The Chateau Spa & Wellness Resort

Luxury hotel with 5 restaurants and full-service spa

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Where to?

Dates

December 2025

9

January 2026

Exterior - The Chateau Spa & Wellness Resort (Bukit Tinggi)

Couples treatment room(s), sauna, hot tub, steam room, body treatments - The Chateau Spa & Wellness Resort (Bukit Tinggi)

Indoor wedding - The Chateau Spa & Wellness Resort (Bukit Tinggi)

The Chateau Spa & Wellness Resort offers a luxurious mountain retreat with Swedish massages and five dining options. Kids enjoy a pool and game room, while adults relax at the outdoor pool with sun loungers. Free in-room WiFi and on-site car rentals add convenience.

Wonderful

Popular amenities

Pool
Bar
Room service
Housekeeping
Spa
24/7 front desk

Room options

Check availability for these dates

Tonight

Dec 9 - Dec 10

Tomorrow

Dec 10 - Dec 11

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Very good

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Premium bedding

Ceiling fan

Hairdryer

25 sq m
Resort view
Sleeps 2
1 King Bed OR 2 Twin Beds

Premier Room

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Premium bedding

Ceiling fan

Private bathroom

35 sq m
Hill view
Sleeps 3
1 King Bed OR 2 Twin Beds

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Ceiling fan

Separate bedroom

Premium bedding

60 sq m
1 bedroom
Hill view
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Ceiling fan

2 bedrooms

Premium bedding

135 sq m
2 bedrooms
Hill view
Sleeps 4
1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Ceiling fan

3 bedrooms

Premium bedding

155 sq m
3 bedrooms
Hill view
Sleeps 8
2 King Beds and 2 Twin Beds

Deluxe Twin Room

Sleeps 2

Deluxe King Room

Sleeps 2

Premier King Room

Sleeps 2

Premier Twin Room

Sleeps 2

Noble King Suite

Sleeps 2

Noble Twin Suite

Sleeps 2

Family Room

Sleeps 4

Family Suite, 2 Bedrooms

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout curtains

Ceiling fan

2 bedrooms

Premium bedding

84 sq m
2 bedrooms
Hill view
Sleeps 4
1 King Bed and 2 Twin Beds

Deluxe Room

Sleeps 2

Premier Room

Sleeps 2

Two Bedroom Suite Non smoking

Sleeps 4

Three Bedroom Suite Non Smoking

Sleeps 6

Noble Suite

Sleeps 2

Premier King Room

Sleeps 2

Deluxe King Room

Sleeps 2

Jacuzzi Suite

Sleeps 2

One Bedroom Suite

Sleeps 2

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About the area

Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

La Santé Spa - 5 min walk - 0.5 km
Berjaya Hills Botanical Garden - 4 min drive - 1.9 km
Genting SkyWorlds Theme Park - 42 min drive - 33.2 km
KLCC Park - 53 min drive - 52.4 km
Petronas Twin Towers - 54 min drive - 52.8 km

Getting around

Kuala Lumpur Gombak Station - 43 min drive
Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

‪Noodle Bar - ‬57 min drive
‪Pot Luck - ‬57 min drive
‪Starbucks - ‬10 min walk
‪Mushroom Farm Restaurant (香菇園海鮮飯店) - ‬58 min drive
‪Le Poulet Roti - ‬9 min walk

About this property

The Chateau Spa & Wellness Resort

Luxury family-friendly hotel in the mountains

You can look forward to a terrace, 2 coffee shops/cafes and a garden at The Chateau Spa & Wellness Resort. Indulge in reflexology, a facial and a body scrub at La Sante, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a poolside location. Pilates classes and yoga classes are offered at the gym; The Chateau Spa & Wellness Resort also has a playground, a hair salon and an arcade/games room. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.

Other perks include:

An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, express check-in and massage treatment rooms
Free newspapers, concierge services and tour/ticket information

Room features

All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.

More conveniences in all rooms include:

Free toiletries and hairdryers
Flat-screen TVs with premium channels
Coffee/tea makers, ceiling fans and daily housekeeping

Similar properties

Pool
Kids pool
Free WiFi
Restaurant

includes taxes & fees

15 Dec - 16 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Free area shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 coffee shops/cafes
5 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Belle Vue
La Assiette
La Vie
Le Rouge
Salon Cigar Lounge

Things to do

Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Gym
Outdoor pool
Piano
Pilates classes
Playground
Sauna
Steam room
Yoga classes

Family friendly

Arcade/game room
Children's pool
Children's toys
Free area shuttle
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Garden
In the mountains
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

2 buildings
7 floors
Banquet hall
Built in 2011
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Smart TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 9:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Parking height restrictions apply

Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Chateau Organic Spa

Chateau Spa Organic

Chateau Spa Organic Bukit Tinggi

Chateau Spa Organic Hotel

Chateau Spa Organic Hotel Bukit Tinggi

The Chateau Spa & Organic Wellness Hotel Bentong District

The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi

The Chateau Spa And Organic Wellness Resort

Chateau Spa Organic Wellness Resort Bukit Tinggi

Chateau Spa Organic Wellness Resort

Chateau Spa Organic Wellness Bukit Tinggi

Chateau Spa Organic Wellness

The Chateau Spa Organic

The Chateau Spa Organic Wellness Resort

Frequently asked questions

Does The Chateau Spa & Wellness Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM to 9:00 PM.

Is The Chateau Spa & Wellness Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chateau Spa & Wellness Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chateau Spa & Wellness Resort?

Checkout is at noon.

Does The Chateau Spa & Wellness Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Chateau Spa & Wellness Resort located?

This family-friendly Bukit Tinggi hotel is located in the mountains, within 2 mi (3 km) of La Santé Spa and Berjaya Hills Botanical Garden. Figs Malaysia Farm and Cascada de Ulu Tampik Janda Baik are also within 16 miles (25 km).

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The Chateau Spa & Wellness Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

S C

5 Dec, 2025

Liked: Cleanliness

The setting

Stayed 4 nights in Nov 2025

10/10 Excellent

Pete

25 Jul, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay, excellent service

We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay.

Stayed 2 nights in Jul 2025

10/10 Excellent

Koh

12 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime retreat and short distance getaway from KL

Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL.

Stayed 1 night in May 2025

10/10 Excellent

Carlos

16 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.

Stayed 1 night in Oct 2025

10/10 Excellent

sandi

15 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big

Stayed 2 nights in Dec 2024

10/10 Excellent

terence

7 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice to relax

Stayed 1 night in Jun 2023

10/10 Excellent

Kala

28 Aug, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Hope they continue maintaining the place

Stayed 1 night in Aug 2023

10/10 Excellent

Mohd azlin

25 Nov, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property,suggest to all

Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

23 Jul, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here is very polite and helpful. The surrounding is lack of activities and close too early.

Stayed 1 night in Jul 2022

8/10 Good

Muhammad Faiz

22 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.

Stayed 1 night in Dec 2024

6/10 Okay

Katsushi

5 May, 2023

Liked: Staff & service

Disliked: Cleanliness

No water is delivered in toilet, shower poolside.

Stayed 2 nights in Apr 2023

10/10 Excellent

Yong Ting Mark

16 Jun, 2024

Liked: Cleanliness, staff & service, amenities

This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.

Stayed 5 nights in Jun 2024

6/10 Okay

Mark

26 Nov, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.

Stayed 5 nights in Nov 2023

10/10 Excellent

A Brit in Asia

8 Dec, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An outstanding and unexpected find

We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way.

4/10 Poor

Kar Wein

25 Apr, 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.

Stayed 1 night in Apr 2023

10/10 Excellent

??

22 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

아름다운풍경 신선한공기 친절한 직원들

Stayed 14 nights in Jan 2025

10/10 Excellent

unchul

1 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴식 최고의 호텔

모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다.

Stayed 1 night in Dec 2024

4/10 Poor

Bernard

5 Jun, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

11 Apr, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort Hotel with great management!

The Chateau is such an exceptional resort with European style. Most importantly, if you'd like to escape from the noise and pollution, the Chateau is obviously your choice! I love the location of the Hotel which's at the top of Berjaya Hill - a place with trees and birds. You won't find any industrial or commercial amenities - and you'll relax as much as you can! But please be aware of the monkeys which might appear anywhere in the Hotel. They're friendly, I suppose. Meanwhile, the staff are very professional and respond to your enquiry as fast as they can. Mr. Nizram, the duty manager is very experienced who has spent more than 20 years in the industry, who will help you for anything. Also, we booked 2-bedrooms suite which's very cozy. I love the bed which's thick and comfortable for you to sleep, and the shower of the washroom has strong water power. The spa has not yet fully opened, so I only had massage there with my wife, which's quite nice. Finally, the restaurant serves great in-room dinning with steak, burgers and other Malaysian-style food. The breakfast would make you full. However, due to the location, you won't find any convenient store nearby and other restaurants. So, if you want to have dynamic nightlife, the Hotel won't be suitable for you. By the way, it's approachable to the Japanese village and French village which're nice-decorated and friendly to the tourists. I suggest you spend at least three to four days for enjoying the slow life!

Stayed 2 nights in Apr 2022

6/10 Okay

Thioh

28 Mar, 2022

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.

Stayed 1 night in Mar 2022

2/10 Terrible

KAI THONG

10 Jan, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.

Stayed 2 nights in Dec 2021

8/10 Good

NIN

6 Nov, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 1 night in Nov 2021

8/10 Good

Loy

25 Oct, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good SOP, clean

Nice, very clean to maintain SOP. Just that room abit small at this price level. But facilities still nice and less crowd

Stayed 1 night in Oct 2021

10/10 Excellent

farah

4 Jan, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and pleasing stay. Very clean

The stay at Chateau Spa is really nice. The welcome and check-in process was excellent. The service provided by the concierge, spa personnel and the gym facilities were good! Spa service was excellent, we enjoyed it and it is very professionally done and clean. Overall we were very happy - cleanliness is also good and the hotel facilities were in good condition. Only one area is lacking and needs lots of improvements - the food and beverage at the restaurant (only one is open for dinner) is not good. The food taste poorly and the portion is miserable. Buffet breakfast on second day was bad - had to ask for the bread, pancake, butter to be refilled - the tray was empty. As there is not much of venue for eating in Bukit Tinggi, it is important for chateau to provide good quality food.

Stayed 2 nights in Dec 2020