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"Beautiful hotel. Lovely friendly staff. "

"A great stay to visit my hubby in hospital. Very welcoming and easy check in. Amazing room and just a great stay all round 10/10"

"Overall the hotel is very good"

"Close to the train station and centre, within 5 minute walk. Booked a room for the night for a concert at the Utilita Arena, it’s an old building so don’t expect the Ritz. Breakfast was lovely. Good price hotel in a fantastic location"

"Very convenient and temperature controlled rooms."

"From the excellent welcome by the reception staff to the bar, restaurant and room staff it was faultless. The breakfast was of good quality and hot. The only comment would be that the shower did not drain quickly enough and I have liked to have been able to cast films from my iPad to the tv."

"Booked an accessible room (I can stand and walk short distances). The room was “good enough” accessibility wise. No shower chair for the bathroom but at least the floor was cleaned daily… We accidentally triggered the emergency alarm and a staff member came to check we were okay, it was a false alarm but I was glad to know they do care. The breakfast on offer was okay, not much that was suitable for alternative diets (smoothies would’ve been nice), however that is pretty standard when I eat out anywhere. No where to easily refill a bottle with drinking water. The location is amazing, near Cardiff bay station, shops and restaurants at the bay and only 20 mins walk to Cardiff central. The staff were lovely, every interaction with them was kind and professional. "

"Convenient for my short stay. Would recommend and stay again myself."

"The hotel was absolutely amazing in all its area and the staff were very helpful and nothing was too much trouble. Thank you so much for making my stay so enjoyable, hopefully we’ll be back soon."