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Reviews of Canggu Beach Apartments

3 out of 5
Canggu Beach Apartments
Jalan Raya Pantai Batu Bolong No. 89x, Canggu, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 84 reviews" "
Rating 8 - Good. 19 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Great spot! Clean, modern, very functional! Very walkable with restaurants feet away and the beach a short walkdown the street.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer, bradford

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful. Wonderful staff. Loved our time there. Family of 6 with 4 kids under 14
Stayed 2 nights in Mar 2024

8/10 Good

jiseon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the 2 bedroom apartment type- they called it Ocean View Apartment. The location was amazing that it was walkable distance to many dining places, yoga studios, spa and to the beach. The room was spacious and clean, with nice Balinese decorations. They provided a water dispenser in the room so we could safe from the Bali Belly ;) Only a few downside was, there are on-going construction sites nearby the apartment and our room windows were facing the sites. The work started 7am every morning, and the workers could look inside our room through the windows. When we were in the apartment, we had to close the curtain all the time to block out them. And the alley to the apartment is very deem and not much light in the evening. Also, we stayed there for 3nights and they provided only 1 bath towel each, and no replacement was given. We asked for new towels and they told us the towels are changed once every 3 nights. So be prepared to bring your own extra towel if you need it. Overall, I quite enjoyed the stay at this apartment. I will consider to come back if the construction nearby is over. :)
Stayed 3 nights in Jan 2024
Response from clem the owner on 13 Feb,2024
Thank you for your feedbackWe have been planting big bamboo to hide us from the new building ;)Have a safe trip back

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the position of the apartment, close to great restaurants and spas. The plumbing was a big issue though, 3 minutes into a shower and the water began to flood. It has clogged pipes, the toilet also stopped flushing on two occasions. Staff were nice enough. Asked for towels 3 times and it wasn’t till the next day that the same worker questioned oh you need towels as we were heading out for the day. The rooms were a great size. Loved the space. Construction didn’t bother too much either. The owner of this apartment is super friendly and easy to contact.
Stayed 4 nights in Jan 2024
Response from clem the owner on 13 Feb,2024
Sorry for the towel we use to change them every 3 daysthank you for your feedback

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartments were beautiful , there was everything you could possibly need. The pool area was also beautiful. The location was excellent, walking distance to bars, restaurants and the beach. The only slight downfall was the construction work going on next door but it didn’t affect our stay , I would still reccomend to anyone looking for great accommodation in Canggu!
Response from Clem the owner on 17 Nov,2023
Thank you fur your feedback

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great introduction to Canggu and Bali. Comfortable, clean and great location. Would return. 🙏
Stayed 4 nights in Sep 2023
Response from Clem the owner on 17 Nov,2023
Thank you for your feedback

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very close to restaurants and beach 400 mtrs

8/10 Good

Joseph

Liked: Cleanliness, room comfort
Jetlag recovery in Canggu
Overall a decent couple of days in Canggu at this apartment, this was just to recover after long flights. The accommodation was of a decent level and about what I expected, with a clean and tidy room. What wasn't so obvious from the initial pictures was the lack of natural light, I would have maybe tried to get a room higher up if this was known in advance. The pool area is small but very relaxing and was just what I needed to unwind. Unfortunately there is further expansion work to the property happening at the moment, so there was a fair bit of construction noise. Overall a decent stay though
Stayed 2 nights in Apr 2023
Response from Clément the owner on 9 May,2023
Thank you for your feedback

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best location in Canggu. Rooms are perfect and the pool is amazing! Highly recommend.
Stayed 2 nights in Apr 2023
Response from Clément the owner on 9 May,2023
Thank you for your feedback

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it!
Stayed 6 nights in Mar 2023
Response from Clément the owner on 9 May,2023
Thank you for your feedback

8/10 Good

JING MIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this property is very convenient to access Batu Bolong and to nearby F&Bs. However, do know that some drivers may have some issue finding the actual location because it’s located inside a small alley. Staff are friendly and helpful - they helped us get a rental bike delivered to the property fuss-free. Unfortunately, the pool was green when we got there so we didn’t go for a dip over the course of the 3 days we were there. Room itself has everything you need and it’s pretty spacious with a living room area, and drinking water is also provided. Overall, the room could be cleaner but the convenience of the location makes up for it.
Response from Clément the owner on 11 Dec,2022
Thank you for your feedbackI’ll check with my team what happened to the pool. Sorry for the inconvenience.Will check who was in charge of your cleaningHave a safe trip back

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here so much. We only booked two nights and wished we stayed longer! The apartment was beautiful and spacious. The pool area was lovely and nicely shaded. Staff were amazing. Let us keep our bags at the property before checking in and after checking out. Will definitely be back!
Response from Clément the owner on 11 Nov,2022
Thank you for your feedback

10/10 Excellent

Ayako

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Clement the owner on 28 Sept,2022
Thank you for your feedback

10/10 Excellent

Kyung

Stayed 2 nights in Sep 2022

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great week at Canggu Beach Apartments. Appartement was spacious and stylish, and the pool area was a beautiful oasis of calm in the centre of town. Location meant it was easy to get to the beach and explore the town. Staff were friendly and helpful. Only downsides were that 1) being so central you do get some music noise from nearby bars/clubs in the evening (although finishes around midnight) and 2) due to construction nearer the beach there is no longer a sea view in the top apartments. Overall though a great place to stay and thoroughly recommended!
Stayed 7 nights in Sep 2022
Response from Clément the owner on 14 Sept,2022
Thank you for your feedback and happy that you liked it

10/10 Excellent

Amelia, Eltham

Stayed 5 nights in Aug 2022

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great and easy, no fuss, self contained apartment, would stay again. Loved it.
Stayed 7 nights in Jul 2022
Response from clement the owner on 1 Aug,2022
thank you for your feedback papy that you have enjoyed your stay with us

8/10 Good

Suzanne

Liked: Cleanliness, room comfort
Blissfully relaxing and very convenient.
I will be going back to stay for longer. Very convenient and very well maintained
Stayed 28 nights in Sep 2020
Response from Clement the owner on 28 Nov,2020
Thank you for your feedback ans really happy that you've enjoyed your stay. See you next time

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I felt that the apartments were pretty perfect for me. Spacious, clean and felt safe as this is just off the main road. One day I just stayed by the swimming pool all day which was lovely. The staff are professional, efficient and friendly. The only inconvenience was the very temperamental WiFi connection. But tbh this seems to be a very common problem everywhere in Bali..So was nice to switch off.
Stayed 3 nights in Mar 2020
Response from Clément thé owner on 13 Mar,2020
Thank you

10/10 Excellent

Greg, PERTH / MOOLOOLABA

Travelled with partner
Liked: Cleanliness
Great property in a great location Air Conditioning in the bedroom cooled the whole apartment down Really handy to the beach and restaurants Just a couple of things would make it perfect. Nice clean towels would be great. No Big deal as you can buy them over there cheap We would definitely stay here again
Stayed 7 nights in Feb 2020
Response from Clement the owner on 4 Mar,2020
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was sooo pretty, clean and comfortable. It was in a very good location, close to many shops, restaurants and bars but also down a little driveway that made it super quiet. The bed was very comfortable, staff very helpful and aircon worked good. The pool was also so nice and I couldn’t complain about anything. Would definitely stay here again.
Stayed 4 nights in Feb 2020
Response from Clement the owner on 20 Feb,2020
Thank you for your feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the styling of the apartments the location the affordability 🙌will be back
Stayed 1 night in Jan 2020
Response from clement the owner on 20 Jan,2020
thank you

10/10 Excellent

Kristy, Palm Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was gorgeous, the decor was fabulous. The grounds were divine, need I say more. We really loved our stay at the Canggu Beach apartments and if we ever visited Canggu again, would have no hesitation to stay again. Staff are very sweet and helpful. We have a couple of feedback issues for the establishment - We emailed to arrange an airport pickup for our daughter, I emailed four days before and did not get a response. I emailed again two days before, no response, so I organised another driver. The day we were checking in I received an email saying they had arranged a driver. Communication needs to be more frequent to keep the guests in the loop. When we arrived they said their driver was at the airport, still waiting. I had emailed them to say not to worry but they hadn't' checked their emails. Other than that, when we arrived with a driver, we could not find the property. We had google maps out, local people helping etc. We drove up and down several times but could not find it, and began panicking. The sign is very small and hard to read the word apartments. Perhaps when booking, they should let people know to go to the mexican Lacalita, and turn down the laneway. Shower pressure very bad and no aircon in lounge room. Ad says ocean view but it is more like a tiny glimpse. I assume though there was a big ocean view but the new building in front is now blocking said ocean view. Overall, a beautiful boutique place to stay, get apartment C5!
Stayed 4 nights in Jan 2020
Response from Clement the owner on 16 Jan,2020
Thank you for the feedback and sorry for the communication. I'll inform my manager right now. Have a safe trip back

10/10 Excellent

Jeany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Clement thé owner on 9 Jan,2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, infant and I loved staying here. It's a clean and beautiful place that is close to nice shops and restaurants. The crew does a great job maintaining the place and assisting us.
Stayed 4 nights in Dec 2019
Response from Clem the owner on 7 Jan,2020
Thank you

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Clem the owner on 3 Dec,2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in excellent location. The rooms are spacious and serviced daily. There is no room service but there are so many cafes and restaurants on your doorstep it doesn’t really matter. The pool is gorgeous and perfect for relaxing around. We had a ground floor room which had easy access to the pool and was still private. The staff are very friendly and helpful. We would definitely stay here again.
Stayed 5 nights in Nov 2019
Response from Clement the owner on 14 Nov,2019
Thank you

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central in Batu balong canggu. Walk to beach. Great cafes shops and bars around. Beautiful grounds and pool with as much sun or shade as you want. Apartments spacious and have everything you need. Plus a bonus of providing unlimited drinking water. Will stay again!
Stayed 4 nights in Nov 2019
Response from Clem the owner on 9 Nov,2019
Thank you

8/10 Good

Jennifer, Washington, DC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is terrific for walking to Canggu Beach and numerous restaurants and coffee bars. The apartment was tastefully furnished, air-conditioned, and clean. The swimming pool made for a comfortable retreat.
Stayed 3 nights in Oct 2019
Response from Clement the owner on 14 Nov,2019
Thank you

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for us in a great location
Our stay at Canggu Beach Apartment was great! We were warmly welcomed by staff and the room had everything we needed for our 3 nights stay. The location was great and can recommend the restaurant on the corner. The staff even decorated our bed for my partners birthday making him feel very special !
Stayed 3 nights in Sep 2019
Response from Clem the owner on 23 Sept,2019
Thank you fur your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very peaceful and the filtered water was a plus 👍
Stayed 7 nights in Sep 2019
Response from Clem the owner on 19 Sept,2019
Thank you

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned close to everything while being away from the noise. Spacious quarters with required amenities
Stayed 9 nights in Aug 2019
Response from Clem the owner on 13 Sept,2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment were great, close proximity to beach shops great restaurants, an easy walk to wherever u wanted to go A more comfortable lounge for the living area and although u don’t watch much TV on holidays it’s good to have one to watch a movie or the news, defiantly needs a TV
Stayed 2 nights in Aug 2019
Response from Clem the owner on 19 Sept,2019
Thank you

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canggu
Had a great time. Was a short walk to the beach, shops & restaurants.
Stayed 1 night in Jul 2019
Response from Clem the owner on 16 Jul,2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Fantastic location, nice and quiet, easy check in and check out, the apartment had a comfy bed and everything you need. The pool doesn’t get a lot of sun but that wouldn’t stop me from staying again! Was an amazing stay.
Stayed 1 night in Jun 2019
Response from The owner on 5 Jul,2019
Thank you :)

8/10 Good

AT, Perth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is excellent for the beach and cafes and the pool area is lovely. I requested extra pillows and the staff happily obliged. I had booked a ground floor room near the pool but was put in a 2nd floor room further back without any explanation or apology. After complaining I was moved to my requested room the next day, frustrating as I assumed the ability to book specific rooms meant your request was honored. However, once this was sorted out, I enjoyed my stay.
Stayed 4 nights in Jun 2019
Response from The owner on 5 Jul,2019
Sorry for the inconvenience but at the time of your booking it was not possible to satisfy your request. Anyway we're happy that you enjoyed your stay with us

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the position of the hotel and the pool area was a great place to relax The Hotel garden looked terrific. The WIFI was terrible
Stayed 9 nights in May 2019
Response from The owner on 5 Jul,2019
Thank you For the Wi-Fi we've changed our provider so now it's much better ;)

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this property 18 months ago and had a wonderful time. This return visit was not quite as positive. The property is looking quite run down and doesn’t look like the rooms have been given a good deep clean in a very long time. Even the pool and communal areas are looking tired and in need of a refresh. I had sent an email to the apartment two months in advance requesting a room on level 1 or above and if I could also request a late check out. When I checked in was told that they had missed this and that I could only have a ground floor room and check out at 11 - terrible communication and disappointing given the request was sent far in advance. I would not recommend this apartment - there are better options in canguu
Stayed 2 nights in May 2019
Response from The owner on 5 Jul,2019
Hi I'm sorry but when you booked I've informed you that at this time I couldn't satisfy your request regarding our avaibility so no reason to be surprise. Regarding your personal feeling about the residence I'm sorry but it didn't reflect at all the reality and all the review we get on all the different channel including this one. Maybe you were too upset that we couldn't reach your demand. Sorry for that. But honestly I invest a lot in maintenance and my team is really doing a good job.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This was our second stay here, and it's a great little spot.
Stayed 5 nights in Mar 2019
Response from Clem the owner on 4 Apr,2019
Thank you for Coming back

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canggu Stay
I had a wonderful stay at their spacious pool view apartment, C3. The kitchen was adequately equipped for those who prefer to self-cater. Location of the apartment is away from the hustle and bustle of Canggu but walking distance to Batu Bolong beach(10 minutes)and the variety of shops and restaurants. Great lodging for surfer and nondrivers like me. I would definitely come back to this place on my next visit to Canggu.
Stayed 3 nights in Feb 2019
Response from Clement the owner on 21 Feb,2019
Thank you for your feedback

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Clement the owner on 13 Feb,2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gem tucked away so no noise with a great pool area and big rooms
Stayed 4 nights in Jan 2019
Response from clement the owner on 6 Feb,2019
thank you for your feedback ;)

4/10 Poor

Trevor

Liked: Cleanliness, staff & service, room comfort
wifi was very bad. No TV. No in house food services
Stayed 3 nights in Jan 2019
Response from clement , the owner on 25 Jan,2019
Hi Sorry for the wifi I ll ask my supplier to check the system. For the TV there s no mention in our advertising that we provide one, same for the food service. But in the guest review it s mentioned that with the app Gojek you can order in 95% of the restaurants.Maybe you didn't t read it ? Anyway I hope you can enjoy your stay with us Have a nice day

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, well set up apartments and friendly, helpful staff
Stayed 4 nights in Jan 2019
Response from Clement the owner on 18 Jan,2019
Thank you for your feedback. Have a safe trip back

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed at the Canggu Beach Apartments for 12 nights over the Christmas holidays, arriving on the 20th December and leaving on the 1st January 2019. I realise that there are many positive reviews of the accommodation online, but I hope to present our somewhat mixed experience as an honest review. Firstly the apartments are very conveniently located just off the main street in Canggu, with a short stroll to the beach and some lovely restaurants and cafes nearby. Our apartment (A4) was both very clean and spacious, with the welcome addition of a bottled fresh water tap. The pool area is superb, with a really relaxed feel and contrary to another online review, it looks exactly as it does in the pictures, clean and just the right size for the number of guests and apartments. The airconditioning in the bedroom worked really well, and the fan in the living room was adequate in maintaining a comfortable space. As other reviewers have noted, the bed was indeed hard. Personally this was not really an issue for me, but having stayed in accomodation all over the world I can confirm that it is on the harder end of the firm scale. The owner will state that you can’t please everybody, but we found we certainly didn’t relax and lie in on our holiday after waking up. The bathroom itself was fine, but the shower was a different matter, and we faced the same issues that a number of other reviewers have reported. On switching the shower on the water would come out at very low pressur
Stayed 12 nights in Dec 2018
Response from Clement the owner on 17 Jan,2019
Hi Thank you fur your review. As you said we have a lot of positive review. We're sorry if the bed was too hard but as you said you know already my answer. For the water pressure since your stay we changed the pump booster. Sorry for the inconvenience. We keep trying to improve to keep our guest happy. I'm just surprised that overall you gave us a 2 if you enjoyed so much our place. Anyway I have a safe trip back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2018
Response from the owner on 14 Jan,2019
thank you for your feedback

10/10 Excellent

jacquelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful peaceful hideaway in canggu
Stayed 5 nights in Dec 2018
Response from the owner on 14 Jan,2019
thank you for your feedback

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Great pool area! Big space and clean. Shower had hot water which was a bonus after the rain
Stayed 1 night in Nov 2018
Response from the owner on 14 Jan,2019
thank you for your feedback

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time at Canggu Beach Apartments. Very quiet down a driveway in a handy location
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018
Response from clement the owner on 4 Jun,2018
Thank you for your feedback