Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
Guests rated this location 8.5/10 - Very good
Explore the area
La Santé Spa1 min drive
Berjaya Hills Botanical Garden5 min drive
Genting SkyWorlds Theme Park59 min drive
Subang (SZB-Sultan Abdul Aziz Shah)65 min drive
Room options
About this area
Bukit Tinggi
Located in Bukit Tinggi, The Chateau Spa & Wellness Resort is in the mountains. Lentang Forest Recretional Park and Genting Strawberry Leisure Farm reflect the area's natural beauty and area attractions include Berjaya Hills Botanical Garden and Happy Bee Farm & Insect World. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.
Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
Restaurants
Din Tai Fung - 60 min drive
Grandmama's Flavours Of Malaysia - 60 min drive
Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
Babajia - 60 min drive
Medan Selera - 60 min drive
About this property
The Chateau Spa & Wellness Resort
5-star luxury hotel in the mountains
Consider a stay at The Chateau Spa & Wellness Resort and take advantage of a return airport shuttle, a terrace and 2 cafes. Indulge in a body treatment, aromatherapy and reflexology at La Sante, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature a poolside location and brunch.
Aerobics classes and yoga classes are offered at the gym; The Chateau Spa & Wellness Resort also has a garden, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
Other perks include:
An outdoor pool with pool umbrellas
Free self-parking and valet parking
A free local area shuttle, limo/town car service and a local area shuttle
A gift shop, concierge services and luggage storage
Guest reviews give good marks for the convenient parking, helpful staff and location
Room features
All 130 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Bidets, shower/bath combinations and hairdryers
Flat-screen TVs with premium channels
Coffee/tea makers, ceiling fans and daily housekeeping
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Free local area shuttle
Limo/town car service
Food and drink
5 restaurants and 2 coffee shops
1 bar
24-hour room service
Restaurants on site
La Vie
La Assiette
Belle Vue
Le Rouge
Salon Cigar Lounge
Things to do
Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes
Family friendly
Free area shuttle
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
Pool umbrellas
Terrace
Spa
12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Mud bath
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Rollaway/extra beds are available for MYR 150.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: MYR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort
Frequently asked questions
Does The Chateau Spa & Wellness Resort have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at ?
As of 28 Mar,2023, prices found for a 1-night stay for 2 adults at on 30 Mar,2023 start from S$170.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Chateau Spa & Wellness Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Chateau Spa & Wellness Resort?
Self-parking and valet parking are free at this property.
What time is check-in at The Chateau Spa & Wellness Resort?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Chateau Spa & Wellness Resort?
Checkout is at noon.
Does The Chateau Spa & Wellness Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Chateau Spa & Wellness Resort located?
Situated in the mountains, this luxury hotel is 0.1 mi (0.1 km) from La Santé Spa and 2.7 mi (4.4 km) from Lentang Forest Recretional Park. Berjaya Hills Botanical Garden is 1.3 mi (2.2 km) away.
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The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Peng Chon
Stayed 1 night in Jul 2022
8/10 Good
SIOK PEIK
3 Jun,2022
SIOK PEIK
Stayed 1 night in May 2022
2/10 Terrible
CHEW PING LOKE
8 May,2022
CHEW PING LOKE
Stayed 3 nights in May 2022
6/10 Okay
Thioh
Travelled with family and small children
28 Mar,2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.
This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.