Grand Hotel Colonial Cancun

3.0 star property
Hotel with an outdoor pool, in the vicinity of Cancun Mall

Choose dates to view prices

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Wardrobe
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Wardrobe
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Courtyard View

1 bedroom, desk, laptop workspace, iron/ironing board

Family Room, Courtyard View

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
Wardrobe
Laptop workspace
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Cancun Mall - 5 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Black Café - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬3 min walk
  • ‪11:11 Club - ‬10 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk
  • ‪La fonda de la tulum - ‬7 min walk

About this property

Grand Hotel Colonial Cancun

Hotel near Cancun Mall
Located close to Tortuga Beach and La Isla Shopping Mall, Grand Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A front desk safe, a 24-hour front desk and concierge services
  • Tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Grand Hotel Colonial Cancun feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Does Grand Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Grand Hotel Colonial Cancun pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per pet, per night.

How much is parking at Grand Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Colonial Cancun?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Colonial Cancun?

Checkout is at noon.

Where is Grand Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall, and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

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Grand Hotel Colonial Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 164 out of 521 reviews
Rating 8 - Good. 147 out of 521 reviews
Rating 6 - Okay. 103 out of 521 reviews
Rating 4 - Poor. 46 out of 521 reviews
Rating 2 - Terrible. 61 out of 521 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

8/10 Good

José Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025

2/10 Terrible

YOUNG HAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Worst Hotel in my entire life.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it
Stayed 7 nights in Feb 2025

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025

6/10 Okay

Miguel Angel Lozano

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
stinky room
Stayed 8 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service
The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024

10/10 Excellent

jay

fine overall
Stayed 5 nights in Jan 2025

6/10 Okay

Mian Usama

Not too bad but also not the very best
Stayed 5 nights in Jan 2025

8/10 Good

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus... I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Stayed 4 nights in Dec 2024

8/10 Good

Valdev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good Staff was friendly and Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Stayed 4 nights in Nov 2024

6/10 Okay

Chung Yin

Liked: Amenities, property conditions & facilities
Very good location
Stayed 3 nights in Dec 2023

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service
Dirty hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar
Stayed 8 nights in Mar 2024

10/10 Excellent

Perla

000
Stayed 1 night in Sep 2024

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel-Loud neighborhood

Loud music literally outside the room. The restaurant/bars around the hotel are open to 3-4 am and it was extremely loud. I got little to no sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Maqsood

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No fridge in room , no Amenities
Stayed 5 nights in Jan 2025

8/10 Good

jael

Liked: Cleanliness, staff & service
The internet was horrible doesn't work, also wasn't hot water
Stayed 2 nights in Jan 2025