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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
497 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationHouse of Gabriel Garcia Marquez1 min walk
Popular LocationFine Arts1 min walk
Popular LocationSanto Toribio Church3 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)9 min drive

Choose dates to view prices

  • Deluxe Room (Butler Service)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room (Butler Service)
  • Superior Room, Balcony, Pool View

    4.8/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsSuperior Room, Balcony, Pool View
  • Superior Room, Balcony, Pool View

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsSuperior Room, Balcony, Pool View
  • Classic Room, View (Interior view)

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsClassic Room, View (Interior view)
  • Suite (Duplex, Colonial Area, Butler Service)

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Duplex, Colonial Area, Butler Service)
  • Suite, Terrace, Sea View (Amaral Suite)

    Room amenities

    • 216 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, Terrace, Sea View (Amaral Suite)
  • Suite, Terrace (Grau Suite)

    Room amenities

    • 73 sq m
    • Sleeps 3
    More detailsSuite, Terrace (Grau Suite)
  • Junior Suite

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsJunior Suite
  • Suite, Sea View (Legend Suite)

    Room amenities

    • 73 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, Sea View (Legend Suite)
  • Suite, Terrace (Spa Suite)

    Room amenities

    • 73 sq m
    • Sleeps 3
    More detailsSuite, Terrace (Spa Suite)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighbourhood, Sofitel Legend Santa Clara Cartagena is in the city centre and near the airport. Puerta del Reloj and San Pedro Claver Church and Convent are notable landmarks, and if an activity is on the agenda, visit Port of Cartagena. Travelling with kids? Consider Cartagena Fishing Club, or check out an event or a game at Jaime Moron Stadium. With scuba diving, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • House of Gabriel Garcia Marquez - 1 min walk
  • Fine Arts - 1 min walk
  • Santo Toribio Church - 3 min walk
  • Las Bovedas - 3 min walk
  • University of Cartagena - 5 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 9 min drive

Restaurants

  • Where to eat
  • El Claustro – Serves breakfast, lunch and dinner.
  • 1621 Restaurant – Serves lunch and dinner.

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly Cartagena resort in Cartagena Walled City, near San Pedro
2 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 123 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and iPod docking stations are standard, as are flat-screen TVs with digital channels.
Sofitel Legend Santa Clara Cartagena offers 123 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 24 per person
2 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Outdoor pool
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference space (3531 square feet)

Outdoors

Garden
Pool umbrellas
Terrace

Spa

Aromatherapy
Body treatments
Facials
Hydrotherapy
Massages
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Down comforter
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

TV/satellite channels
Flat-screen TV
iPod dock

Food and drink

Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers

Policies

Check-in

Check-in between 3 PM and 3 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 200.0 per night.

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Sofitel Legend Santa Clara Cartagena and receive a full refund?
Yes, Sofitel Legend Santa Clara Cartagena offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Legend Santa Clara Cartagena cancellation policy on our site for more details about any exclusions or requirements.
Does Sofitel Legend Santa Clara Cartagena have a pool?
Yes, this property has an outdoor pool.
Is Sofitel Legend Santa Clara Cartagena pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Legend Santa Clara Cartagena?
Self-parking and valet parking are free at this property.
What time is check-in at Sofitel Legend Santa Clara Cartagena?
Check-in is from 3 PM to 3 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 26 per vehicle applies.
Where is Sofitel Legend Santa Clara Cartagena located?
This family-friendly Cartagena resort is located near the airport, within a 10-minute walk of San Pedro and Puerta del Reloj. Clock Tower and San Pedro Claver Church and Convent are also within 15 minutes.

Guest reviews

Overall score and ratings for Sofitel Legend Santa Clara Cartagena

4.7
Exceptional
5 - Excellent
392
4 - Good
73
3 - Okay
22
2 - Mediocre
8
1 - Poor
2
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property grounds. Staff is exceptionally nice. Nice touches to detail. For the price that you pay you would think they would heat the pool and have longer hours for the use for the hot tub. Centrally located.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service
Not worth the hype or the 5*!

The hotel is nice and the building charming. The location is ok, although a bit far from the central areas i the walled city. It definitely does not deserve 5 stars. The walls are paper thin - you can hear the horse carriages in the street despite the door and hallway and wall, as well as conversations in neighboring rooms and the hallway! It is clean but some of the furniture and paint is getting old and shows sign of wear and tear - that's fine in most cases, not in a 5* hotel. I've stayed at other Sofitel hotels before and had a much better experience than here. I stayed at another hotel in the walled city during the same trip - it was cheaper and only had 4* but I definitely got more value in the other venue!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The location is perfect and the hotel is beautiful with a lot of history.

Stayed 5 nights in Mar 2020