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Reviews of Dakruco Hotel

3.5 out of 5
Dakruco Hotel
30 Nguyen Chi Thanh Street, Tan An Ward, Buon Ma Thuot, DakLak Province

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 19 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Lam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have a high hope for the place but I went from one surprised to another. The staff is friendly. However, the facility need maintenance and remodeling. The air conditioner is old school, it has no remote control, there is only panel control on the wall to adjust the temperature. DO NOT TRUST PICTURE THEY HAVE ON HERE,
Stayed 1 night in Jan 2024

6/10 Okay

su, Lawrenceville

Stayed 1 night in Sep 2022

8/10 Good

Richard

Stayed 2 nights in Apr 2022

4/10 Poor

Raidel German

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Buon Ma Thuot
Great facilities, view, pool, location, breakfast, and helpful English-speaking staff Definitely will stay there again
Stayed 1 night in Feb 2020

8/10 Good

Leanne, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-range, mid-quality hotel. It could really do with a refurb and the shower leaked a bit, but clean by Vietnam standards. The staff were not as friendly as other hotels I've stayed in (in Saigon, Hua and Hoi An) but still a decent place to stay. Breakfast was very good.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice room. Only problem I had was room service is listed as 24/7. I called at 9:35pm to have dinner ordered to my room and they took my order. Twenty minutes later I got a call and was told sorry the kitchen closed at 9:30pm so no food was available. No explanation just went without food that evening. Please don’t list 24/7 and then change without notifying guests!
Stayed 1 night in May 2018

6/10 Okay

Cathy, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay just one night but it was the first hotel I did rent in Vietnam with this marvellous confort and clean place !
Stayed 1 night in Apr 2018

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities, room comfort
Excellent posh hotel.
Excellent posh hotel. The only downer was the dirty shower in the massage area.
Stayed 1 night in Jan 2018
Response from Xuan Huyen on 10 Feb,2018
Thank you for your comment. We will be looking into the point that you had made.Hope to see you next time with better service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very good restaurant. Very professional staff. Even provided breakfast to go when your flight is early morning!
Stayed 2 nights in Nov 2017
Response from DAKRUCO HOTEL SAY THANK YOU on 29 Nov,2017
Thank you for your booking at Dakruco hotel. Your comment is very important with us. We hope to server you again. Best regard, Sale department

8/10 Good

Mick

Liked: Cleanliness, staff & service, room comfort
Great for a 3 Star Hotel
Great value for money, clean, comfortable, breakfast not great but reasonable for the price.

8/10 Good

LG, vancouver

Liked: Staff & service
Good cheap hotel with good breakfast.
The hotel was basic but for the price it is definitely recommended. You can have use of the pool too.

8/10 Good

Chris

Liked: Cleanliness
Convenient and Clean Hotel.
Hotel is clean, but food need to improve, quite poor quality.

8/10 Good

Tuan, Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, helpful staff
comfortable stay. check in could be more seamless by awaring checking customers who travelled there after a long journey need a quick check in not to be quizzed who did they arrange the stay with and how much were paid on line. that is between the hotel and online booking company

8/10 Good

Wayne, Melbourne

Liked: Cleanliness, staff & service, room comfort
Room was fine, Hotel a bit drab
I stayed in the cheaper 'second' hotel. The Hotel itself is a bit drab and isn't that inviting. I don't think they get many western tourists stay there & so don't really cater for them. Breakfast was Asian apart from an egg and bread with jam. The room was a little dated, but very comfortable and good size, so no complaints with that. Hotel is a long way from the city centre, so a taxi is required.

8/10 Good

Marc, Texas

Liked: Cleanliness, staff & service, room comfort
A bit misleading by the photo
Upon arrival my taxi to me to the hotel. There was a bit of confusion as I was told that I would be staying at the hotel in the back. Apparently there are 2 hotels on the property. The photo of the hotel exterior and lobby are that of the main building and the photos of the rooms are of the actual hotel(taken with very good lighting). The ACTUAL hotel is a 5 story building and not the larger building towards the road. It is rated as a 3.5 star hotel. I wouldn't rate it that. The hotel and the rooms are a bit dated. The room was actually large(2-rooms, plus bathroom), had a/c, and hot water. The walls were pastel light green and the furniture, again, was a bit dated(for being called a 3.5 star hotel), and the curtains seemed like a faded dark purple. The bed was large and comfortable. The bathroom was large, but no separate tub. Think of a large room with a drain at the end with a hand held shower. No division except for a shower curtain. Overall I was comfortable in the room and they offered breakfast buffet every morning from 6:30-9:30am, however by 7:30 your only getting scraps left from the tourist groups, so get down early. Overall, I was comfortable, however, I was somewhat put off from the misleading photos of the lobby and the actual hotel. For the money, it is not a 3.5 star hotel.

6/10 Okay

Anne

Travelled with partner
Liked: Cleanliness
Annexe du grand hôtel en face, l'accueil était plutôt froid . La réceptionniste de la fin de séjour était bcp plus sympathique. Nous devions nous rendre dans l'hôtel principal en face pour le petit déjeuner, ce qui en soit n'était pas vraiment dérangeant.. buffet varié mais de collectivité. Correct sans l'ensemble mais sans plus..
Stayed 3 nights in Jan 2024

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

kwangsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
가겨대비 그런대로
4 Star Hotel 의 가격으로 많이 싸서 이상은 했지만, 역시 였다. 내가 예약한 가격은 별관이었고, 본관과는 많이 다른것 같았다. 오래된 건물 이었고, 에어컨은 제내로 냉방이 안 되었다. 방에서의 와이파이는 전파상태가 안좋아 자주 끊겨서 통상 업무가 불가능 했다. 아침식사는 별관 묶는사람들만 별도로 제공 되었고 4 Star 의 겪에는 못 미치는 환경 이었다. 하지만, 지내다보니 이가격으로는 그래도 그런대로 괜찮았다고 생각함.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

w_wkatsumac, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

anh khanh

Khách sạn cũ
Phòng cũ
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prix eleve par rapport de la region. Le restaurant ferme a 23 heures...trop tit pour les etrangers.
Stayed 1 night in May 2018

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
３度目の利用です。このホテルは、3つ星エリアと4つ星エリアに分かれています。 3つ星エリアも悪くはないのですが、バーとレストランが4つ星エリアにしかないようです。あとは、若干古く感じます(恐らく先に作られたエリアでは？) ホテル内のレストランを利用しましたが、若干高いですが美味しいです。カクテルが好きなので、カクテルが一緒に注文できるのはポイント高いです。ダクルコスペシャルを頼みましたがなかなかイケます。 あと、朝食は美味しいです。ベトナムコーヒーの産地だけあって、あの超濃いい本格的なベトナムコーヒーが飲めます。僕は好きなのでこれもポイント高いです。
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Günther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geeignet für Ausflüge in der Nähe
Management war gegenüber Problemen sehr aufgeschlossen und hilfsbereit Hotel ist sehr hellhörig, liegt ein wenig abseits
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Very good and chic hotel but the breakfast was a bit cold and the staff didn't help us very well to make tourism (bad price estimation, not very good bus station indication...) All the rest was excellent !
Stayed 1 night in Jul 2017
Response from Dakruco hotels on 7 Aug,2017
Dear Mr Anoymous, Thank you for your comment. I apologize for the problem that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best regard, Xuan Huyen (Ms.)-Customer care

6/10 Okay

이동준, 부산

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
현지분위기
싼방을 선택했더니 뒷쪽 3성급쪽 호텔이더군요 혼돈여지 많음. 방은 무지큼 3명 잘방에서 혼자 묵음. 와이파이 신호가 약해서 사용 불가능함. 오래된 호텔 이었음. 잠만자고 나올때는 저렴하고 방크고 괞챤음
Stayed 1 night in Jul 2017
Dear Mr Lee Jun, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Best regard, Xuan Huyen (Ms.)- Customer care

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Khách sạn gần trung tâm
Khách sạn gần trung tâm, đi lại thuận tiện. Phòng khách sạn nhỏ nhưng sạch sẽ. Trang thiết bị phòng tắm kém, thoát nước rất chậm. Đồ ăn sáng nghèo nàn. Điều khá thú vị là khi sắp chia tay thành phố Buôn Ma Thuột thì mình phát hiện ngay gần khách sạn có quán cháo gà rất ngon. Mình khá hài lòng cho 4 đêm lưu trú tại đây.

8/10 Good

T.M, HCM

Liked: Cleanliness, property conditions & facilities, room comfort
ローカル利用の多いビジネスホテル
同敷地内に3星、4星の2つのホテルがあり今回は4星に宿泊。此方は建物も新しく部屋も綺麗で設備的には問題ありません。市内からは３ｋｍほど離れていますが、タクシーで５分程度なので全く問題ないでしょう。 朝食は麺、卵料理はシェフが調理してくれます。その他10〜15品程度のおかずがバイキングにて楽しめます。 ローカル利用が多いと思われますが、価格がちょっと高い為か静かでした。

8/10 Good

Toshi, HCM

Liked: Cleanliness, property conditions & facilities, room comfort
ビジネスホテル
同名のホテルが同じ敷地内にありますが今回は4星ホテルの方に泊まりました。部屋はまだ新しく設備も問題なし。アメニティーも一通り揃っているので宿泊するのには問題ありません。市内から３ｋｍほど離れていますが移動はタクシーで行った為全く問題ありませんでした。朝食も麺、卵料理はシェフが調理してくれる為問題なしです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
깨끗하고 청결합니다
굉장히 청결하고 정돈이 잘 되어 있습니다. 화장실이 깨끗하구요...조식도 나름 먹을만 합니다

4/10 Poor

kim, 베트남 하노이

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
마마
아침 식사가 불실합니다

10/10 Excellent

CHAN JONG, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이용해 보세요
청결하고 깔끔한 객실, 적절한 규모, 친절한 직원, 잘 정리된 정원 및 부대시설, 저렴한 숙박가격 등 나무랄 것이 없었으나 현지식 아침식사가 외국인인 우리에게는 조금 부담이 되었습니다.