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Ban Sainai Resort

Photo gallery for Ban Sainai Resort

Primary image
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Terrace/patio

Overview of Ban Sainai Resort

Ban Sainai Resort

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
550, Soi Aonang 11/1, Moo 2, Aonang Beach, Krabi, Krabi, 81180

Explore the area

  • Popular LocationTubkaek Beach31 min drive
  • Popular LocationWat Tham Sua37 min drive
  • AirportKrabi (KBV-Krabi Intl.)44 min drive
  • Popular LocationHad Yao Beach89 min drive

Choose dates to view prices

About this area

Krabi

Located in Krabi, Ban Sainai Resort is in a shopping district and on a lake. Shoppers can visit Walking Street, while everyone can enjoy the natural beauty of West Railay Beach and Phra Nang Beach. Looking to enjoy an event or a game while in town? See what's happening at Ao Nang Krabi Boxing Stadium or Chaloem Rattanakosin Sports Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our Krabi travel guideOpens in a new window
View more Resorts in KrabiOpens in a new window
Map

What's nearby

  • Pai Plong Bay - 6 min drive
  • Ao Phai Plong Beach - 6 min drive
  • Tubkaek Beach - 31 min drive
  • Wat Tham Sua - 37 min drive
  • Had Yao Beach - 89 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 44 min drive

Restaurants

  • Restaurants on site
  • Pool Sala
  • Sai Nai Restaurant

About this property

Ban Sainai Resort

4-star, family-friendly resort near Ao Nang Beach
An outdoor pool, a restaurant and a fitness centre are available at this resort. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a poolside bar, a coffee shop/cafe and massage/treatment rooms. All 40 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. In-room free WiFi and sitting areas are standard, as are LCD TVs with cable channels.
Ban Sainai Resort offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes day beds. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Krabi resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to 10 PM
  • Airport shuttle on request
  • Free local area shuttle up to 1.6 kilometers
  • Return train station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“10:30 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay
  • Thai

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Private porch

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

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Washer and dryer
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Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During the green season (May 1 - October 31), dinner will be served via room service.
This property does not allow children 11 and younger to stay in the Grand Lake View Cottage.
Additional fees of THB 500 apply to children 6-11 years old for breakfast when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from December 19 2021 to October 31 2022 (dates subject to change):
  • Spa/Beauty services
  • Supervised childcare

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1000.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair
This property accepts credit cards, debit cards and cash
Heating is not provided
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow or provide any pork products on the premises.

We should mention

Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Alcohol is not served or permitted at this property
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 12 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ban Sainai
Ban Sainai Krabi
Ban Sainai Resort
Ban Sainai Resort Krabi
Ban Sainai Resort Krabi/Ao Nang

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 327 out of 420 reviews
5 - Excellent 78%
Rating 4 - Good. 76 out of 420 reviews
4 - Good 18%
Rating 3 - Okay. 11 out of 420 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 420 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 420 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 5 nights in Apr 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff and services. From the moment of arrival, the stay, and the dinning experience. Paid for the breakfast of which there many things on the menu that they advertise you can order anything on the many as much as you like for breakfast. Nevertheless everything we ordered they said they currently not available. For example roti mataba or rice soup with fish. Most of the available food are already cook and display. What a disappointment and bad advertisement. The price for the buffet is of course in full even of all the items are not available. The bathroom in our room were NOT cleaned properly and the shower absolutely smells like urine. Of which we mentioned but no body did anything about it. In addition there were supposed to be a bus shuttle from the hotel two routes a day into the boat and restaurants area (busy area) but it is always late and extremely disorganized. One time we were waiting for over fifteen because the driver couldn't be found. If which affects our boat schedule that we have already reserved from the other company. Staff here are just don't care. Never really smile to us (probably because we did mention something about the restroom and the room wasn't being cleaned), but should it be that way?? We were just letting them know the truth. I'm pregnant and really can't stay the smells of the rest room. Is it too much to ask for...
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its about a 30 minute walking distance from the beach which is the equivalent of 100 baht by tuk tuk from the hotel to the beach and its away from the main streets. The quiet and calm was what we were looking for and we were very happy with that.
Stayed 14 nights in Jan 2022

3/5 Okay

Disliked: Property conditions & facilities
A little disappointing
This was supposed to be a 4* hotel which in Thailand normally means great hotel great staff and clean and tidy - out stay was certainly not. Covid has had an impact of course and staff numbers are reduced as expected but unfortunately that means that gardeners and general maintenance isnโ€™t upto spec. Maybe when things get back to some sort of normal and staff numbers are increased it will get back to its 4* status. Having said that our stay was ok, we enjoyed the quietness, 4 days was enough and we were happy to move on .
Stayed 4 nights in Jan 2022

5/5 Excellent

Liked: Property conditions & facilities, room comfort
One of the best resorts in Thailand
An absolutely stunning resort with the best staff I've yet to meet in Thailand. It's close enough to the main street so you can walk down to the beach, but secluded enough to give an illusion of solitude. It's both a beautiful complex and a very well-staffed one. My only caveat? The facilities close down too early, at around 7 in the evening. However, the town is so close that it didn't matter as much as we feared.
Stayed 2 nights in Jan 2022