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Balcones de Alheli Hotel
3.5 star property

Comfortable hotel, walk to Clock Tower

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June 2024

Balcones de Alheli Hotel

Photo gallery for Balcones de Alheli Hotel

Porch
View from room
Minibar, in-room safe, blackout curtains, free WiFi
Restaurant
Reception

Overview of Balcones de Alheli Hotel

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower2 min walk
  • Popular LocationCartagena de Indias Convention Center6 min walk
  • Popular LocationWalls of Cartagena6 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)17 min drive
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Room options

View all photos for Family Room

Minibar, in-room safe, blackout curtains, free WiFi

Family Room

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, blackout curtains, free WiFi

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Minibar, in-room safe, blackout curtains, free WiFi

Double Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

Located in Cartagena, Balcones de Alheli Hotel is in the historical district. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Clock Tower - 2 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 6 min walk
  • Walls of Cartagena - 6 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • Restaurante Candé - 1 min walk
  • Amaretto - 1 min walk
  • Buena Vida - 1 min walk
  • San Valentín Restaurante - Bar - 1 min walk
  • La Pepiada - 1 min walk

About this property

Balcones de Alheli Hotel

Hotel located in Cartagena Walled City
Close to Clock Tower and Cartagena de Indias Convention Center, Balcones de Alheli Hotel provides free full breakfast, a rooftop terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and free newspapers
  • A 24-hour front desk, coffee/tea in reception and concierge services
Room features
All guest rooms at Balcones de Alheli Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LED TVs with cable channels

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (return)
  • Pet fee: COP 50000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Balcones de Alhelì
Balcones de Alhelì B&B
Balcones de Alhelì B&B Cartagena
Balcones de Alhelì Cartagena
Balcones de Alhelí Hotel
Balcones de Alheli Hotel Hotel
Balcones de Alheli Hotel Cartagena
Balcones de Alheli Hotel Hotel Cartagena

Frequently asked questions

Does Balcones de Alheli Hotel have a pool?

Yes, this property has an outdoor pool.

Is Balcones de Alheli Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night.

How much is parking at Balcones de Alheli Hotel?

Self-parking is free at this property.

What time is check-in at Balcones de Alheli Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Balcones de Alheli Hotel?

Checkout is at 1 PM.

Does Balcones de Alheli Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 50000 per vehicle applies.

Where is Balcones de Alheli Hotel located?

Located in Cartagena Walled City, this hotel is steps away from University of Cartagena and Clock Tower. Cartagena de Indias Convention Center and Walls of Cartagena are also within 15 minutes.

Balcones de Alheli Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 100 reviews" "
Rating 8 - Good. 41 out of 100 reviews" "
Rating 6 - Okay. 11 out of 100 reviews" "
Rating 4 - Poor. 11 out of 100 reviews" "
Rating 2 - Terrible. 5 out of 100 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

SteveUrq, Orlando, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall but hard to sleep with all the noise from the street below. Band noises till 330am
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .
Stayed 1 night in Feb 2020

10/10 Excellent

Osiris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, Modern, Tall Ceilings, & Confortable
I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Stayed 1 night in Feb 2020

8/10 Good

Cindi

Liked: Room comfort
Quaint place
Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Stayed 1 night in Jan 2020

6/10 Okay

Carolina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Comfortable but noisy
Too noisy, we couldn’t sleep!!
Stayed 2 nights in Nov 2019

6/10 Okay

Tatiana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cartagena Walled City Hotel
The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.
Stayed 1 night in Oct 2019

10/10 Excellent

Osiris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, location, clean rooms and friendly staff
The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Stayed 1 night in Jul 2019