"Our stay at TRS in the Dominican Republic was made even more memorable thanks to our incredible butler, Noris. From the moment we arrived, she went above and beyond to ensure every detail of our vacation was taken care of.
Noris was always available whenever we needed assistance, whether it was making reservations, answering questions, arranging special requests, or simply checking in to make sure everything was perfect. She was professional, attentive, friendly, and genuinely cared about making our experience exceptional.
What stood out most was her positive attitude. No matter what we asked, she handled it with a smile and never made us feel like we were asking too much. Her dedication to outstanding customer service truly exceeded our expectations.
If you are staying at TRS, I highly recommend requesting Noris as your butler. She is an absolute asset to the resort and played a huge role in making our vacation relaxing, stress-free, and unforgettable.
Thank you, Noris, for everything you did for our family!
Cecilo,
We had the pleasure of being driven around the resort by Cecilio during our stay at TRS, and he provided outstanding service every single time. He was always prompt, friendly, and professional, making it easy and enjoyable to get around the property."
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