Outdoor pool, pool loungers
Check availability

Reviews of Hotel Boutique La Artillería

3 out of 5
Hotel Boutique La Artillería
Calle Pacoa No. 10-101, Getsemani, Cartagena, Bolivar

Reviews

8.4

Very good

Rating 10 - Excellent. 228 out of 476 reviews" "
Rating 8 - Good. 163 out of 476 reviews" "
Rating 6 - Okay. 46 out of 476 reviews" "
Rating 4 - Poor. 19 out of 476 reviews" "
Rating 2 - Terrible. 20 out of 476 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great doesn't look like much during day but at night the streets around the hotel are filled with bars and restaurants. About a ten minute walk to the Clock Tower. Lots of dining options. Breakfast was lovely in the courtyard. There is no elevator. Our room was huge but the bathroom very small.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shabba

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Caution food
The room was great, but aluminum foil was found in our eggs during breakfast. If we had eaten that it would have caused serious problems and thus the poor review.
Stayed 1 night in Dec 2023

2/10 Terrible

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Andrew

Disliked: Staff & service
Hotel lies about rooms and over charges.
booked and paid more for a room with a balcony. Got in my room, no balcony. Complained and was told that no balconies existed in the hotel, only windows. Showed the reception a picture of a room with a balcony and he changed his story to "there are only 2 rooms with a balcony and they are occupied" I said but I paid for one, it is my room. He just repeated occupied and turned away. Basically ripped off for $25 extra a night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yoal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within the Ciudad Amurallada area and close to nice bars and restaurants, I will like to stay here in my next visit.
Stayed 3 nights in Nov 2023

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were pretty clean. However, I took the sheet off of the bed and found the mattress cover to have stains on it as well as the pillows under the cases. Those should be washed regularly as well. The staff were pretty good, although only one staff member that I ran into, during my 5 night stay, spoke English; which is fine (I can and did use Google translate as my Spanish is fairly basic), they just didn't seem to want to interact with me due to the language barrier. If you dont speak Spanish or speak minimal, have Google translate handy. The location cannot be beat as it is very walkable and there are many great restaurants in the area. I am travelling solo and never felt unsafe anywhere I walked in this area. Breakfast was included and was good each time; a second coffee would be fantastic! All in all, a really great little boutique hotel.
Stayed 5 nights in Oct 2023

2/10 Terrible

MARITZA

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay in this property, It is not a safe place.
Stayed 2 nights in Oct 2023

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet, affordable and very convenient. In lively Getsemani area but just off the main area so nice and quiet. Lovely staff, nice breakfast included. Good air conditioning, but room smelled a little damp. Rooftop pool is very small, but does the job of cooling you down!
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is good for the price.
Stayed 7 nights in Oct 2023
Response from ADMINISTRACION on 26 Oct,2023
mil gracias por su estadía y su comentario, estamos mejorando para ofrecerle una mejor experiencia gracias por todo feliz regreso

10/10 Excellent

Ceily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small and unique hotel. I would definitely go back.
Stayed 3 nights in Oct 2023
Response from ADMINISTRACION on 17 Oct,2023
Agradecemos infinitamente su estadía, y deseamos un feliz regreso a casa. estamos mejorando para una mejor estadía en su futuro

8/10 Good

Braelynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute place for a cheaper price!! It was a quick walk everywhere and there was food open late around here. Such a lovely staff and breakfast! They will help you with whatever you may need.
Stayed 4 nights in Oct 2023
Response from ADMINISTRACION on 17 Oct,2023
Agradecemos infinitamente su estadía, y deseamos un feliz regreso a casa. estamos mejorando para una mejor estadía en su futuro

6/10 Okay

Nazrul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in a nice location, service was good but the place may need some up keeping, the pool was dirty.
Stayed 4 nights in Sep 2023
Response from ADMINISTRACION on 17 Oct,2023
Agradecemos infinitamente su estadía, y deseamos un feliz regreso a casa. estamos mejorando para una mejor estadía en su futuro.

2/10 Terrible

Diana

Stayed 4 nights in Sep 2023
Response from ADMINISTRACION on 29 Sept,2023
agradecemos su estadia, lamentamos alguna inconformidad.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with no issues.
Stayed 3 nights in Sep 2023
Response from ADMINISTRACION on 29 Sept,2023
gracias por su estadía, siempre bienvenidos.

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
the worst hotel, they always gave us dirty and stained towels, the television never worked and the light was damaged all the time, the lady at the front desk is a liar, don't trust it, The only worthwhile people there are the kitchen staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kathleen, Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and not buffet. Made to order. Hotel was in a great location
Stayed 3 nights in Sep 2023
Response from ADMINISTRACION on 29 Sept,2023
gracias por su estadía, siempre bienvenidos.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights in this beautiful boutique hotel friendly staff breakfast included and A/C , very recommended!
Stayed 3 nights in Sep 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

10/10 Excellent

Vanessa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Beautiful property and rooms. Restrooms are a little small, but not bad at all! Right near a popular restaurant/shopping area. Very fun stay!
Stayed 3 nights in Sep 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

6/10 Okay

Emmanuel, Marietta

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

6/10 Okay

Lina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
El Hotel en general esta bien, pero las habitaciones se ven mejor en fotos. Nuestra habitación con balcon hacia la calle tenia un olor super fuerte a humedad, adicional a esto la llave del lavamanos estaba despegada como a punto de caerse. El hotel solo tiene una piscina funcionando lo cual nos decepcionó mucho. Loa chicos del transporte y del restaurante bien. Pero la chica de recepción no tenia la mejor actitud. Falto muchísima cordialidad. Creo q pudimos haber encontrado una opción mejor por el precio que pagamos.
Stayed 2 nights in Aug 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

8/10 Good

Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is close to the historic area.
Stayed 5 nights in Aug 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

6/10 Okay

Anees

Stayed 3 nights in Aug 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

8/10 Good

Beatriz

Stayed 1 night in Jul 2023
Response from ADMINISTRACION on 22 Sept,2023
gracias por su comentario. estamos para mejorar cada día. le deseamos un excelente retorno a casa.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value / might have water if raining
Good place for the price with good breakfast and clean rooms. It is a bit dated and spartan in the fit and finish department. Room was flooded when rain water seeped in but the staff quickly resolved it. Ac was strong and everything else was fine.
Stayed 4 nights in Jun 2023
Response from ADMINISTRACION on 25 Jul,2023
muchas gracias por su comentario, nuestro hotel su casa. le esperamos pronto.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Staff was very friendly and helpful
Stayed 5 nights in Jul 2023
Response from ADMINISTRACION on 25 Jul,2023
muchas gracias por su comentario, nuestro hotel su casa. le esperamos pronto.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall good hotel for the price
The hotel is in a quieter part of Getsemani which was nice. We didn’t have to hear all the late night noise. The staff was super friendly and breakfast was made to order. The room was pretty bare and not the most comfortable given how beautiful the interior of the hotel was but overall we enjoyed our stay.
Stayed 4 nights in Jun 2023
Response from ADMINISTRACION on 25 Jul,2023
muchas gracias por su comentario, nuestro hotel su casa. le esperamos pronto.

6/10 Okay

Yulissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from ADMINISTRACION on 25 Jul,2023
muchas gracias por su comentario, nuestro hotel su casa. le esperamos pronto.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Going back to the hotel
Stayed 4 nights in Jun 2023
Response from ADMINISTRACION on 25 Jul,2023
muchas gracias por su comentario, nuestro hotel su casa. le esperamos pronto.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only negative comment is they advertise a lounge on website that they dont have. They only have a cooler with beer and water, etc.
Stayed 3 nights in Jun 2023
Response from ADMINISTRACION on 21 Jun,2023
agradecemos su comentario, y su estadía estamos mejorando, para brindarle una excelente estadía .

4/10 Poor

Leigh

Travelled with family
Disliked: Staff & service
Rude receptionist on arrival, condescending and impolite. When additional face clothes requested two hours into stay, everything was an inconvenience for him. During stay, bathroom ceiling collapsed and fell in. Had to move rooms. Room cleanliness was marginal at best. Room service and housekeeping was slow to respond. 3/10 stars at best. Would I stay again? No. We’ve stayed at other boutique hotels in Cartagena and they were amazing. This one needs some work.
Stayed 3 nights in Jun 2023
Response from ADMINISTRACION on 21 Jun,2023
agradecemos su comentario, y su estadía estamos mejorando, para brindarle una excelente estadía .

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to the attractions
Stayed 5 nights in May 2023
Response from ADMINISTRACION on 12 May,2023
agradecidos con su estadía, con su comentario y puntuación. siempre serán muy bien atendidos. buen viaje.

10/10 Excellent

Renate

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from ADMINISTRACION on 12 May,2023
agradecidos con su estadía, con su comentario y puntuación. siempre serán muy bien atendidos. buen viaje.

10/10 Excellent

Raymond, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Right in the heart of the lively getsamani district, but far enough away from the main streets to not be too noisy. About a 10-15 minute walk to the walled city. Breakfast was very good. The rooftop pool was a great place to take a break from the middday heat.
Stayed 2 nights in May 2023
Response from thank on 7 May,2023
We are pleased that you were able to enjoy your stay at our hotel and it is a pleasure for us to have you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from ADMINISTRACION on 3 May,2023
muchas gracias por su estadía y puntuación.

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cartagena
It was in a great spot in Getsmani. Not far from Centro. The staff were accommodating. One of the few places on our 3 week stay that also spoke English in the hotel.
Stayed 2 nights in Mar 2023
Response from ADMINISTRACION on 3 Apr,2023
mil gracias por su comentario . le deseamos lo mejor.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Decent - nothing great but Ok for sure.
Great location but we got caught in a bait and switch - we upgraded the room which was postage stamp size to an "adequate" sized room - other than that and the increased costs the property was in line of others we stayed at for the price.
Stayed 3 nights in Feb 2023
Response from ADMINISTRACION on 16 Mar,2023
muchas gracias por su comentario . le deseamos siempre lo mejor .

8/10 Good

christopher anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property at its price point. It’s in a great and accessible location. I would use it again. However, be aware, no friends are allowed. I was attending a conference and tried hanging out with one of my colleagues using the hotel’s amenities and he was stopped from passing the lobby. That aspect was very intrusive I felt.
Stayed 2 nights in Mar 2023
Response from ADMINISTRACION on 9 Mar,2023
muchas gracias por su comentario, nos ayuda a mejor cada día.

10/10 Excellent

ANGY, medellin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó. Volveremos
Stayed 1 night in Feb 2023
Response from ADMINISTRACION on 3 Mar,2023
muchas gracias por su estadía en nuestro hotel este su casa. buen viaje y sea bienvenido siempre cuando desee regresar.

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located close to a park leading to the Cartagena walled city. Comfortable room. Good breakfast and very clean. Staff were very friendly.
Stayed 4 nights in Jan 2023
Response from ADMINISTRACION on 8 Feb,2023
muchas gracias por su comentario,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great. And worth the price
Stayed 1 night in Jan 2023
Response from ADMINISTRACION on 10 Jan,2023
cordial saludo, agradecemos su estadía, deseamos tengan un excelente viaje de regreso. nuestro hotel siempre estaré para ofrecer un excelente experiencia, mejorando poco a poco con nuestro servicios ofreciendo siempre una excelente atención

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene excelente ubicación, cerca del centro y de restaurantes.
Response from ADMINISTRACION on 10 Jan,2023
cordial saludo, agradecemos su estadía, deseamos tengan un excelente viaje de regreso. nuestro hotel siempre estaré para ofrecer un excelente experiencia, mejorando poco a poco con nuestro servicios ofreciendo siempre una excelente atención

6/10 Okay

Geraldine

Liked: Cleanliness, room comfort
Good location
The location of the hotel was freat. The room was big and the bathroom as well. Pretty clean and bed was comfortable. AC was working pretty well. The wifi didn't work at all or barely and the shower was cold. Took forever to have it a bit warm and still.. never hot. There is construction right in front of the hotel so kind of noisy from 7am to 9-10pm when i was there
Stayed 2 nights in Dec 2022
Response from ADMINISTRACION on 10 Jan,2023
cordial saludo, agradecemos su estadía, deseamos tengan un excelente viaje de regreso. nuestro hotel siempre estaré para ofrecer un excelente experiencia, mejorando poco a poco con nuestro servicios ofreciendo siempre una excelente atención

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little hotel with friendly and helpful staff, walking distance to everything in Old Town. Very reasonable prices, nice breakfast included
Response from ADMINISTRACION on 10 Jan,2023
agradecemos su comentario estamos mejorando para ofrecer un mejor y un excelente servicio.

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and nicely decorated. There are places to sit and chill on every floor, and the roof pool has a hydro-massage area (which, unfortunately the water jet is not very strong), and canapés where you can chill as well. The breakfast was simple but very good. All the personnel was very nice and attentive. Only downside, and it's nothing the hotel can control, is there's a noisy construction beside, but only during the day. At night is very quiet, although is near one of the busiest streets at the Getsemani quartier.
Response from ADMINISTRACION on 10 Jan,2023
agradecemos su comentario estamos mejorando para ofrecer un mejor y un excelente servicio.

6/10 Okay

Mona

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room has a window to breakfast area and every morning it was noisy from 6 am due to breakfast preparation by staff. Also the room was very humid and the shower was broken.
Response from ADMINISTRACION on 10 Jan,2023
agradecemos su comentario estamos mejorando para ofrecer un mejor y un excelente servicio.

6/10 Okay

BREYONA

Disliked: Amenities, property conditions & facilities
The staff was not attentive and barely cleaned the room . I had two rolls of toilet paper and had to constantly ask for towels. My room flooded. Overall hotel looked nothing like it did online.
Stayed 4 nights in Nov 2022
Response from ADMINISTRACION on 10 Jan,2023
agradecemos su comentario estamos mejorando para ofrecer un mejor y un excelente servicio.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in our air conditioning wasn’t working. Front desk promptly moved our room to an upgraded room. Room was clean and comfortable. The shower though was AMAZING!! Had great water pressure and hot water. I could have stayed in shower for hours. Breakfast was freshly made daily. Area was in great location, only issue is someone always trying to sell something. No fault of hotels, they were on every corner in city. I would definitely recommend.
Stayed 4 nights in Nov 2022
Response from ADMINISTRACION on 10 Jan,2023
agradecemos su comentario estamos mejorando para ofrecer un mejor y un excelente servicio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022