Best Western, Bury St Edmunds hotels

"Room is clean. Bed and linen has a bit of stain. Otherwise its fine."

"Lovely breakfast "

"Beautiful hotel, clean and quiet considering it’s next to a train station. Food was superb, dinner was delicious despite the price and plenty of choice for breakfast. The only criticism I have would be the staff who were very polite and professional when spoken to however could have been more attentive. Had to ask for the bill 3 times after dinner and on check in at reception no information was given about hotel facilities, check out time, breakfast times etc. Great location can get train into Cambridge or drive from the hotel however parking is expensive in Cambridge and at the hotel (depending on your duration) so would have been nice to have free parking given the price paid for the room. Overall though very pleasant and comfortable stay. "

"This hotel and all the staff are incredible. The staff are one big family helping and supporting each other to make our stay so enjoyable and so pleasing. "

"Also liked the bikes "

"We stayed as a couple and we had been out for dinner but on our return my wife just wanted something sweet so asked for the dessert menu. The manager said that although kitchen finished he could make one. My wife declined saying that she just wanted something small and sweet but that it was ok. After this, the barmaid (did not get name) said she had some chocolate in her locker which she would share! Absolutely amazing!! My wife said it was ok but thank you and then five minutes later the manager then brought over a bar of chocolate which she could have. Quite small things in isolation but you could tell that we were engaging with very nice people that just wanted to help and deliver great service. Thank you."

"Comfortable stay for one night...nothing special but definitely not terrible, paid for breakfast which was better than ok"

"My wife and I had a very relaxing and lovely stay at this hotel. We both slept like a log and for us the bed was excellent. Everything was very clean. Breakfast was more than enough and the staff were so attentive. Would definitely stay thère again"

"Good breakfast!"