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Hotel Casa Baluarte

3.0 star property
Hotel with free breakfast, 8-minute walk to Clock Tower

Choose dates to view prices

Hotel Casa Baluarte offers a tranquil retreat in Cartagena's Walled City. Guests enjoy continental breakfast, soothing spa services, and a sunny terrace. The bar/deli provides snacks, and WiFi keeps everyone connected throughout their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

1 bedroom, bed sheets

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, bed sheets

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Plus)

1 bedroom, bed sheets

Superior Double Room (Plus)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Ensuite

1 bedroom, bed sheets

Deluxe Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Living room
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, bed sheets

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Frequently asked questions

Is Hotel Casa Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Baluarte?

Self-parking is free at this property.

What time is check-in at Hotel Casa Baluarte?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Casa Baluarte?

Checkout is at 11 AM.

Where is Hotel Casa Baluarte located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Ciudad Movil Cultural Center and Clock Tower. Centenary Park and Plaza de la Trinidad are also within 5 minutes.

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Reviews

Hotel Casa Baluarte Reviews

7.8

Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 33 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 10 out of 110 reviews

Reviews

10/10 Excellent

Alphonso James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 6 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Getsemaní, an incredible area in Cartagena. Everything was wonderful
Stayed 6 nights in Nov 2022

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible booked through Expedia app and property stated that they did not find a reservation with my name after showing them the email. Associate was not helpful nor tried to assist with getting a manager to look for reservation.
Stayed 1 night in Aug 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buenonsolo el detalle debla ducha con agua caliente
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
En general el hotel esta muy bien. El desayuno demorado y las sabanas no me.olian bien, pero el resto limpio
Stayed 3 nights in Aug 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y bien ubicado

Hotel muy bien ubicado, comodo y con buen servicio
Stayed 3 nights in Aug 2022

2/10 Terrible

Luis Angel

Disliked: Cleanliness, amenities, property conditions & facilities
No nos gustó, la habitación no es lo que prometen en las fotos, huele mucho a humedad.
Stayed 3 nights in Jul 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es único y se siente parte de Cartagena y lo que deberían de mejorar es que la bañera tenga agua caliente ya que sale super fría
Stayed 4 nights in Jul 2022

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
This property is located in a Central area and very walkable. The staff is great and friendly. The property is super clean and great for a Solo Traveler.There was no hot water for a good shower. So I took cold showers for 5 days. My toilet was clogged almost daily. The rooms are very very small.
Stayed 6 nights in Jun 2022

2/10 Terrible

Toriano Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money.
Stayed 1 night in May 2022

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay here, it was clean, I felt safe because there is always someone at the door. The hotel staff were all friendly and helpful when we asked for help. I loved that the location of this establishment was neither too close where it was noisy nor too far from all the fun in Cartagena.
Stayed 5 nights in Apr 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and helpful.
Stayed 3 nights in Apr 2022

4/10 Poor

John

Disliked: Staff & service

Be aware

I paid for dual occupancy and when my girlfriend showed up they charge me $100,000 pesos extra. I had occupancy for two and breakfast for two on my reservation, but they still demanded more. They were very unwilling to work it out with me an compromise. It also too over an hour to talk to them about this. Employees were moving through the hotel very early in the morning talking with regular level voice from 6:00am on, moving ladders, slamming doors, moving buckets, etc. the hotel is very tight quarters with a small hallway in between rooms. Staff shouldn’t be working in the room areas until at least after 8:00-8:30am
Stayed 1 night in Apr 2022

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Thinks is a lovely property filled with wonderful art. This staff spoke no English and could not even understand google translate. My Room was about closet size and had to work at getting my suitcase in. The biggest problem was they do not provide hot water. This was not a cheap property on your site! I moved to a great hotel nearby for less money and they have great customer service, very nice rooms, pool, great breakfast and hot water. I think Columbia is not a good place to use Expedia. It is 3-4x local pricing. How can you list hotel with no hot water?
Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was very small on the 1st floor. Very basic. I felt that it was very overpriced. I’m in Bogata now at the Hyatt Place where my bed would fill the whole room at hotel Casa Balaure. Plus Im paying less. I felt this was $45 range room. Maybe other floor rooms were bigger.
Stayed 1 night in Mar 2022

2/10 Terrible

Jacques

Pas de fenêtre endroit non sécuritaire Rue malsaine endroit à déconseillé On est pas content On a changé d’endroit après une journée On aimerait un remboursement de 3 nuits Merci
Stayed 3 nights in Mar 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2022

4/10 Poor

Martin

Disliked: Cleanliness, staff & service

Forfærdeligt ophold

Vi havde bestilt to værelser til ophold i en uges tid. Vi blev mødt af en receptionist der intet engelsk kunne overhovedet, hvilket var tilfældigt ved samtlige medarbejdere på stedet. Værelserne har absolut ingen lyd-isolering. Man kan høre alting. Forfærdelig oplevelse. Det ene værelse lå skråt overfor receptionen, her kunne man høre støj fra både gaden, receptionen, værelserne ved siden af og medarbejdernes færden. Helt igennem forfærdeligt. Der blev anmodet om at bytte værelse grundet generne. Men receptionisten (kvinde) gjorde intet for, at imødekomme ens ønske. Som dagene gik blev hun mere og mere ligeglad med en som gæst, og man blev mødt af en følelse af, at man var uvelkommen der. Det ene værelse var utroligt smalt, ingen plads til sine ting og havde ingen udluftning, så der var fugtigt konstant. Det andet værelse havde spindelvæv og myre på værelset, samt dårlig internetforbindelse hele ugen. Gældende for begge værelser var ligeledes, at der intet varmt vand var. Dårlig oplevelse at man dårligt kan gå i bad. Morgenmaden var som sådan okay. Ingen buffet men bestilling. Dog med begrænsning på, så er man sulten må man selv ud og købe mere. Rengøringspersonalet larmer uhæmmet fra kl 5 30 af, og gør intet for at give gæster en god oplevelse. Eneste positive ved hotellet er beliggenheden m.h.t. gåafstand til diverse ting, og tagterassen Overall er det, det dårligste ophold jeg har haft i 20 år. Anbefaler overhovedet ikke. Vælg et andet sted.
Stayed 8 nights in Feb 2022

10/10 Excellent

Isabel hidalgo Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

El hotel es muy lindo, tiene muy buena ubicación, está cerca a todo, el personal de recepción, de limpieza y de cocina fueron muy amables. Nuestra habitación siempre estuvo muy limpia y lo más importante!!! tiene aire acondicionado.
Stayed 3 nights in Mar 2022

6/10 Okay

María

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me gusto la ubicación y el desayuno era muy rico , el personal muy amable . Pero la habitación era terrible muy incómoda mínima ! Me costaba hasta caminar, no tenía agua caliente y encima tenían un solo secador de pelo para todo el hotel . Costaba dormir porque se escuchaba demasiado ruido
Stayed 5 nights in Mar 2022

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una casona

Me encantó el hotel, lamentablemente su ubicación no fue de mi agrado pero el hotel hermoso, instalaciones hermosas, desayunos exquisitos. Te puedes hacer masajes y la sra. Que los hace es excelente en su trabajo
Stayed 4 nights in Feb 2022

4/10 Poor

ettore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Non c'e acqua calda, phon, cassa di sicurezza. La mia camera era bella ma molto rumorosa
Stayed 4 nights in Feb 2022

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and very helpful. The breakfast was very good and complete. The hotel was nice and comfortable. The location is excellent!
Stayed 7 nights in Feb 2022

6/10 Okay

Juan, Astoria

Liked: Staff & service
Extremely small room, I asked for another room but there were not available. I asked for an iron, but it doesn’t have available. I asked for Splenda or another sweetener and same problem, they doesn’t have it.
Stayed 3 nights in Jan 2022