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Ocean View Cancun Arenas

3.0 star property
On private beach with 3 outdoor pools, near Puerto Cancun Marina Town Center

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Photo gallery for Ocean View Cancun Arenas

Private beach, white sand, beach umbrellas, beach towels
Sports facility
Lobby
View from property
3 outdoor pools, pool umbrellas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • All-inclusive
  • Room service
  • Bar
  • Spa
  • Pet-friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

In-room safe, desk, bed sheets

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
In-room safe
Daily housekeeping
  • Studio
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

In-room safe, desk, bed sheets

Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • Studio
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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About the area

Map
Boulevard Kukulcan Km. 2.5, Cancun, ROO, 77500

What's nearby

  • Las Perlas Beach - 2 min walk - 0.2 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 16 min walk - 1.4 km
  • Langosta Beach - 3 min drive - 3.5 km
  • Plaza Las Americas - 6 min drive - 4.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Hiromi - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Restaurante Käajal - ‬17 min walk
  • ‪Gran Puerto Marina - ‬17 min walk
  • ‪Las Hijas de la Tostada - ‬12 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ocean View Cancun Arenas

On private beach with 3 outdoor pools, near Puerto Cancun Marina Town Center
Spend the day catching some rays at Ocean View Cancun Arenas's private white sand beach, relaxing by one of the aparthotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers a balcony, room service and a flat-screen TV with cable channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa. Other services include body scrubs.

All-inclusive details

All-inclusive room rates at Ocean View Cancun Arenas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 185 to 380 for adults and MXN 100 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 25 February 2025 to 28 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: MXN 1200
  • Christmas Day (25 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 1500
  • New Year's Day (1 January) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 380 for adults and MXN 100 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Frequently asked questions

Does Ocean View Cancun Arenas have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Ocean View Cancun Arenas pet-friendly?

Yes, this property allows pets with a maximum weight of up to 10 kg per pet. There's a fee of MXN 950 per pet, per night. Service animals are exempt from fees.

How much is parking at Ocean View Cancun Arenas?

Self-parking is free at this property.

What time is check-in at Ocean View Cancun Arenas?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ocean View Cancun Arenas?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Ocean View Cancun Arenas?

Some rate plans available at this property are all-inclusive.

Where is Ocean View Cancun Arenas located?

Nestled on the beach, this Zona Hotelera aparthotel is within a 15-minute walk of Las Perlas Beach and Playa Tortugas. Puerto Cancun Marina Town Center and Teatro de Cancún are also within 1 mile (2 km).

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Ocean View Cancun Arenas Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 359 reviews
Rating 8 - Good. 110 out of 359 reviews
Rating 6 - Okay. 89 out of 359 reviews
Rating 4 - Poor. 54 out of 359 reviews
Rating 2 - Terrible. 43 out of 359 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

donna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley Breanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

6/10 Okay

Maria

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

8/10 Good

Manprit

Liked: Communication
In a good area.
Stayed 5 nights in Jul 2023

2/10 Terrible

Maria de Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities, communication
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

4/10 Poor

Steven

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

4/10 Poor

genaro ochoa

Disliked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities, communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

6/10 Okay

Vinicio

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel
Stayed 2 nights in Feb 2025

8/10 Good

LA

Liked: Cleanliness, communication
Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.
Stayed 2 nights in Feb 2025

2/10 Terrible

Blanca

Disliked: Cleanliness, room comfort, communication

Mala experiencia

Muy mal hoteles.com y no sé si el hotel también estuvo coludido pero pésima experiencia, informacion falsa, no te dan comprobante con las especificaciones de lo que estás contratando muy mal. Última vez que utilizo esta plataforma,
Stayed 3 nights in Feb 2025

6/10 Okay

AKLive- N

Disliked: Property conditions & facilities, communication
Stayed 4 nights in Jan 2025

4/10 Poor

Marilu

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Communication
Stayed 4 nights in Nov 2024

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana Silva

Liked: Cleanliness, communication
Stayed 4 nights in Nov 2024

10/10 Excellent

Aura Jannett Velazquez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Playa muy limitada
Stayed 3 nights in Nov 2024

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

10/10 Excellent

patricia

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encanto el todo incluido, y muy amables todos en general
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Hugo

Stayed 7 nights in Jul 2024