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Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Balcony

Guest reviews

4.7/5 Exceptional
407 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationWest Railay Beach1 min drive
Popular LocationAo Phai Plong Beach5 min drive
Popular LocationAo Nang Beach5 min drive
AirportKrabi (KBV-Krabi Intl.)63 min drive

Choose dates to view prices

  • Sainai Jacuzzi Cottage

    Room amenities

    • 49 sq m
    • Sleeps 3
    More detailsSainai Jacuzzi Cottage
  • Family Cottage

    Room amenities

    • 125 sq m
    • Sleeps 4
    More detailsFamily Cottage
  • The Garden Cottage (Deluxe King Cottage)

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsThe Garden Cottage (Deluxe King Cottage)
  • The Coconut Cottage (Deluxe King Cottage with Bathtub)

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsThe Coconut Cottage (Deluxe King Cottage with Bathtub)
  • The Hill Cottage

    Room amenities

    • 49 sq m
    • Sleeps 3
    More detailsThe Hill Cottage
  • Cliff View Jacuzzi

    Room amenities

    • 62 sq m
    • Mountain view
    • Sleeps 3
    More detailsCliff View Jacuzzi
  • Triplet Premier Cottage

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsTriplet Premier Cottage
  • Grand Pond View Cottage (Adults Only)

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 3
    More detailsGrand Pond View Cottage (Adults Only)
  • Tropical Family

    Room amenities

    • 125 sq m
    • Sleeps 4
    More detailsTropical Family
  • Semi Tropical Cottage

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsSemi Tropical Cottage

About this area

Krabi

Located in Krabi, Ban Sainai Resort is in a shopping district and on a lake. Shoppers can visit Walking Street, while everyone can enjoy the natural beauty of West Railay Beach and Ao Nang Beach. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Visit our Krabi travel guide
Map
Popular Location

What's nearby

  • West Railay Beach - 1 min drive
  • Ao Phai Plong Beach - 5 min drive
  • Ao Nang Beach - 5 min drive
  • Ao Nang Krabi Boxing Stadium - 8 min drive
  • East Railay Beach - 16 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 63 min drive

Restaurants

  • Where to eat
  • Pool Sala – Poolside café offering Thai cuisine. Serves lunch daily. Kids' menu available.
  • Sai Nai Restaurant – Restaurant offering Thai cuisine. Serves breakfast daily.

About this property

Ban Sainai Resort

4-star, family-friendly resort near Ao Nang Beach
A restaurant, an outdoor pool and a poolside bar are available at this resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Other amenities include a coffee shop/café, massage/treatment rooms and a children's pool. All 40 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and separate sitting areas are standard, as are LCD TVs with cable channels.
Ban Sainai Resort offers 40 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Krabi resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 6 AM to 10 PM
  • Airport shuttle on request
  • Free local area shuttle up to 1.6 kilometers
  • Return train station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: THB 800 for adults and THB 500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay
  • Thai

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Private porch

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 6 AM to 10 PM
Fees may apply; contact the property in advance to make arrangements
During the green season (May 1 - October 31), dinner will be served via room service.
This property does not allow children 11 and younger to stay in the Grand Lake View Cottage.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1000 per day.
Free cots (infant beds)

Payment types at the property

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: THB 800 for adults and THB 500 for children (approximately)
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair. Heating is not provided. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: This property does not allow pork products on site.

We should mention

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision
Guests under 12 years old are not allowed in the fitness facility

Frequently asked questions

Can I cancel my reservation for free at Ban Sainai Resort and receive a full refund?
Yes, Ban Sainai Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Ban Sainai Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 7 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ban Sainai Resort?
Self-parking is free at this property.
What time is check-in at Ban Sainai Resort?
Check-in is from 2:00 PM to 11:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 700 per vehicle, one-way, applies.
Where is Ban Sainai Resort located?
This family-friendly Krabi resort is located by the sea, within 2 mi (3 km) of Ao Nang Beach and Nopparat Thara Beach. West Railay Beach and East Railay Beach are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Ban Sainai Resort

4.7
Exceptional
5 - Excellent
317
4 - Good
75
3 - Okay
10
2 - Mediocre
3
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good stay.

Nice hotel, far enough from Ao Nang to feel like you are in an open space, yet less than 5 minutes by free shuttle to centre when you need it. Gardens are extensive and well kept and pool lovely with amazing backdrop to cliffs. Rooms nice and spacious but tired in places and could do with a revamp (including bathrooms). Breakfast interesting with a few local specialty dishe/drinks and reasonable choice. Staff friendly and genuinely seemed to want to please you and looked happy doing their jobs. Overall this is a nice hotel and whilst not the cheapest option or most high end it was definitely good value.

Stayed 4 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful place with amazing views of rock cliffs from rooms and pool. Nice staff, good breakfast buffet and easy a cess to town restaurants and long boats. We did a Private 4 island longboat tour through front desk, nice and good value! Only 2500 bots for 6 hours(75 us$). Aonong beach is not the best to hang out , but west railey and other islands we good. Hard to avoid crowds and find shade. Rooms were spacious and lovely. Its very good for aonong beach Krabi.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful environment, like being in a Botanic garden. Quiet and peaceful. Cottages are nicely furnishec, the Terrace is great. The pool is huge, you can really swim. Staff is extremely polite and helpful. You can get into the busy streets quickly, but you are still far enogh to relax, and enjoy nature.

    Stayed 9 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We love this place to stay, the staff are truly amazing, so friendly and nice. This is why we return and will choose to return. A totally peaceful resort to stay in.

    Stayed 7 nights in Jan 2020