All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from CC - Guest Relations Manager on 15 May,2024
Hi gabriel! We're glad to hear that you enjoyed the convenient proximity of the beach to our hotel. Providing easy access to local attractions is one of our priorities, and we're delighted that you were able to take advantage of this during your stay. Thank you for leaving us a rating. I hope that we were able to provide you with a comfortable and pleasant stay. For any feedback or suggestions, please do not hesitate to reach out to us and let us know.
6/10 Okay
Regina
2 May,2024
Fire alarm went off and woke me at 5:30 am
Regina
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 15 May,2024
Hi Regina! We apologize for the disruption caused by the fire alarm at 5:30 am, and we understand the inconvenience this may have caused to your rest. Safety is our utmost priority, and while we strive to ensure minimal disturbances, occasional situations like this can occur. Our team will investigate the cause of the alarm to prevent such incidents from happening in the future. Thank you for your understanding, and we hope this isolated incident does not deter you from choosing to stay with us again in the future.
Overall, i liked everything inthe hotel
Very comfortable and clean
Only thing we dislike lt was the back door, makes a LOT noise every time the open it and close it..
Clara
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 15 May,2024
Hi Clara! We're delighted to hear that you enjoyed your overall experience at our hotel and found it comfortable and clean. Your satisfaction is our top priority, and we apologize for any inconvenience caused by the noise from the back door. Our team will address this issue promptly to minimize disturbances for our guests. Thank you for bringing this to our attention, and we appreciate your valuable feedback. We look forward to welcoming you back for another pleasant stay in the future.
2/10 Terrible
Rosemarie
1 May,2024
Rosemarie
Stayed 7 nights in Apr 2024
10/10 Excellent
Paulette
26 Apr,2024
Liked: Amenities
Staff is very nice and helpful
Paulette
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 7 May,2024
Hi Paulette,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
dogs cats and elephants , people complaining at the front desk of being charged on credit card unauthorised . slow to help . room furniture scratched from cat - ships , tv does not work - wow never again
william
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Very dirty rooms smelled bad like body odor. This hotel is in bad condition. I did not feel comfortable at all. Gnats flying around. Homeless people entered through the stairwell and were knocking on doors. Staff not friendly. Do not waste your money.
Kristina
Response from Nancy Y. on 2 May,2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
6/10 Okay
Luis
Travelled with family
22 Apr,2024
Liked: Cleanliness, staff & service, amenities
Disappointed pool was out of service. Room was spacious and liked big windows in room.
Luis
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 2 May,2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
4/10 Poor
Jorge
9 Apr,2024
Disliked: Property conditions & facilities
Jorge
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr,2024
Hi Jorge, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Response from Brand Experience Team on 18 Apr,2024
Hi Mark, Thank you for the perfect rating!Natalie #Team6
4/10 Poor
Denise
7 Apr,2024
Denise
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 15 May,2024
Hi Denise! We strive to provide a positive experience for all of our guests, and we apologize if we fell short during your visit. If there are specific aspects of your stay that you would like to bring to our attention, we would appreciate more details so that we can address them and make improvements where needed.
6/10 Okay
Candy
Travelled with family
7 Apr,2024
Liked: Amenities
We l8ke kitchen in remove.
Candy
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr,2024
Hi Candy, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
The receptionist was not very professional, They said they didn’t have the room I requested, so they gave me a different one and it was
dirty
Bernadette
Response from Brand Experience Team on 18 Apr,2024
Hi Bernadette, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
Never again, Coffee machine didn't work, terrible sheets, fitness center, was closed, no dinning at all, I felt unsafe,the back door was broke anyone off the street can just walk right end, Smelly hallways. Shower was great.
cheryl
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
I’m sorry but this property is extremely dirty . It’s a great location but I wished I would have spent just a little more for the cleanliness . It smelled like urine and a complete dump . It’s quite disgusting. I have never experienced this before and would save you the trouble .
Elisa
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Elisa,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
4/10 Poor
Ernesto
Travelled with family, Travelled with family and small children
It was a nice stay. Very convenient be aus we were going to Legoland. Place had a good vibe to it. I’m a little OCD about stains so it was mostly clean but it could use a good rig and furniture cleaning.
Sandra
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi Sandra,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
Door to room was hard to open, Room had dirty floors, smelled like weed and fried food. Furniture and curtains worn and full of holes.
Amy
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi Amy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
Needs updating more security and cleanliness by updating the rooms
Guadalupe
Response from Brand Experience Team on 26 Mar,2024
Hi Guadalupe,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
The hotel is Ok. It’s the details not being paid attention to. No towels, paper towels, shampoo no hairdryer . Furniture needs replacing. It’s a good location 5 minutes from the beach. Bed was ok.
Dianna
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Dianna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
10/10 Excellent
Christian
1 Mar,2024
Christian
Stayed 7 nights in Feb 2024
Response from CC - Guest Relations Manager on 15 May,2024
Hi Christian! Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.
For the price it was wonderful. Kitchenette and large refrigerator. Rooms are clean..Minor maintenance is needed but definitely will stay again
Mari
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 6 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
8/10 Good
Robin, Escondido
25 Feb,2024
Robin
Stayed 1 night in Feb 2024
Response from CC - Guest Relations Manager on 15 May,2024
Hi Robin! Thank you for leaving us a rating. Your satisfaction is a top priority of ours. Please help us by letting us know what did not go well during your stay, so we can improve on that certain area and make your next stay more pleasant and satisfactory.
Property is still under renovation, should not be a 3-star. carpet is filthy dirty, looks like a rundown ghetto. very disappointed.
Emily
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Maritza & from desk staff were so accommodating for our entire stay. We had to be out of our Apt for a Fumigation. They made us feel safe & @ home. Everyone was very friendly to our dog Bowie as well. We appreciated all the hospitality & friendly environment.
Amy
Response from Nancy Y. on 6 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
major plumbing leak repair shut the water off from 7:00 am to 11:00 am really bad timing, leak had been going on for days
john
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb,2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
The property is nice. The room is not clean. There were beer tops on the floor and a blood stain on the lamp shade. The windows do not shut properly. There was no running water in the morning that we woke up.
alicia
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb,2024
Hi AliciaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
Under construction with no water from 7 AM to 11. Signs posted all over the place at 12 still no water.
Loren
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb,2024
Hi Loren,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6
6/10 Okay
tao
15 Feb,2024
Disliked: Property conditions & facilities
tao
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 15 Mar,2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6
10/10 Excellent
Dora
Travelled with family
11 Feb,2024
Liked: Cleanliness, staff & service, room comfort
Dora
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 23 Feb,2024
Hi Dora,Thank you for the amazing rating!! Maz K.#Team6
10/10 Excellent
Otis
9 Feb,2024
Liked: Cleanliness
That they got lodged carrier
Otis
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb,2024
Hi Otis,Thank you for the perfect rating!! Maz K.#Team6
2/10 Terrible
Donald
Travelled with family, Travelled with family and small children, Business traveller
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
Nothing worked. Everything broken and dirty. Our room was nonsmoking but smelt like an ashtray. No, wash clothes, hand towels, proper sized bath towels, holes in walls, trash in shower drains…
Jen
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 13 Feb,2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
This place is a dump. My socks are filthy from walking around in the room. Tub was dirty, keys would not work, stinky smells in the elevator. I could go on but it would only gross you out.
Michael
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb,2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
The bed was broke. There were ants in the fridge. Gave us another room the bathroom sink leaked, toilet barely flushed and kitchen faucet was scewy. I have a bad back and this stay had me in a lot of pain.
Rhonda
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 13 Feb,2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
This was the worst experience ever while checking in. I already reserved the room and paid online, but when i got there there was only one person in front of me checking in and that took almost 20 minutes for the front desk ladies to get them there room. We were never greeted by the two front desk ladies. They both looked super drained out and had no customer service whatsoever. Once it was our time to check in, it took about 35 min for them to find a room because they didn't even know which rooms were reserved or not. They ended up giving us a room with two beds when it was supposed to be just one. The hallways were disgusting with trash and the smell of animal urine. Once we got to our room, there was trash under the bed, a bug crawling on the floor in the restroom, and ants crawling up the wall by the sink. There was no hand soap anywhere in the room. I will never be staying in this hotel again.
Verified traveller
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 28 Jan,2024
Hello Valued Customer, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.
Response from MP - Guest Relations Manager on 27 Jan,2024
Hello Kimberly, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
This place is garbage and smells like it too. Make sure you pull the bedding back to look at the disgusting beds before you decide to sleep here. There are ants everywhere and garbage everywhere. Promising on the outside, beyond terrible inside.
Verified traveller
Stayed 3 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan,2024
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
10/10 Excellent
Ellyse
20 Jan,2024
Ellyse
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan,2024
Hello Ellyse, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
2/10 Terrible
Patricia
15 Jan,2024
Patricia
Stayed 7 nights in Jan 2024
8/10 Good
Deborah
9 Jan,2024
I liked the spacious rooms, the staff was good for the most part,meaning some were helpful
Deborah
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan,2024
Hello Deborah, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
Response from MP - Guest Relations Manager on 21 Jan,2024
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
It was a peaceful trip to the Studio 6 hotel. All employees were very helpfull especially the pretty lady at the front desk in the morning. She was really helpful. I would recommend STUDIO 6 to all.
Joseph
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6