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Hotel Avenida Cancun

2.5 star property
Hotel with a 24-hour front desk, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Avenida Cancun

1 bedroom, in-room safe, desk, soundproofing
Reception
Flat-screen TV
Front of property
1 bedroom, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

1 bedroom, in-room safe, desk, soundproofing

Superior King

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

What's nearby

  • Las Plazas Outlet Cancun - 19 min walk - 1.6 km
  • Cancun Mall - 3 min drive - 2.2 km
  • Plaza 28 - 3 min drive - 2.8 km
  • Las Palapas Park - 3 min drive - 2.8 km
  • Plaza Las Americas - 4 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪El Sarape Cancun - ‬6 min walk
  • ‪NEZA Taqueria - ‬2 min walk
  • ‪El Canton Toluqueno - ‬9 min walk
  • ‪Little Caesars Pizza - ‬6 min walk

About this property

Hotel Avenida Cancun

Hotel near Plaza 28
Located close to Cancun Mall, Hotel Avenida Cancun has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as air conditioning and separate dining areas, as well as thoughtful touches such as safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Separate dining areas, fridges and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Is Hotel Avenida Cancun pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Avenida Cancun?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Avenida Cancun?

Checkout is at noon.

Where is Hotel Avenida Cancun located?

Located in Downtown Cancun, this hotel is within 1 mile (2 km) of Extreme Adventure, Mercado 28 and Las Plazas Outlet Cancun. Andres Quintana Roo Stadium and Plaza 28 are also within 2 miles (3 km).

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Hotel Avenida Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 331 reviews
Rating 8 - Good. 84 out of 331 reviews
Rating 6 - Okay. 49 out of 331 reviews
Rating 4 - Poor. 15 out of 331 reviews
Rating 2 - Terrible. 33 out of 331 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Nice location and easy to find. Good food in surrounding area, nice staff.
Stayed 1 night in Jan 2025

10/10

Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.
Stayed 4 nights in May 2025

10/10

I had a great stay here, staff were very friendly and helpful.
Stayed 5 nights in May 2024

10/10

Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Stayed 4 nights in Mar 2025

10/10

Lovely staff and great affordable place to stay
Stayed 1 night in Aug 2023

10/10

Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

10/10

Nice an clean an clean place,cant wait to go back!!
Stayed 1 night in Jan 2024

10/10

T
Stayed 1 night in Feb 2025

10/10

I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach

2/10

Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Stayed 5 nights in Apr 2025

10/10

It’s not in downtown. Note that. It’s alittle far away
Stayed 2 nights in Nov 2024

10/10

Everything is awesome in Cancun with a very nice airport! Viva Mexico
Stayed 1 night in Feb 2024

6/10

X
Stayed 1 night in Sep 2024

10/10

Clean and cheap. Good staff.
Stayed 1 night in Aug 2023

6/10

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Stayed 1 night in Oct 2024

8/10

The room was clean.
Stayed 1 night in Oct 2023

8/10

Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Stayed 3 nights in Dec 2023

8/10

It's ok
Stayed 2 nights in Aug 2024

2/10

Bad
Stayed 7 nights in Jun 2024

10/10

Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.
Stayed 1 night in Aug 2023

4/10

The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

6/10

It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Stayed 2 nights in Jun 2024

6/10

No room service not even glasses to drink water. No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Stayed 1 night in Feb 2024

2/10

Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.

6/10

The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.
Stayed 1 night in Sep 2023