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Grand City Hotel

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Desk, rollaway beds, free WiFi, bed sheets
Desk, rollaway beds, free WiFi, bed sheets
Desk, rollaway beds, free WiFi, bed sheets
Desk, rollaway beds, free WiFi, bed sheets

Overview of Grand City Hotel

Grand City Hotel

2.5 star property

3.5/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
Apolinar Velez Street, Cagayan de Oro, Misamis Oriental, 9000

Explore the area

  • Popular LocationPlaza Divisoria2 min walk
  • Popular LocationGaston Park5 min walk
  • Popular LocationCentrio Mall16 min walk
  • AirportCagayan de Oro (CGY-Laguindingan Intl.)59 min drive

Choose dates to view prices

About this area

Cagayan de Oro

Located in Cagayan de Oro, Grand City Hotel is in the city centre and near the airport. Notable landmarks in the area include Plaza Divisoria and St Augustine Cathedral, and travellers wishing to experience a bit of culture can try Museo de Oro. Scuba diving, snorkelling and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby.
Visit our Cagayan de Oro travel guideOpens in a new window
Map

What's nearby

  • Plaza Divisoria - 2 min walk
  • Xavier University โ€“ Ateneo de Cagayan - 3 min walk
  • Museo de Oro - 4 min walk
  • Gaston Park - 5 min walk
  • Centrio Mall - 16 min walk

Getting around

  • Cagayan de Oro (CGY-Laguindingan Intl.) - 59 min drive

About this property

Grand City Hotel

Hotel with free parking, near Plaza Divisoria
This hotel features a restaurant, a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Grand City Hotel offers 48 accommodations. Cable televisions are provided. Bathrooms include a shower.

This Cagayan de Oro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: PHP 250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sea King Garden
  • Gold Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Phone

See similar properties

Cagayan de Oro
Cagayan de Oro
Parking included
Parking included
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly
Air conditioned
Air conditioned
2 star
2 star

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 430.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1,000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 250 per person (approximately)
  • Airport shuttle fee: PHP 1500 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 430.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cagayan de Oro
Grand City Cagayan de Oro
Grand City Hotel Hotel
Grand City Hotel Cagayan de Oro
Grand City Hotel Hotel Cagayan de Oro

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 9 out of 43 reviews
5 - Excellent 21%
Rating 4 - Good. 13 out of 43 reviews
4 - Good 30%
Rating 3 - Okay. 13 out of 43 reviews
3 - Okay 30%
Rating 2 - Poor. 7 out of 43 reviews
2 - Poor 16%
Rating 1 - Terrible. 1 out of 43 reviews
1 - Terrible 2%

3.4/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

3.3/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Disliked: Cleanliness
Poor WiFi connection and room is a bit dirty.
Stayed 1 night in Jul 2020

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is good, staff is ok. Beds are ok. Have fridge. Tv reception is good. Daily housekeeping. Cob webs are present, air/con is loud, and brace yourself ROACHES mainly in bathroom and crawling in fouler floor, these roaches are big too. OMG so distressing considering we have to protect our luggage now. Call housekeeping to spray under sink. And we had to purchase a small can of spray. I mean canโ€™t they put the pest under control. Disgusting. Instead of grand Hotel it should be called Roach hotel. Lol and we had to turn the bathroom sink water on from the shut off valve under the sink. If you turn it on to far the entire pipes start shaking and making a noise like a jack hammer. I guess it the pump trying to pump the water from deep in the well. They said all the rooms are like that but I donโ€™t know. The price should only be 15 a day not 30 for superior room. My advice is if you donโ€™t mind roaches and noising air/con and sink. You ok, jolly bees is close by. Roaches is the negatron and noisy water pump. Keep looking.
Stayed 7 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older possible 5 star hotel, with good maintenance. Old style Central hot water system, New room AC, Parkay room floor, quiet surroundings. Well trained, polite, friendly staff. Nice dinning room, quality food, economical prices. A great hotel for cost conscience persons.
Stayed 5 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was internet connection drop after few days and no one give right info about correcting password. There is was sometimes no towels and toilets roll in bath/toliet. This was my second time stay in same hotel. First visit 2017 i stay one month without complaints but tjis visit 11 nights but im not happy as 2017 trip
Stayed 11 nights in Oct 2019

3/5 Okay

Needs an update due to its age...................................
Stayed 2 nights in Sep 2019