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Excellence Riviera Cancun - Adults Only All Inclusive

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Tranquil beachfront oasis with stunning views

Elegant architecture and beautifully landscaped grounds create a tranquil beachfront oasis with stunning views of the clear waters. Enjoy a lazy river, multiple dining options, and exceptional service, ensuring a relaxing and memorable stay.

Popular amenities

  • On private beach
  • Hot tub
  • All-inclusive
  • Parking included

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About this property

Excellence Riviera Cancun - Adults Only All Inclusive

  • Luxury all-inclusive property near Puerto Morelos Beach
  • Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of an adjacent golf course, a swim-up bar and a beach bar. With a private beach, scuba diving and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy or a facial at MIILE SPA, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include fishing, sailing and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
  • Other perks at this property include:
    • 6 outdoor pools, along with free cabanas and a swim-up bar
    • Free self-parking
    • A round-trip airport shuttle (surcharge), ATM/banking services and a vegetable garden
    • Multilingual staff, coffee/tea in reception and massage treatment rooms
    • Guest reviews speak highly of the dining options, beach locale and pool
  • Room features
  • All 440 rooms offer comforts, such as 24-hour room service and free international calls, as well as perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and composting
    • Bathrooms with Jetted bath and free toiletries
    • 55-inch Smart TVs with premium channels
    • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkelling

Land activities

    • Cycling
    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self-parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1753 out of 2276 reviews
Rating 8 - Good. 310 out of 2276 reviews
Rating 6 - Okay. 140 out of 2276 reviews
Rating 4 - Poor. 33 out of 2276 reviews
Rating 2 - Terrible. 40 out of 2276 reviews

Reviews

Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, very attentive staff & we had a great time
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation, clean, all ameneties, friendly staff, amazing food. Will stay there again
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Leah Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is wonderful. The staff were exceptional and went above and beyond during our stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service
Pools were clean, facilities were great, food was excellent!!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very clean and absolutely amazing staff.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had everything you needed all in one spot. The staff was very attentive, everything was close and convenient, and it was absolutely beautiful.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly staff, excellent internet
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort and the staff was phenomenal. The beach isn’t ideal due to the seaweed situation but they work SO hard to keep it clean and useable. We absolutely loved our stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Donald Paul

Liked: Cleanliness
Pool was great
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, amazing food. The staff was incredible. Top shelf liquor, entertainment was top notch! Highly recommend for couples, girls trips, etc.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, food was great, nice beach!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lacy S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful, polite and very attentive to the guests. I'll definitely vist this resort again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jetinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic selection of pools, a beautiful beach, and exceptionally friendly, helpful staff who really enhance the overall experience.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious. Plenty of activities to do. Staff very friendly and on point. Pool was clean.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Corey Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely hospitable and went out of their way to make our vacation special. Booking trips off the resort was easy and ALL the food we had was excellent! Would stay here again, definitely liked having the heated pool in the excellence club.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo at the swim up bar was awesome and even dancing! All the food was great! Wonderful environment.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and delicious food.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful! Loved the food, the pool activities, and staff was very friendly and welcoming and welcoming
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jaylin Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time staff and food were amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Food was delicious and room service was the best. I will come back
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biviana in the spa is amazing - massage and facial!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable beds, good food.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

JOSEPHINE HILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful. Loved getting to play pickleball a few times with their sports coach.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria Vagia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and friendly. Very chill atmosphere. The lazy river was fantastic.
Rooftop spa view room
The wildlife was adorable to watch. Make sure you don’t leave food around or they will get to it before you do.
Stayed 4 nights in Mar 2026