expedia

Overview of Santa Catalina Hotel

Photo gallery

Guest reviews

4.7/5 Exceptional
174 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationPuerta del Reloj1 min walk
Popular LocationCartagena Cathedral2 min walk
Popular LocationClock Tower3 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)16 min drive

Choose dates to view prices

  • Superior Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More details
  • Superior Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    More details
  • Classic Room, 1 King Bed, Non Smoking

    Room amenities

    • 22 sq m
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 2
    More details

About this area

Cartagena

Located by the ocean, Santa Catalina Hotel is in Cartagena Walled City neighbourhood and is connected to the convention centre. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Puerta del Reloj - 1 min walk
  • Cartagena Cathedral - 2 min walk
  • Clock Tower - 3 min walk
  • San Pedro Claver Church and Convent - 3 min walk
  • University of Cartagena - 3 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 16 min drive

About this property

Santa Catalina Hotel

Hotel connected to the convention centre in Cartagena Walled City with restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a poolside bar. WiFi in public areas is free. Other amenities include a rooftop terrace, spa services and 24-hour room service. All 40 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free local calls.
Santa Catalina Hotel offers 40 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: COP 50000 for adults and COP 50000 for children
1 restaurant
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Spa services

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Massage - deep-tissue

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Eco-friendly toiletries
Hairdryer
Shower
Towels

Entertainment

42-inch LCD TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

More

Desk
Free local calls
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: COP 50000 for adults and COP 50000 for children (approximately)
  • Airport shuttle fee: COP 45000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available through room service.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Santa Catalina Hotel and receive a full refund?
Yes, Santa Catalina Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Santa Catalina Hotel?
As of 5 Jun,2020, prices found for a 1-night stay for 2 adults at Santa Catalina Hotel on 14 Jun,2020 start from SG$176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Santa Catalina Hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Santa Catalina Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Santa Catalina Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 45000 per vehicle, one-way, applies.
Where is this property located?
Located in Cartagena Walled City, this hotel is steps away from Casa del Marques de Premio Real and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

Guest reviews

4.7
Exceptional
5 - Excellent
131
4 - Good
32
3 - Okay
9
2 - Mediocre
0
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.8
Property condition

3/5

  • Liked: Staff & service

Staff was awesome! However, there was no hot water in the shower, no matter how long we let it run with it turned up all the way. The sink had hot water, but the shower wouldn’t get hot. The floors were also very wonky and some spots on the hard wood sunk when walking on them. Overall decent for the price, but had some glaring flaws.

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Well located, very confortable and clean room, a little pricey on food and drinks, but overall I recommend it

Stayed 4 nights in Mar 2020

3/5

  • Liked: Amenities, property conditions & facilities

Very Noise. The shower tile has to be cleaned has mold between the tiles

Stayed 4 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Awesome property and very professional and caring staff. Kiara, the manager, was extremely kind and responsive to our needs, we’re very grateful. Overall, great experience, we had a great time.

    Stayed 4 nights in Mar 2020