Located in Cancun, Hotel Versalles Suites is in the city centre. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza 28 and Plaza Las Americas. Ventura Park Cancun and Extreme Adventure are also worth visiting.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Restaurants
La Parrilla - 2 min walk
Porky's Tacos - 2 min walk
Pizza Hut - 2 min walk
Church's Chicken - 1 min walk
Las Quekas - 2 min walk
About this property
Hotel Versalles Suites
Hotel located in Downtown Cancun
Near Plaza 28, Hotel Versalles Suites provides a nightclub, a poolside bar and a rooftop terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
Free valet parking
Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
Tour/ticket information, concierge services and smoke-free property
Room features
All guest rooms at Hotel Versalles Suites boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Daily housekeeping and phones
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free valet parking on site
Food and drink
Daily cooked-to-order breakfast available 7 AM–11 AM for a fee: MXN 70–150 for adults and MXN 50–100 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
Nightclub
Family friendly
Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Business centre
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
3 floors
Building
Built in 2017
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 70 to 150 for adults and from MXN 50 to 100 for children
Airport shuttle fee: MXN 700 per vehicle (return)
Airport shuttle fee per child: MXN 200 (one-way), (from 10 to 15 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Property is also known as
Hotel Versalles Suites Cancun
Versalles Suites Cancun
Hotel Versalles Suites Hotel
Hotel Versalles Suites Cancun
Hotel Versalles Suites Hotel Cancun
Frequently asked questions
Is Hotel Versalles Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Versalles Suites?
Valet parking is free at this property.
What time is check-in at Hotel Versalles Suites?
Check-in start time: 3 PM; check-in end time: 11 PM.
What time is check-out at Hotel Versalles Suites?
Checkout is at noon.
Does Hotel Versalles Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.
Where is Hotel Versalles Suites located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Ultramar Ferry Puerto Juárez is 2.2 mi (3.5 km) away.
Hotel Versalles Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 8 out of 22 reviews" "
10 - Excellent
8
Rating 8 - Good. 4 out of 22 reviews" "
8 - Good
4
Rating 6 - Okay. 4 out of 22 reviews" "
6 - Okay
4
Rating 4 - Poor. 2 out of 22 reviews" "
4 - Poor
2
Rating 2 - Terrible. 4 out of 22 reviews" "
2 - Terrible
4
8.0/10
Cleanliness
8.0/10
Staff & service
5.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
Travelled with partner
13 Feb,2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
Verified traveller
Stayed 1 night in Feb 2019
6/10 Okay
Francis, Mountain View
3 Jan,2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience.
However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
William
Stayed 2 nights in Jun 2018
4/10 Poor
Verified traveller
14 Jan,2018
Liked: Staff & service
located very near to the central bus station
this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room.
room is little bit outdated but it's big and the internet is good.
Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web