Check COVID-19 restrictions.

Colmar Tropicale

Photo gallery for Colmar Tropicale

Primary image
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Colmar Tropicale

Colmar Tropicale

4.0 star property

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

Explore the area

  • Popular LocationBerjaya Hills Botanical Garden15 min walk
  • Popular LocationLentang Forest Recretional Park27 min drive
  • Popular LocationGenting Highlands Theme Park55 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)69 min drive

Choose dates to view prices

About this area

Bukit Tinggi

Located in Bukit Tinggi, Colmar Tropicale is connected to the convention centre. Local points of interest include Genting Strawberry Leisure Farm, Genting Skyway, and Genting Highlands Premium Outlets. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and ziplining.

What's nearby

  • Berjaya Hills Botanical Garden - 15 min walk
  • Lentang Forest Recretional Park - 27 min drive
  • Arena of Stars - 54 min drive
  • SkyAvenue - 55 min drive
  • Genting Highlands Theme Park - 55 min drive

Getting around

  • Kuala Lumpur Gombak Station - 39 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 141 min drive

About this property

Colmar Tropicale

Mountain hotel connected to the convention centre in Bukit Tinggi with 6 restaurants
Along with 6 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/cafe.
Colmar Tropicale offers 235 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tatami Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 1 km

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: MYR 45 for adults and MYR 23 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • La Flamme
  • La Blason
  • La boulangerie
  • La cigogne
  • La Orient

Things to do

  • 18 holes of golf
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 45 for adults and MYR 23 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Colmar Tropicale
Colmar Tropicale Bukit Tinggi
Colmar Tropicale Hotel
Colmar Tropicale Hotel Bukit Tinggi
Tropicale Colmar
Colmar Tropicale, Berjaya Hills - Malaysia Hotel Bentung
Colmar Tropicale, Berjaya Hills Malaysia/Bukit Tinggi
Colmar Tropicale Hotel
Colmar Tropicale Bukit Tinggi
Colmar Tropicale Hotel Bukit Tinggi

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 183 out of 871 reviews
5 - Excellent 21%
Rating 4 - Good. 372 out of 871 reviews
4 - Good 43%
Rating 3 - Okay. 199 out of 871 reviews
3 - Okay 23%
Rating 2 - Poor. 85 out of 871 reviews
2 - Poor 10%
Rating 1 - Terrible. 32 out of 871 reviews
1 - Terrible 4%

3.6/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were excellent and very helpful. The weather was cool and the mountain air seemed fresh and healthy. If you like being with nature this place is highly recommended. We had the company of a family of monkeys inhabiting a tall tree whom we could see at eye level from our hotel room window on the 2nd floor. The room (1 b/r suite) was spacious and comfortable. Sufficient food options were available. Overall we had a very relaxing time.
Stayed 3 nights in May 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated - lack of restaurants - not value for money
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Suite @ French-themed Hill Resort
We stayed two nights in the one bedroom suite and we enjoyed ourselves. It is very spacious and everything is still functioning except the elevator that has been down a few times but luckily we were on the first floor. The staff were all very friendly and helpful. The continental breakfast buffet was also a big plus. Overall, it was a pleasant getaway for us to chill in the cold weather and soak in the unique architecture surrounded by amazing greenery. Grateful that it could withstand the pandemic and continue to be a great escape not too far from KL.
Stayed 2 nights in Jan 2022

5/5 Excellent

Stayed 1 night in Dec 2021

2/5 Poor

Travelled with group
Disliked: Cleanliness, property conditions & facilities
For a โ€œ4-star hotelโ€, this is terrible. The mattress is so hard and not comfortable. The panel behind the headboard where they put the bedside lamp is so dusty like it hasnโ€™t been cleaned for months. The bathroom is so stained and the tap knob is loose. It appears that the hotel has been so neglected over the years, or they actually want to keep the โ€˜old-world charmโ€™ (Iโ€™m being sarcastic here!). Itโ€™s a shame that the faรงade still looks great from the outside, but the inside looks like a really cheap lodging!
Stayed 1 night in Dec 2021