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Austins Self Service Guest House

3.0 star property
Guesthouse in Cardiff, 9-minute walk to Cardiff Castle

Choose dates to view prices

Austins Self Service Guest House puts visitors in Cardiff's center with a convenient home base. The property offers in-room WiFi and sits within easy walking distance of major landmarks like Principality Stadium, Cardiff Castle, and the International Arena.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ

What's nearby

  • Cardiff Castle - 4 min walk - 0.4 km
  • Cardiff University - 15 min walk - 1.3 km
  • Utilita Arena Cardiff - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.7 km
  • Cardiff City Stadium - 3 min drive - 1.7 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 37 min drive

Restaurants

  • ‪Tiny Rebel - ‬7 min walk
  • ‪The Gatekeeper - ‬6 min walk
  • ‪Yummy Yummy - ‬4 min walk
  • ‪Mad Dog Brewery Co - ‬6 min walk
  • ‪Maison De Boeuf - ‬7 min walk

About this property

Austins Self Service Guest House

Guest house near Cardiff Castle
Close to Principality Stadium, Austins Self Service Guest House has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and smoke-free property
  • Luggage storage
Room features
All guest rooms at Austins Self Service Guest House include amenities, such as free WiFi.
More amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Reception
easyHotel Cardiff
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very good, 1,201 reviews
The price is S$70
includes taxes & fees
10 Dec - 11 Dec
easyHotel Cardiff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

Is Austins Self Service Guest House pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Austins Self Service Guest House?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Austins Self Service Guest House?

Checkout is at 10 AM.

Where is Austins Self Service Guest House located?

Located in Riverside, this guesthouse is within a 10-minute walk of Sophia Gardens and Cardiff Castle. Principality Stadium and Cardiff Bay are also within 1 mile (2 km). Cardiff Central Station is 10 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 10 minutes.

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Austins Self Service Guest House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 337 reviews
Rating 8 - Good. 140 out of 337 reviews
Rating 6 - Okay. 45 out of 337 reviews
Rating 4 - Poor. 10 out of 337 reviews
Rating 2 - Terrible. 9 out of 337 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay perfect for our needs,will definitely book again.
Stayed 3 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment when made up for two rooms

Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

We were so happy with our accommodation. It was perfectly located within walking distance to the coach station and castle, as well as the main shopping precinct. Our family room was gigantic and massive value for money.
Stayed 1 night in Jun 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent place. The family room was spacious and clean. Within walking distance to shops, castle and principlalut stadium Would stay there again.
Stayed 2 nights in Jan 2023

8/10 Good

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 3 nights in Sep 2023

4/10 Poor

Daryle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the price seems reasonable, Austin's is not good value. It is more of a backpacker's hostel than any sort of a guest house. It is conveniently located across the river from the downtown, but there is no parking in the area except for permitted residents of the neighbourhood. The nearest paid parking is at the Sophia Gardens bus depot about 500 m away. Cost is ~ 25L per day. There are very few restaurants or other services in the immediate area (but would recommend the cafe across the river from the Sophia Garden car park for breakfast). But downtown is about a 10-15 minute walk. The shower doors on our unit were about to fall off and were difficult to close. Our bathroom sink's drain was plugged however there was a shared washroom for some other rooms a floor down. People coming and going can be rather noisy. There was a kettle in our room that appeared to not work until we discovered that the breaker for it was turned off. Carpet was dirty--almost to the level of "ikky".
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities

Get the en-suite/extras room

Having the option of this room made my life so much easier, plus the location… the only reason I took off a star was because of the bed, they need to change the bases round as the one at the top of the bed was broken, which didn’t really help my sciatica, but apart from that, would definitely come back!
Stayed 4 nights in Aug 2024

8/10 Good

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As described on the website.

As described on the website. No problems!
Stayed 2 nights in May 2023

8/10 Good

Gabriella

Liked: Staff & service, room comfort

Cheap and somewhat cheerful

Overall easy to access. Room was clean and tidy, beeding and towels were lovely, no soap was provided. We were told there was available street parking but it was resident permit holders only. We were staying in the top floor apartment. Upon opening the door it smelt like drains/sewers which seemed to coming from the shower. The kitchenette also smelt like curry - as if someone has just left. Overall - for a cheapish night it did the job and we all slept very well
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness

Well run budget guest house near city

Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

6/10 Okay

Katherina

Liked: Cleanliness, staff & service

Could be better

The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
Stayed 2 nights in Jun 2025

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025

2/10 Terrible

nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
Stayed 2 nights in Apr 2025

6/10 Okay

Irina

Lights did not work outside the room. Heater did not work in the room. Everything was fixed after my call
Stayed 3 nights in Mar 2025

6/10 Okay

Sion

Liked: Cleanliness
Disliked: Room comfort

Comfortable but needlessly cold!

Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!
Stayed 1 night in Mar 2025

8/10 Good

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, safe place
Stayed 2 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Small flat in a townhouse nearby the city center. No staff. Keys by your phone- every thing works 👍
Stayed 3 nights in Oct 2024

6/10 Okay

John

Shortage of cutlery and bed collapsing
Stayed 7 nights in Sep 2024

8/10 Good

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
This is a very reasonable and nice place to stay for the price. Upon arrival, I was confused about which property I would be staying in, but after opening the doors and reading the signs posted inside, it’s very straightforward. The woman next to me did not have a code for her room and struggled to reach anyone at ~9pm, so, if you’re reading this, make sure you have your code ahead of time. The rooms are small and quaint. The only two complaints I had were that the bed was extremely uncomfortable, and that there is a shower in the room, but no toilet. The second point is mostly a mild inconvenience, but the bad part is that, because the flooring in the room is carpeted, it leaves a bit of a wet smell which goes away after a few hours but still leaves me feeling as if there may be a mold issue under the carpet. Despite these issues, I had a nice time and found it well worth the price. Diolch!
Stayed 2 nights in Sep 2024

10/10 Excellent

Furie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 3 nights in Jul 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely dirty

Room was extremely dirty. Bathroom too. There was garbage under the beds. Fex a used bandaid. The walls are paperthin. Terrible place. Stay away from this.
Stayed 2 nights in Aug 2024