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Reviews of Astera Resort Canggu by Ini Vie Hospitality

4.5 out of 5
Astera Resort Canggu by Ini Vie Hospitality
Jl. Padang Lingjong, No. 8x, Canggu, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit hesitant on this property as it was 3 km from the beach but the walk there is doable and passes cute restaurants and shops. This property is immaculate. Pure luxury. Private pool and jacuzzi plus another pool for the entire property. Just absolutely stunning.
Stayed 2 nights in Mar 2024
Response from Ayu Kartika on 27 Mar,2024
Dear Kimberley,Om Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager

10/10 Excellent

Korrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area felt safe, room service is available but there are lots of great food options close by in walking distance. The Villa will help you with anything down to hiring bikes, taxis, massages etc.
Stayed 5 nights in Dec 2023
Response from Ayu Kartika on 23 Jan,2024
Dear Korrine,Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager

10/10 Excellent

Tamara

Stayed 4 nights in Nov 2023
Response from Ayu Kartika on 23 Jan,2024
Dear Tamara,Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager

10/10 Excellent

Vesna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and very nice rooms.
Stayed 3 nights in Sep 2023
Response from Ayu Kartika on 10 Sept,2023
Dear Vesna, Om SwastyastuGreetings from Astera Villa Canggu - Bali,Me on behalf of the entire team of Astera Villa Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager

8/10 Good

Choi

Stayed 3 nights in Sep 2023
Response from Ayu Kartika on 10 Sept,2023
Dear Choi,Om SwastyastuGreetings from Astera Canggu - Bali,We thank you very much for taking your precious time to share your review following your recent romantic getaway at Astera Canggu.It was a pleasure for having you staying with us and very delighted to read your comments that you enjoyed your stay with us, hope this perfect experience will always make you return to our villas.Looking forward to welcoming you back on your next holiday at Astera Villa Canggu.Best Regard Ayu KartikaVilla Manager

10/10 Excellent

margaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier service! Kind and helpful staff, far exceeded my expectations. Room was just as pictured, clean and very private. I hope to stay again!
Stayed 3 nights in Aug 2023
Response from Ayu Kartika on 29 Aug,2023
Dear MargauxOm SwastyastuGreetings from Astera Canggu - Bali,Thank you so much for taking your valuable time to post this wonderful review about your recent stay in Astera Canggu. We are glad to know that you really enjoyed your stay with the facilities and services rendered and it was a truly memorable one for you.We look forward to the pleasure of welcoming you back onto Astera Villa for your upcoming romantic getaway to the island of Paradise Bali.Best Regard Ayu KartikaVilla Manager

10/10 Excellent

Lo

Stayed 1 night in Aug 2023
Response from Ayu Kartika on 10 Sept,2023
Dear Lo,Om SwastyastuGreetings from Astera Canggu - Bali,We thank you very much for taking your precious time to share your review following your recent romantic getaway at Astera Canggu.It was a pleasure for having you staying with us and very delighted to read your comments that you enjoyed your stay with us, hope this perfect experience will always make you return to our villas.Looking forward to welcoming you back on your next holiday at Astera Villa Canggu.Best Regard Ayu KartikaVilla Manager

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A ROOM WITHOUT A VIEW
I didn't expect the view to be a roof top and a busy road. Its far more important to be honest. Also to try sleeping through a smoke detector beep due to its battery low every 10 minutes was a real struggle for me. Things like this matter. Clean and lovely staff.
Stayed 3 nights in Jul 2023
Response from Ayu Kartika Villa Manager on 24 Jul,2023
Om Swastiastu Warm greetings from Astera Villa Canggu. Dear Mark, Thank you so much for your valuable review and taking your time to share your experience on Expedia. We highly appreciate that you have trusted us to be your home on your canggu holiday this time. I feel really sorry to hear your disappointment about the stay experience. Once again we appreciate your positive feedback showing about your truly genuinely care of our future success. This is something that we have committed to always improve and feedback like yours encourages us to do it sooner rather than later. Best Regards, Ayu Kartika Villa Manager

10/10 Excellent

Evan

Liked: Property conditions & facilities
Great place
Response from Ayu Kartika Villa Manager on 14 Jun,2023
Dear Evan, Om SwastyastuGreetings from Astera Villa Canggu - Bali,Me on behalf of the entire team of Astera Villa Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager

6/10 Okay

Christoph

Liked: Cleanliness, property conditions & facilities, room comfort
Unser Aufenthalt wurde zum Schluss dadurch getrübt, dass wir beim Check out „verdächtigt“ wurden, zwei Kleiderbügel mitgenommen zu haben. Als wir dies verneinten, sollten wir so lange warten, bis diese gefunden wurden. Wir wurden sogar gefragt, zurück in die Villa zu gehen, um nach ihnen zu suchen! Insgesamt hat das einen total negativen Eindruck hinterlassen, gerade weil wir die teuerste Villa (royal private pool villa für 250 Euro pro Nacht) gebucht haben. Bei diesem Preis würde ich auch erwarten, dass die Fotos den realen Gegebenheiten entsprechen, was sie nicht tun: Der große Hauptpool hat keinen freien, unverstellten Blick auf Reisfelder, da alles rundherum bebaut ist bzw. sich in Bau befindet. Dasselbe trifft für den Blick vom privaten Pool der Royal Villa zu, diese Kategorie (im Unterschied zu einer Kategorie günstiger) zu buchen, lohnt sich leider nicht.
Stayed 1 night in Apr 2023
Response from Ayu on 2 May,2023
Om Swastiastu warm greetings from Astera Villa Canggu.Dear Christoph, Thank you very much for having taken the time to post your feedback, and highly appreciate to choose us to stay during your vacation in our villa. We really concerned about guests feedback and every single real guests feedback are very high value for us for our future development and guidance.for all of your constructive feedback and of course we will use it for our guidance, motivation and future developmentWe are looking forward to welcome you back to our villa.Best Regards,Ayu Kartika Villa Manager

8/10 Good

Tara

Stayed 1 night in Mar 2023
Response from Ayu Kartika Villa Manager on 3 Apr,2023
Dear Tara,Om Swastiastu,Greetings from Astera Canggu – Bali,Thank you for your comments regarding our Villas, We would ask that you accept our sincere apologies for the inconveniences you experienced during your stay with us.Once again thank you for your kind feedback, It is through valuable feedback such as yours that enable us to constantly monitor and improve our operation and we look forward of having the pleasure of welcoming you back at Astera Canggu.Best Regards,Ayu KartikaVilla Manager

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable trip
Hotel was very clean and staff were very attentive to myself and my wife. Bed comfortable, private pool and spa were also enjoyable. The large pool in the pictures is for all guests however we had it to ourselves every time we went. Rooms have small fridges that you can store some of your own drinks. Minibar prices were more than what you’d pay if you got the beverages elsewhere however weren’t ridiculously over priced. While there are some small details that I think could be addressed, I don’t think overall this affected our trip. The Villa is located walking distance to cafes, restaurants and convenience stores however you will be walking along the road or in grass or mud there are no sidewalks. You could also walk to main area Canggu in around 35 minutes. Overall, I think that the hotel, location, amenities and staff were fantastic. I would stay here again.
Stayed 7 nights in Jan 2023
Response from Ayu Kartika Villa Manager on 4 Mar,2023
Dear LukeOm Swastiastu,Greetings from Astera Canggu – Bali,Thank you very much for choosing us as your destination during your romantic getaway in Bali.We are very happy to read your review to us and explain how perfect your stay with us.We very look to welcoming you again in your future stay at our villas and please do not hesitate to contact us for any further assistance and we always be ready to provide you another memorable stay at our villas in the very near future.Best Regards,Ayu KartikaVilla Manager

10/10 Excellent

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Team Astera Canggu on 16 Jan,2023
Dear Mr/s Jemima,Om SwastiastuWarm greetings from Astera CangguThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Astera Canggu Kind regardsTeam Astera Canggu

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Would stay again
The overall ambiance of the place is amazing. The rooms are beautiful. The good service was limited yet tasty. My only issue was every towel and sheet was clean but stained.
Stayed 4 nights in Sep 2022
Response from Ayu Kartika Villa Manager on 6 Oct,2022
Dear Andrew,Om Swastiastu,Greetings from Astera Canggu – Bali,Thank you for your positive comments regarding our Villas and its facilities, we receive many positive comments about our villa along with its amazing ambience and I am happy to hear that you felt likewise.In addition, thank you for your comments regarding the stained in our towel and sheet, are duly noted and We would ask that you accept our sincere apologies for the inconveniences you experienced during your stay with us.Mr Andrew, once again thank you for your kind feedback, It is through valuable feedback such as yours that enable us to constantly monitor and improve our operation and we look forward of having the pleasure of welcoming you back at Astera Canggu.Best Regards,Ayu KartikaVilla Manager

8/10 Good

Dusanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft und das Ambiente sind fantastisch. Die Unterkunft ist sehr gepflegt und das Servicepersonal sehr engagiert. Leider muss man das Frühstück jedes mal am Tag vorher anmelden an der Recpetion, was etwas schwierig ist wenn man den ganzen Tag unterwegs ist.
Stayed 2 nights in Apr 2024
Response from Ayu Kartika on 18 Apr,2024
Dear Dusanka,Om SwastyastuGreetings from Astera Canggu - Bali,Thanks for your kinds words and the time you took to share them with us. It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our villa. As your concerned this our feedback for success near future.Once again Thank you for staying with us and we look forward to welcoming you again for your next vacation in Bali.Best RegardAyu KartikaVilla Manager

10/10 Excellent

Ingvild

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Booked this in a rush at 5pm and arrived at 6pm. Super impressed with how fast they could Get a room ready! Amazing apartement, and not super prizy!
Stayed 1 night in Jan 2024
Response from Ayu Kartika on 23 Jan,2024
Dear Ingvild,Om SwastyastuGreetings from Astera Resort Canggu - Bali,Me on behalf of the entire team of Astera Resort Canggu would like to say thank you very much to have stayed with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us.We are welcome to see you again near futureBest Regards,Ayu KartikaVilla Manager

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Que dire de plus, je pense que c’est le meilleur établissement de Bali, le petit appartement est incroyable ! On croirait être chez soit ! Le personnel est au top, le petit restaurant italien est très bon et pas super cher !
Stayed 3 nights in Jul 2023
Response from Ayu Kartika on 12 Jul,2023
Dear Lucas,Om SwastyastuGreetings from Astera Canggu - Bali,Thank you so much for taking your valuable time to post this wonderful review about your recent stay in Astera Canggu. We are glad to know that you really enjoyed your stay with the facilities and services rendered and it was a truly memorable one for you.We look forward to the pleasure of welcoming you back onto Astera Villa for your upcoming romantic getaway to the island of Paradise Bali.Best Regard Ayu KartikaVilla Manager

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt hotel for par
Fantastisk hotel, virkelig venlige og varme mennesker! Det gjorde vores oplevelse af Bali meget bedre! Lokationen er også god, lige tilpas væk fra de mest populære spisesteder.
Stayed 9 nights in Oct 2022
Response from Ayu Kartika Villa Manager on 4 Mar,2023
Dear MuratOm Swastiastu,Greetings from Astera Canggu – Bali,We are so grateful for your posting a rated review to express your fulfillments of your Bali romantic getaway with us. It is so brief but so heartening us all. It depicts your romantic experience in details. The highly dedicated team is still the one whom primarily contributed to your memorable stay with us.Last but not least, We look forward to welcoming you again in your next stay at Astera Villa Canggu.Best RegardsAyu KartikaVilla Manager