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Hotel Castel Cartagena by HMC
3.5 star property

Comfortable hotel near Clock Tower

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Hotel Castel Cartagena by HMC

Photo gallery for Hotel Castel Cartagena by HMC

Balcony
Property grounds
In-room safe, desk, soundproofing, iron/ironing board
Restaurant
Lobby sitting area

Overview of Hotel Castel Cartagena by HMC

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001
  • Popular LocationRestaurante Verona3 min walk
  • Popular LocationEl Pique mexicano3 min walk
  • Popular LocationPort of Cartagena3 min drive
  • Popular LocationSan Felipe de Barajas Castle3 min drive
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Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
7CN-3 CASA EN EL CENTRO HISTORICO
Spa
Pet-friendly
Free WiFi
Air conditioning
7CN-3 CASA EN EL CENTRO HISTORICO

About the area

Cartagena

Hotel Castel Cartagena by HMC is located in Manga, a neighbourhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • San Felipe de Barajas Castle - 3 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • Clock Tower - 4 min drive
  • Walls of Cartagena - 4 min drive
  • Bocagrande Beach - 14 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • Cosechas Manga - 8 min walk
  • El Trebol - 6 min walk
  • Brasa Loca - 3 min walk
  • Eureka Coffee House - 4 min walk
  • Dian Cartagena - 7 min walk

About this property

Hotel Castel Cartagena by HMC

Hotel located in Manga
Near Cartagena de Indias Convention Center, Hotel Castel Cartagena by HMC provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at casa castel by hmc, the on-site restaurant. In addition to 1 hot tub and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Tour/ticket information, concierge services and luggage storage
Room features
All guest rooms at Hotel Castel Cartagena by HMC include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 5 PM on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: COP 30,000 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • casa castel by hmc

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 8 April and 9 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately COP 30000 per person
  • Airport shuttle fee: COP 60000 per person (return)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 60000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Castel Cartagena By Hmc
Hotel Castel Cartagena by HMC Hotel
Hotel Castel Cartagena by HMC Cartagena
Hotel Castel Cartagena by HMC Hotel Cartagena

Frequently asked questions

Does Hotel Castel Cartagena by HMC have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Castel Cartagena by HMC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castel Cartagena by HMC?

Self-parking is free at this property.

What time is check-in at Hotel Castel Cartagena by HMC?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Castel Cartagena by HMC?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Castel Cartagena by HMC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM-5 PM on request. A fee of COP 60000 per person applies.

Where is Hotel Castel Cartagena by HMC located?

Located in Manga, this hotel is within 1 mi (2 km) of Santa Cruz Marina and Cartagena de Indias Convention Center. Bocagrande Beach is 2.1 mi (3.4 km) away.

Hotel Castel Cartagena by HMC Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 99 reviews" "
Rating 8 - Good. 27 out of 99 reviews" "
Rating 6 - Okay. 10 out of 99 reviews" "
Rating 4 - Poor. 6 out of 99 reviews" "
Rating 2 - Terrible. 8 out of 99 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Arlyn, Colombia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love the service, the room was nice and clean. Wife not so good. But is ok.
Stayed 1 night in Jan 2021

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Castel Manga Cartagena Colombia
Super clean hotel very nice employees well situated in the safer Manga area
Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
Stayed 4 nights in Feb 2020

8/10 Good

raymond, sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their homemade breakfast and big room and big bed
Stayed 2 nights in Nov 2019

6/10 Okay

Harold

Stayed 1 night in Aug 2019

8/10 Good

David, New Jersey

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
Stayed 2 nights in May 2019

6/10 Okay

NG

Travelled with partner
I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
Stayed 1 night in Apr 2019

8/10 Good

Liam, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with a very poor breakfast
Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.
Stayed 3 nights in Mar 2019