"My bathroom smelled like piss
The hallways was very noisy got woken up 4am with people screaming and doors slamming
The breakfast was terrible, the sausages tasted wrotten, eggs had no flavour and was watery"
"The hotel is definitely showing signs oif the need for a refurb. Tired flooring in bar and restaurant, ridiculously noisy AC units, doors to balcony need updating as do the bathrooms.
Staff were generally excellent and breakfast selection was good.
I stayed in a 6th floor Deluxe Executive room but overall I felt I was paying for the location rather than any other luxuries."
"Super breakfast, good variety of food.
The staff were great, they went out of their way to serve us. Always smiling and happy.
The rooms were ok, the carpets looked a bit tired, but overall it was a lovely room.
The best thing about it was it was walking distance from the V&A waterfront, the best area for walking, eating and going for trips. "
"We recently stayed 5 nights at this beautiful hotel in the heart of the City and thoroughly enjoyed every moment of it. From the time we checked in to the time we checked out we were treated like royalty and every whim was dealt with quickly and efficiently. Our beautiful rooms had excellent views of Table Mountain and two restaurants on site offered excellent food options, with the Bombay Brasserie a must visit. The bar too is an excellent place to unwind after a long day. I can’t say enough about the staff …..everyone from the front desk, concierge, doormen, bar & restaurant staff always had smiles on their faces and were eager to please. We have stayed here before and will certainly do so again. "