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Hotel Casa Relax

3.0 star property
A peaceful retreat just steps from Bocagrande Beach where travelers can relax poolside or enjoy a friendly game of billiards in Cartagena

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Hotel Casa Relax offers a quiet sanctuary in central Cartagena, near Bocagrande Beach. Guests enjoy continental breakfast, a library, and reliable in-room WiFi. Visitors consistently praise the attentive staff who enhance the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

In-room safe, blackout curtains, free WiFi

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout curtains, free WiFi

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, blackout curtains, free WiFi

Standard Quadruple Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed OR 1 Queen Bed
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About the area

Located near the beach, Hotel Casa Relax is in Cartagena Walled City, a neighbourhood in Cartagena. Las Bovedas and Plaza Bocagrande Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Port, Fortresses and Group of Monuments. Ciudad Movil Cultural Center and Fine Arts are also worth visiting. Visit our Cartagena travel guide
View more B&B in Cartagena
Map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    5 min walk - 0.4 km
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    8 min walk - 0.7 km
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    11 min walk - 0.9 km
  • Plaza de la Trinidad
    2 min walk - 0.2 km
  • Bolivar Square
    11 min walk - 1.0 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    17 min drive

Restaurants

  • Di Silvio Trattoria
    2 min walk
  • Salon Tropical
    2 min walk
  • El Beso
    2 min walk
  • Rebelion
    3 min walk
  • Casa Del Túnel
    1 min walk

About this property

Hotel Casa Relax

Bed & breakfast near Cartagena de Indias Convention Center
Located close to Clock Tower, Hotel Casa Relax provides free continental breakfast, a library and dry cleaning/laundry services. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Luggage storage, a 24-hour front desk and a front desk safe
  • A billiards/pool table and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Casa Relax include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 45218

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Relax Cartagena
Hotel Casa Relax
Casa Relax Cartagena
Casa Relax
Hotel Casa Relax Cartagena
Hotel Casa Relax Bed & breakfast
Hotel Casa Relax Bed & breakfast Cartagena

Frequently asked questions

Does Hotel Casa Relax have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 8 PM.

Is Hotel Casa Relax pet-friendly?

Yes, this property allows dogs (limit 1 total).

How much is parking at Hotel Casa Relax?

Hotel Casa Relax doesn't offer parking.

What time is check-in at Hotel Casa Relax?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Relax?

Checkout is at 11:00 AM.

Where is Hotel Casa Relax located?

Located in Cartagena Walled City, this bed & breakfast is within a 15-minute walk of Santisima Trinidad Church, Cartagena de Indias Convention Center and Clock Tower. Plaza de la Trinidad and Ciudad Movil Cultural Center are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Relax Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 231 reviews
Rating 8 - Good. 94 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

Reviews

Verified

2/10 Terrible

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
En gera
Stayed 6 nights in Sep 2025
Verified

4/10 Poor

Gisselle

Disliked: Cleanliness, amenities, property conditions & facilities
Estuve con mi esposo por una noche y si estás acostumbrado a espacios confortables, este lugar no es para ti. El personal es amable, pero su desempeño es deficiente debido a la poca higiene en las habitaciones, en la limpieza de piscina y demás áreas comunes.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene las 3 B

Super bonito en medio de Getsemani. Afuera del hotel hay ambiente y mucha gente caminando, rumbas, musica pero desde adentro no se escuchaba mucho. un buen lugar para relajar y visitar a Cartagena. Nos quedamos 3 dias y la pasamos caminando hasta el centro, muy serca.
Stayed 4 nights in May 2025
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau petit cachet ambiance familiale,
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Call me baby
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hospdeja, ubicación muy céntrica
Stayed 1 night in Mar 2025
Verified

8/10 Good

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but friendly staff and nice amenities.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Cynthia

Disliked: Amenities
Our stay here was just okay. The night staff was not as friendly as the morning/ day staff. I was rudely questioned when I requested more towels. Also the towels were clean but had many stains.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familial, pas neuf neuf mais propre et personnel très agréable.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities

Getsemaní ❤️❤️

Hotel con buena ubicación, personal amable, hotel bien cuidado, bonito. La habitación que nos tocó amplia, Pero entra mucho ruido del hotel, el ruido de la calle es tolerable. Nos volveríamos a hospedar, Pero pediría otra habitación.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Saleema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored this place. I stayed in 4 similar hotels across Southeast Asia, and this topped every single one. The location is perfect. The workers are so so so kind and make the best homey breakfast. The room and bathroom is clean. There is always an employee at the desk, no matter the time. It has a pool and hammock and is very beautiful (I do love red). The only minor issue is that there were a bit small bugs, but I didn’t notice before my siblings told me. Highly highly recommend!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

caroline

Liked: Amenities, property conditions & facilities
Lovely place. Lovely staff. Great pool.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, amenities
Helpful staff, clean rooms, nice pool. Right in the center of things
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

OLIVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent emplacement à un tarif abordable

Excellent emplacement en plein centre de cartagene en retrait de la foule pour plus de calme. Très bon lits et confort avec une vrai piscine agréable pour la fin d après midi. Check out tardif avec supplément ce qui est très appréciable. J ai été dans 3 hôtels à cartagene c est le meilleur emplacement et à un tarif très correct
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Nadia

Liked: Cleanliness, staff & service

Good location with nice pool

Casa Relax has good location with walking distance to everything you need in town. The breakfast is simpel consisting of two eggs, white bread with jam and some fruits, you can also choose crepes. It is clean but old interior. The staff was friendly and helped us with booking taxi to and back to the airport. The place has also a nice pool and hammocks in the common area. It’s however very noisy in the evening from the street and in the morning when everyone eats breakfast, at least for us that got a room just outside the eating area. I would anyhow recommend the hotel for a couple of nights in Cartagena if traveling on a budget.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities
Calm, tidy, helpful staff
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Cruz

Liked: Cleanliness, staff & service, room comfort

Muy bien

En general la estancia fue buena y cumplió con lo prometido. Se puede descansar correctamente en el hotel, camas cómodas. El personal muy amable. El hotel no es para nada lujoso pero cumple con el objetivo de descansar. El baño se ve un poco deteriorado, a lo mejor podrían invertir en la remodelación de este, cuarto de buen tamaño. Desayuno práctico y rápido; huevo o crepes, café y fruta. Recomiendo si no eres alguien que me importen mucho los lujos. La alberca es un gran plus que te permite pasar una tarde agradable
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Luisanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas una posada tranquila, acogedora, buen trato este es tu lugar
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vida nocturna en Getzemani

La ubicación del hotel es perfecta, puedes ir caminando a todos lados. Solo le cambiaría las gradas. El personal es muy amable y servicial.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jerinson

Liked: Cleanliness, amenities, property conditions & facilities
Utilizar la piscina más de las 8 pm está prohibido
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Gabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been wonderful. The property location is walkable to many places so you do not need transportation. The breakfast is included and the ladies that every day have been preparing those delicious meals have made our time more enjoyable. I recommend you to try the pineapple marmalade that is fresh and homemade by the staff. The only thing is that it needs more places to hang up towels (especially if you have booked a room for 3 people or more). Overall, this place is comfortable to stay as we felt safe, it has easily access to many interesting areas nearby, lively area, the staff is wonderful all of them!
Stayed 3 nights in May 2024
Verified

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities

perfect place in cartagena

Very good hotel, very simple and at a very good price. All the rooms overlook the indoor pool where you can relax. Cartagena is a very festive city, with music everywhere, but from the hotel, you could find peace. Breakfast is taken around a large table, which will allow you to make acquaintances. In terms of location, you are 100 meters from Trinidad Square, so you can do a lot of things on foot.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location. Thank you for the great hospitality.
Stayed 4 nights in Apr 2024