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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with 24-hour health club and 24-hour front desk

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio
Breakfast, lunch and dinner served
Lobby
Reception
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(33 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive with View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive with View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel near Benito Juarez Municipal Building
Located close to Mercado 23 and Las Palapas Park, Adhara Hacienda Cancun provides a swim-up bar, a poolside bar and a garden. The on-site restaurant, El Alhena, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Smoke-free property, luggage storage and 1 meeting room
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 174 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 180 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Adhara Hacienda Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Adhara Hacienda Cancun?

Self-parking is free at this property.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Adhara Hacienda Cancun?

Checkout is at 1 PM.

Does Adhara Hacienda Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Adhara Hacienda Cancun located?

This family-friendly Cancun hotel is located near the airport, within a 15-minute walk of Mercado 23, Benito Juarez Municipal Building and Las Palapas Park. Puerto Cancun Golf Course and Plaza 28 are also within 2 mi (3 km).

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Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 873 reviews
Rating 8 - Good. 292 out of 873 reviews
Rating 6 - Okay. 98 out of 873 reviews
Rating 4 - Poor. 23 out of 873 reviews
Rating 2 - Terrible. 21 out of 873 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities
Located in the central. The atmosphere is a typical resort. Breakfast is good.
Stayed 3 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Stevo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.
Stayed 7 nights in May 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleasantly surprised by how beautiful the property was.
Stayed 1 night in Mar 2025

10/10 Excellent

Edith

Very beautiful property. Very pleasantly surprised.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Clean and friendly staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

Vanessa Aleli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very quiet despite being in the center of Cancún! Staff is very courteous and friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Liked: Cleanliness, amenities
Clean, friendly service
Stayed 1 night in Jan 2025

10/10 Excellent

DOUG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty awesome. Wonderful staff. Close to a lot of conveniences.
Stayed 7 nights in Dec 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis with pool in courtyard. Quiet, but close enought to emenities. Staff very considerate and helpful. Great breakfast!
Stayed 7 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, loved the firm mattresses and fantastic breakfasts
Stayed 3 nights in Aug 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
Stayed 6 nights in Feb 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic, clean, & safe hotel with helpful staff, conveniently located near restaurants, street food carts & the ADO bus station.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excelllent service
Stayed 1 night in Jan 2025

6/10 Okay

shelley

Disliked: Amenities, property conditions & facilities
Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is exceptional. Internet speed super fast!
Stayed 2 nights in Dec 2024

8/10 Good

Marlan

Liked: Cleanliness, staff & service, amenities
It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean room, good location
Stayed 1 night in Mar 2024

8/10 Good

INGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convincent shopping supermarket restaurants near by Nice and quit area
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria Moya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star feeling
Stayed 2 nights in Nov 2024