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Reviews of Aparthotel Adagio Premium Casablanca City Center

4 out of 5
Aparthotel Adagio Premium Casablanca City Center
279 Boulevard Bir Anzarane, Casablanca, Casablanca

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 82 reviews" "
Rating 8 - Good. 26 out of 82 reviews" "
Rating 6 - Okay. 8 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Abdullatif

Stayed 1 night in Apr 2024

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband really loved our stay here, the hotel was very beautiful, food was really good and the over all hotel was very clean.. good location to walk around as well The receptionist Mohammed was very helpful Only down side was the pool was closed But other than that, it was a very good stay I would highly recommend
Stayed 3 nights in Mar 2024
Response from . on 29 Mar,2024
Dear Mrs. Gale,First of all I would like to thank you so much for sharing such a nice review with all on Expedia.com, Thank you as well for choosing Adagio Casablanca City Center.We are thrilled to hear you had such a wonderful experience at our residence and that you enjoyed all its facilities, our staff's service, and the quality of your room. I will make sure that all our team read this beautiful comment.We hope to have the opportunity to welcome you for another relaxing visit in the near future.Best Regards,

10/10 Excellent

Othmane

Travelled with partner
Liked: Cleanliness, amenities
Awesome staff, Khadija at the front desk was helpful, knowledgeable and friendly
Stayed 2 nights in Jan 2024
Response from . on 15 Mar,2024
Dear Guest,First of all I would like to thank you so much for sharing such a nice review with all on Expedia.com. Thank you as well for choosing Adagio Casablanca City Center.We are thrilled to hear you had such a wonderful experience at our residence and that you enjoyed all its facilities, our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment.We hope to have the opportunity to welcome you for another relaxing visit in the near future.Best Regards,

10/10 Excellent

Majed

Liked: Cleanliness, room comfort
It was a great stay in all aspects, I thank all staff for their kindness and help specially Mr.Khalid. Front office staff were also professional and friendly I recommend staying in this hotel very much.
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Room comfort
Comfortable
Stayed here for 2 nights. Room was clean, spacious and modern. Location was ok, was a bit of a walk to the city centre or towards the mosque. A few different options in the area for dining. Staff were very welcoming.
Stayed 2 nights in May 2023

4/10 Poor

Oliver

Stayed 4 nights in Mar 2023

6/10 Okay

Houda

Stayed 3 nights in Jan 2023

10/10 Excellent

Haneesh

Stayed 1 night in Jan 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean & modern. Friendly staff
Stayed 1 night in Oct 2022

10/10 Excellent

Sharilyn

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay for an amazing price
Great stay! Friendly and professional staff throughout the hotel.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The emplacement is good very good, close to parks and shopping centres. The room is a little small but you have an equipped kitchen if your interested in preparing your food. The towels are clean but a little old. The breakfast is ok
Stayed 1 night in Sep 2022

8/10 Good

Harut

Travelled with family
Liked: Cleanliness, room comfort
Good value in Casablanca
Location was excellent close to many restaurants and shopping. The apartment was a good size with ample space for a family of four. The unit definitely needed some TLC with a fresh coat of paint as there were many marks on the walls but the it was clean otherwise.
Stayed 1 night in Aug 2022

8/10 Good

Hailey

Travelled with family
The gentlemen who checked us in was very kind and pleasant. The lobby was very appealing and pretty. The rooftop restaurant was nice except that there was a language barrier with me and the waiter. He got a few of my food and drink items incorrect. The floor was quite dirty in the hallways. It needed a good vacuum clean. Room was decent except that our television was not working and the technician did not come to fix it. Decent property, just needed some improvements.
Stayed 1 night in Aug 2022

8/10 Good

Suzanne

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place. Super nice staff. Carpet in one room of apartment could have used a wash, sofa bed was sagging. But overall very nice.
Stayed 1 night in Jul 2022

6/10 Okay

Abdellahi

Stayed 3 nights in Jun 2022

8/10 Good

cyr

Travelled with family
Liked: Cleanliness
Food overpriced.. 4 dollars for a coffee. Otherwise staff pleasant and helpful.
Stayed 2 nights in May 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2022

6/10 Okay

Hidaya

Stayed 4 nights in Aug 2021

10/10 Excellent

Omar

Stayed 1 night in Jul 2021

10/10 Excellent

linda

Liked: Cleanliness, room comfort
I stayed one night in transit from the north on the way to catch my flight in Casablanca. Good covid measures. My room was sparkling clean and bright with a great bathtub. The rooftop terrace was really fun with a pool and juice bar. Breakfast was lovely. Khalid was great! So was reception, who helped me to follow up so I could get my negative covid test in order to fly. Great spot. Totally recommend!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. I had a pleasant stay
Stayed 8 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
it has a nice restaurant on the roof.
Stayed 9 nights in May 2021

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2021
Response from Keltoum on 30 Apr,2021
Cher Mr Mohammed, Merci d’avoir pris le temps de partager votre expérience à Adagio Casablanca City Center. Votre satisfaction est notre plus belle récompense, nous sommes très heureux de savoir que vous avez reçu une prestation de qualité. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Sincèrement, Keltoum Chef de réception

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021
Response from Keltoum on 30 Apr,2021
Cher Client, Merci d’avoir pris le temps de partager votre expérience à Adagio Casablanca City Center. Votre satisfaction est notre plus belle récompense, nous sommes très heureux de savoir que vous avez reçu une prestation de qualité. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Sincèrement, Chef de réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020
Response from Keltoum on 8 Sept,2020
Cher client, Nous vous remercions d'avoir donné cette bonne note. Nous sommes très ravis de savoir que vous avez apprécié votre séjour dans notre Résidence Adagio Casablanca City Center. Nous espérons vous recevoir très bientôt. Cordialement,

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Keltoum on 8 Sept,2020
Cher client, Nous vous remercions d'avoir donné cette bonne note. Nous sommes très ravis de savoir que vous avez apprécié votre séjour dans notre Résidence Adagio Casablanca City Center. Nous espérons vous recevoir très bientôt. Cordialement,

10/10 Excellent

KARIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khadija is an amazing employee
Employee Khadija was super helpful and courteous in assisting me with a big mess. I really loved the fact that each room had Heat and/or air conditioning.The rooms were very clean.Only thing disappointing was the fact there was NO FREE Breakfast. I would definitely recommend staying here again!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, and all dressed with on site gym (indoor and outdoor), doorman, and nice breakfast. The rooms are spacious, stylish, and ergonomic. Good bath products are a great plus. The hotel is about 40 min walk from the center of town, but in a nice area. We walked with no issues, it was quite pleasant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff here is very polite and knowledgeable . The hotel is easy access to everything. Everything was super clean. Definitely recommend the place if you're staying in Casablanca.
Stayed 4 nights in Nov 2019
Response from Front Office Manager on 29 Nov,2019
Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

2/10 Terrible

Verified traveller

Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property wasn’t ready for customer. Swimming pool not operating, gym is not clean,we had several electrical outages in two nights stay , the excuse was always that it was a new facility. We wanted to watch a soccer game and the hotel didn’t have the channel, we had to go to a cafe to watch. No don’t disturb sign available, the house keeper opened the door without knocking. Worse experience ever, this can’t be Accor hotel !!
Stayed 2 nights in Jun 2019
Response from The management on 6 Jul,2019
Dear Guest Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

6/10 Okay

Benoit

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, good. However, bathroom was in a very poor state. Better to verify before.
Stayed 1 night in May 2024

10/10 Excellent

OLE JOHNNY

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Abdelmourhit

Liked: Cleanliness
Séjour décevant
À l’arrivée personnel très accueillant souriant, bagagiste présent à la disposition, réceptionniste souriant et serviable à son niveau auquel j’ai demander de me réveiller à 7h pour que je soit présent à l’endroit de ma formation ( objectif de mon voyage ). Réclamation: aucun coup de file pour. Me réveiller à 7 h. Aucun passage pour nettoyer la chambre sachant que la demande écrite de nettoyage restée sans réaction toute la journée… Après réclamation à la réception ( khadija réceptionniste) en remarque que le sens de l’écoute très peut développer. Justificatif sur la réclamation de l’absence du réveil clairement mensonger … Chasse des toilette brouillant avec écoulement de l’eau tt la nuit( panne de chasse d’eau). Au départ absence ou disparition du bagagiste. En quite la réception de l’hôtel sans contacte des yeux du personnel avec froideurs dégotante. Là vérité mon expérience a l’hôtel adagio n’était vraiment à ce que j’attendais puis je ne peut pas le recommander à mon entourage de médecin malheureusement ( une vrai déception).
Stayed 2 nights in Jan 2024

10/10 Excellent

Fella

Stayed 6 nights in Sep 2023

10/10 Excellent

pierre

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

achour

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bien situé. Impeccable pour 3 personnes dont un enfant. Gentillesse du personnel.
Stayed 1 night in Aug 2023

10/10 Excellent

stephane

Je recommande vivement
Top équipe de la réception à la femme de chambre aux service du bar au roovtop exceptionnel d’une gentillesse et d’un professionnalisme qui fait plaisir
Stayed 5 nights in Aug 2023

10/10 Excellent

Djamal

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Parfait !! Un appart hôtel moderne et récent. Bien situé, avec pas mal de choses à faire autour, petits restos, shopping, etc... Personnel hyper accueillant, bienveillant et agréable. Chambre spacieuse et propre. Attention quand il est indiqué 2 lits doubles il s'agit du lit 2 places dans la chambre et du clic clac du salon à déplier. Mais absolument pas gênant pour nous. La piscine est un peu petite et fraîche mais suffisante car très peu fréquentée. Restauration top. Je recommande ++++
Stayed 12 nights in Jul 2023

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Echt een super net en schoon hotel, ontbijt prima. Elke dag wordt de kamer schoongemaakt en voorzien van handdoeken en badkamerspullen. Dakterras en zwembad een aanrader. Prima service en aardig en uiterste vriendelijk personeel. Dichtbij het mohammed 5 stadion. Carrefour op 5 min loopafstand. Let op ze spreken er voornamelijk Frans en weinig Engels!
Stayed 4 nights in May 2023

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buona struttura Colazione continentale Camere spaziose
Stayed 3 nights in May 2023

8/10 Good

ADEBAYO

Travelled with family
Liked: Cleanliness, room comfort
Lovely Hotel
Fantastic
Stayed 2 nights in Apr 2023

4/10 Poor

Philippe

Travelled with family
Disliked: Cleanliness, amenities
Mauvaise représentation, chambre affichée comme étant équipée de 2 lits doubles alors qu’il n’y avait qu’un seul lit, le 2e étant seulement un canapé-lit, pas vraiment adapté à coucher 2 personnes. De nombreuses fourmis dans la chambre, incluant dans le lit. L’hôtel est dans un coin sympa de Casablanca, et les installations globalement de bonne qualité.

10/10 Excellent

hicham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
super bien placé

10/10 Excellent

Véronique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bel appartement bien équipé et insonorisé décoré avec goût. Cependant , la literie manque de fermeté. Excellent accueil. Nous avons aussi testé plusieurs plats du restaurant; succulents On y reviendra
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Stayed 4 nights in Oct 2022

8/10 Good

Barou

Stayed 6 nights in Sep 2022

8/10 Good

PASCALE

Stayed 7 nights in Aug 2022

10/10 Excellent

Alix

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super séjour au Adagio! Accès facile, appart hotel propre et bien équipé, terrasse avec piscine, et bon emplacement. Le personnel est très gentil et serviable, toujours là pour aider - même dans le parking. Aucun problème avec le wifi.
Stayed 2 nights in Aug 2022