schönen Tage.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das ganze Anwesen, Lage, Gartenterasse und die herrliche Aussicht über die Olivenhainen war einfach schön. Das Frühstücksbuffet war umfangreich und das Abendessen hat und sehr gut geschmeckt. Wir haben lediglich den Tresor im Zimmer vermisst.
Stayed 9 nights in Jul 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinaire moment de bonheur
Un lieu exceptionnel dans tout notre voyage italien. Une authentique demeure historique, raffinée, avec ses éléments d'époque. Le personnel est aimable et attentif, les petits dejeuners excellents riches de produits maison, un bon café parfumé. Quel bonheur ! La belle terrasse en surplomb avec une vue panoramique et l'apéritif au soleil. Un jacuzzi dans un petit jardin. Bref, c'était un de nos plus beaux moments. Merci
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The villa has a big charm. The garden is so beautiful. But the normel standard room has no closet.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt boende i söt by mellan Florens och Lucca. Hjälpsam personal som kan hämta upp vid tågstationen.
Stayed 1 night in Apr 2019

8/10 Good

claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Belleza en la toscana
Habitacion sin heladera ni cafetera tal vez x ser la mas economica Hermosa estadia muy lindo entorno para recorrer Restaurant no a la altura
Stayed 1 night in Sep 2018

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer mooie villa
Spijtig genoeg laat aangekomen in de villa. Zeer vriendelijk personeel, mooie grote villa. Mooi terras. Niks op aan te merken.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Erholsamer Urlaub in einer alten Villa in toller L
Stayed 4 nights in Aug 2018