Thank you for your kind words Luis. for us it was a pleasure to have the opportunity to host you! And rest asure, we will love to have you back anytime you want!

Thank you so much for choosing us! For us it was our pleasure to host you!

Hello, we inform you that we are not a hotel, you rented an apartment not a hotel, we kindly offer you a 24-hour reception so that you can arrive at 2 am. Believe me, our well-informed guests appreciate that we wait for them until 2 am so as not to lose your reservation. We do not have a telephone in the apartment that you rented, nor does the reception have a telephone, we are apartments as we describe in our name, so the luggage thing only exists in your imagination, sir, we do not give anyone this type of answers. Please read before booking so you can leave a constructive comment that allows you to evaluate the extras that we gave you as an apartment, since in a hotel with bell boy, our location and quality of service it does not cost you less than 500 dollars a night in the hotel zone, it is Cancun remember and it is not for everyone ........., and remember that being apartments there is no reception, we have it You do NOT appreciate it so getting lost in a 6-tower building looking for an apartment on 40 degrees of heat with your 4 suitcases would have been much better then to have a reception for you where you never understood that you rented an apartment and we don't have a bell boy.Appreciation and reading is what our guests who rate 10 have to have a great time even for one night.Read before booking so you can leave a constructive comment that helps other guests make the best decision and not confuse them.

La unica prueba es su falta de lectura, entendio que rento una suite en un Condominio ? por favor descargue su ora con un psicoalanlista no con nosotros, que nada tenemos que ver con que le cobren un taxi desde el aeropuerto de donde se inventa Usted que nosotros listamos taxis ?, reclame a la agencia que le vendio y aprenda a viajar, la falta de lectura lo confunde, no contamos con ninguna agencia ni con ningun Enrique agencia de viajes. Sus alucinaciones son sorprendentes.Encontramos kilos de arena en la coladera a su salida, aprenda a ducharse en las regaderas junto a la playa no en la de su habitacion, sea civilizado. Le pedimos no desparramar su comida como muladar, es playa, humedo y el alimento perfecto para hormigas si no los guarda adecuadamente.Si Usted escoge una suite con escalera ese no es nuestro problema, por favor aprenda a viaja a si deja un comentario objetivo, no patetico y digno de un consulta de psiquiatra.

Lamentamos su comentario, una suite moderna y recién remodelada a orillas del mar no puede ser Horrible, comprendemos que no leyó que debía de tener fondos en su tarjeta para su depósito de garantía por daños, si no lo Pudo leer no es nuestra responsabilidad . Su molestia es su propia responsabilidad . Le recomendamos la siguiente les completa su reserva así podrá dejar un comentario constructivo que ayude a otros viajeros a tomar la mejor desicion y no a confundirlos . Saludos

Puede mostrarnos las fotos del patio que rento ?, ni siquiera tiene idea de lo que rento, no rento habitación con patio y le dimos lo que rento. Mejor no mienta e informe que se quiso pasar de listo atrasando el horario de salida de su habitación lo cual pretendia hacer a las 16 horas, eso le molesto y por eso arremete con comentarios mentirosos e ignorantes, a nadie hacemos esperar 1 hora, con mas de 1200 comentarios en la web es el único que dice semejante mentira. El check out es lo suficientemente claro y esta escrito en su reserva, si Ust3ed no sabe leer es su problema. Usted no tiene el teléfono de la host, como sabe que no respondió ? mas mentiras ?, aprenda a viajar o quédese en su casa, gente como Usted NO queremos. Can you show us the photos of the patio that you rent? Better not lie and report that you wanted to get smart by delaying the departure time of your room which you intended to do at 4:00 p.m., that annoyed you and that is why you attack with lying and ignorant comments, we make no one wait 1 hour, with more out of 1200 comments on the web is the only one that tells such a lie. The check out is clear enough and is written in your reservation, if Ust3ed cannot read it is your problem. You don't have the host's phone number, how do you know that it doesn't answer? More lies? Learn to travel or stay at home, people like you DO NOT want.

Hola Carlos, nuestros registros nos permiten identificarlo ´perfectamente por la sarta de estupideces que dice, Usted creyó rentan un all inclusive ? Pago una tarifa de all inclusive en zona hotelera a la orilla del mar ?, tiene para pagarlo ?, porque si tuviera al menos hubiera leído lo que rento. Creyo rentar un HOTEL ?, DONDE DICE QUE LE DARIAMOS UNA PULSERA ?, que somos hotel ?, que tennos recepción ?, que lo asistirían en su cuarto por cada estupidez que se le ocurría ?, Ubíquese, rento un hermoso departamento a orillas del mar, donde ni su teléfono se pudo conectar al wifi y tenemos 3 redes ( 2 privadas para el apartamento y 1 para areas comunes ), da risa ver cuantas estupideces dice por ignorancia, si Usted abandona la proipiedad es su desicion, jamas nos contacto a pesar que tenemos personal en sitio de 9 a 22 horas y sin obligación de ello ya que ello NO lo anunciamos en ningún lado, simplemente es un complemento a nuestro servicio el cual huéspedes cultos y viajeros lo aprecian. Cancun no es para todos, si no le gusto pagar escasos 70 dólares no regrese y vaya a un hotel a todo incluido para que le pongan su pulserita, falta ver si tien los 3501 dolares iarios que eso cuesta. Nos sorprende que hable de limpieza cuando dejo la habitación como un muladar, las mulas no ensucian tanto. Definitivamente personas asi NO conocen la limpieza, evidentemente. La siguiente lea lo que reserva, para que no pase por ridículo diciendo tantas tontearías. Sabe leer ?

Muchas gracias, los esperamos pronto !!!

Muchas gracias, los esperamos pronto !

Muchas gracias, esperamos nos visites muy pronto, fue un placer conocerte. Saludos

Muchas gracias por su visita, fue un placer servirles, esperamos volverlos a ver en esta su casa muy pronto ! Saludos

Muchas gracias por su visita . Saludos

Thank you very much, we hope to see you soon.

Thsnk you very much, was a very pleasure know you. We hope to see you soon. Regards

Hi Maria, how are you? It is clear how little appreciation they had for such good attention: we gave them the apartment almost 6 hours before check-in and for you it was bad, we gave them an upgrade to a double-size luxury apartment that they loved and accepted and for you it is wrong. We do not understand why they accepted our best will to serve them very well and they spent 7 tortuous days where we cleaned their daily suckling pig, which even toilet paper with excrement left out of the bathroom on the day of their departure, they stained the entire balcony railing finely painted white with its filthy legs that they put on it to contemplate the sea, the cushions of the balcony chairs all thrown on the floor, and such behavior is logical that they DO NOT appreciate good cleaning and quality, since they do not know it . The balcony IS NOT SHARED, not at all, our apartments are exactly what our photos show, did you look at the 113 photos when making your reservation?, Added to another 977 photos in all the sites give a total of more than 1000 photos, do you think with more than 1000 photos on the web can we offer something different from what we show? The exclusive and fine organic bathroom amanities made with products from the area, we replaced them whenever you needed, annoying the maid with whom I still gave you extra bathroom amenities ... All of our apartments have a hair dryer. We assist all our guests immediately and ON SITE because we are there. They damaged the air conditioning because they savagely left it on to the maximum with a window of more than 3 meters wide open which at 34 degrees outside temperature condensed the room in such a way that when the chambermaid entered it was a sea with walls and floor drained from water, what a horror. And regarding the language when you identify yourself with a Mexican passport and Mexico is your country of origin, the guard was puzzled because you pretended to NOT understand Spanish because you did not want to speak your native language, at check in you spoke Spanish clearly. I wanted to see everything black in front of a beautiful turquoise sea ..... People with such behavior are not welcome, apart from how filthy, ungrateful and lying they are.

Hello Joao Pedro Da S., how badly you appreciate all the fine attention we had with you. 1 You did not have for the security deposit and we allowed you to stay under your promise to bring it later, and you did, but we gave you the apartment which we should not do. 2 The security guard called the police for drug use, we support you so that everything is less problematic for you. 3 We gave you a luxury room with a balcony that you did NOT actually rent, the one you rented had neither a balcony nor was it luxury. And finally you introduced a prostitute that you tried to tell us was "YOUR AUNT", for which we almost had to call the police for her, for violating the house rules on different occasions. You never swallowed any tablet, or left cash or lost any phone, those are lies that are easily verified in the more than 900 reviews that we have on all the websites and not 1 speaks of theft, because that is only done by low and despicable people who They don't appreciate a good place and when they have drug or behavior problems and we act they end up lying in comments like these. Why didn't you keep your tablet, cash and phone in the safe? Who is going to believe that lie? You just want to hurt. Finally, the cleaning was frequent and courteous (you never understood it) and we changed your towels every time you needed only that the dirt and disgust in which they lived exceeded the habitable standards of any moderately clean person and obviously cleanliness is something that surely they NEVER knew how to appreciate, although they did NOT rent a hotel, no department cleans them frequently like us, which they did not appreciate either. The next time you leave a comment, first DO NOT lie and second better hire a hotel for 300 dollars a day, which you do not pay, to see if they accept them with the filth, throwing cigarette butts at the neighbors, having the behavior of misfits and of low people without education, starting with knowing if they have to pay that per day and stop demanding what they did not pay or rent, because here they are not welcome, we do not need lying, ill-intentioned, abusive and filthy guests ...... Hola Joao Pedro da S, que mal agradeces todas las finas atenciones que tuvimos con tigo. 1 No tuviste para el depostito de garantia y te permitimos hospedarte bajo tu promesa de traerlo despues, y lo hiciste, pero te dimos el apartamento lo cual no debimos hacer. 2 El guardia de seguridad llamo a la policia por consumo de estupefacientes te apoyamos para que todo sea menos problematico para ti. 3 te dimos una habitacion de lujo con balcon que NO rentaste efectivamente, la que rentaste no tenia ni balcon ni era de lujo. y por ultimo introduciste a una prostituta que nos intentaste decir que era " TU TIA ", por la cual casi debimos de llamar a la policia por ella, por violar las normas de la casa en diferentes ocaciones. Jamas tragiste ninguna tablet, ni dejaste efectivo ni perdiste ningun telefono, esas son mentiras que facilmente se comp

Thank you very much ! We hope to see you soon.

Muchas gracias por su visita.

Muchas gracias Ricardo por tu visita, fue un placer servirte en esta TU casa . Te esperamos pronto !! Saludos

Dear Anonymous, our records allow us to clearly identify your stay and remind you that you omitted commenting on why you rate us this way, including the charge we had to make for breaking the window of the window that goes out to the balcony, a situation that bothers you, without However, our nightmare with you did not end there when neighbors alerted us to the cries of his wife so security personnel had to intervene for their subsequent eviction. His wife presented blows to the face. A real horror Aggressive people and with bad behavior are NOT welcome. Estimado Anónimo, nuestros registros nos permiten identificar claramente su estancia y recordarle que omitió comentar el porque nos califica así, entre ellos el cargo que debimos hacerle por la roptura del vidiro de la ventana que sale al balcon, situacion que a Usted le molesto, sin embargo nuestra pesadilla con Usted no termino ahi cuando vecinos nos alertaron por los gritos de su esposa por lo cual personal de seguridad tuvo que intervenir para su posterior desalojo. Su esposa presentaba golpes en la cara. Un verdadero horror. Personas agresivas y con pesimo comportamiento NO son bienvenidas.

Thank you very much for choosing us. We hope to see you soon . Regards

Thank you very much for choosing us . We hope to see you soon . Have a nice trip !

Buenas tardes Sr. Anonimo, entendemos que no quiere mostrar su nombre en la web, afortunadamente recordamos perfectamente su estancia, cuando personal de seguridad nos aviso que intento irse de la propiedad sin pagar, entregamos las llaves del departamento confiados de que nos pagaría a la mañana siguiente ante su fingido problema de salud. La salud le mejoro para intentar escaparse sin pagar ........., pero no le resulto ... Saludos

Hi, thanks for choosing us, ours apologies for the confusion. We hope to see you soon. Regards

Hi, thanks you for choosing us. Never have a problem with the bathrooms, maintences and houskeeping peoples check every day. Glass it is 0.95 ctms longer, enough to take a shower without spray outside . Regards

Muchas gracias por su visita, esperamos volverlos a ver muy pronto . Saludos

Hi thanks for your visit . The windows was repairs . We are a very nice tips from spectacular restaurant near the property ( walk ) . Have a nice trip !

Hi . Thank you for you visit . We are not writte FREE SHUTTLE SERVCE . My be you read free shuttle service . We writte Shittle service, not FREE. But, what about your FREE UP GRADE whit great balcony AT luxury room give to you ? Those was a very nice deal . We offer and you don’t pay one dollar more . And what a bout free luggage to remaind at the property until nigth ? Many thinks, great free thinks. We recomendar next time ready to not confuse . Have a nice trip ! Regards

Gracias por elegirnos, fue un placer servirles. Saludos

Thank you very much, Elliot, we hope to see you soon. Regards

Thank you for choosing us. Was a pleasure server you. Regards

Dear Mr. Anonymous, fortunately our records allow us to clearly identify and we remember that you was rented 3 rooms , the same that you use to misqualify ourselves with 3 very bad qualifications. His annoyance is due to a root of the drug that you got to one of his companions, he broke the door of the room since you lost the key, and we found ourselves in need to call the police to get him out of our property. We understand that evicting him at 3 in the morning was not pleasant, but the damage caused damage to the property was greater. We recommend that you do not leave your home to do this kind of havoc that spoils your vacation and also very sincere sea by leaving a comment to help other travelers make the best decision and not to confuse them. regards Estimado Sr. Anónimo, afortunadamente nuestros registros nos permiten identificar con claridad y recordamos que usted rento 3 habitaciones, lo mismo que utiliza para descalificarnos con 3 calificaciones muy malas. Su molestia se debe a una raíz de la droga que le dio a uno de sus compañeros, rompió la puerta de la habitación ya que perdió la llave y nos encontramos en la necesidad de llamar a la policía para sacarlo de nuestra propiedad. Entendemos que desalojarlo a las 3 de la mañana no fue agradable, pero el daño causado a la propiedad fue mayor. Le recomendamos que no salga de su casa para hacer este tipo de estragos que arruinan sus vacaciones y también un mar muy sincero al dejar un comentario para ayudar a otros viajeros a tomar la mejor decisión y no confundirlos. Saludos

Muchas gracias por su visita, esperamos verlos pronto

Hi, more than 90 pictures showed the furniture. there is a moderns rooms but you choose a old room. Please next time chose the morder romm to find modern furniture. Regards