3/5 Okay
Clifford
Travelled with partner
24 Jun,2022
First the good stuff: nice to come back again to this property so conveniently close to all shopping malls. (Regular customer before COVID!). We also could park in the hotel garage: a huge plus! Check-in was a little challenging: only one elevator working and seemed preprogrammed to go up and down floors 4 times before we were able to reach reception ground level. Reception clerk informed us that credit card machines weren't working but since I had prepaid (I had to point this out) it wasn't an issue but certainly would be for other guests. The main point: the property is in need of renovations/repairs. Shower head and lights not working properly, air conditioner noisier than before, towels now dark grey. But on leaving we were greeted by name by another clerk who remembered us as regular guests. Much appreciated! Will still continue to book this property (for above reasons) but urge owners to ensure proper maintenance and initiate budget for rehab.
Stayed 2 nights in Jun 2022