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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationBourke Street Mall3 min walk
    Popular LocationMelbourne Central5 min walk
    Popular LocationState Library of Victoria5 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)28 min drive

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  • Superior Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 1 Queen Bed

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Superior Family Room, 1 King Bed & 1 Twin Bed

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Family Room, 1 King Bed & 1 Twin Bed
  • Standard Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Superior Room, 2 Single Beds

    3.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Standard Room

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room
  • Standard Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Superior Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed (Premium)

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed (Premium)
  • Privilege, Room, 1 King Bed

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsPrivilege, Room, 1 King Bed

About this area

Melbourne

In the city centre and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • State Library of Victoria - 5 min walk
  • Princess Theatre - 10 min walk
  • Queen Victoria Market - 14 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 28 min drive

Restaurants

  • Where to eat
  • The Louden Kitchen Grill โ€“ Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
  • Soul Cafe โ€“ Cafรฉ with a bar. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafรฉ. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service, in-room massages and hairdryers.
Mercure Welcome Melbourne offers 330 forms of accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: AUD 60 per night
  • Parking nearby: AUD 20 per night
  • Return airport shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AMโ€“10:30 AM: AUD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 27 July 2020 to 25 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Welcome Melbourne Hotel
Mercure Welcome Hotel
Mercure Welcome Melbourne
Mercure Welcome
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Mercure Welcome Melbourne and receive a full refund?
Yes, Mercure Welcome Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Welcome Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Welcome Melbourne pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Welcome Melbourne?
Valet parking is available for AUD 60 per night.
What time is check-in at Mercure Welcome Melbourne?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Welcome Melbourne?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Mercure Welcome Melbourne provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mercure Welcome Melbourne located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.
3.9
Good
1,511 reviews
5 - Excellent
415
4 - Good
680
3 - Okay
251
2 - Poor
117
1 - Terrible
48

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the 5* Pullman due to our medical visit being the virus and the amenities and staff couldn't have been better
Stayed 1 night in May 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff especially at the Louden
Stayed 4 nights in Mar 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Very small room for price and all facilities tired, marked and no pride in appearance.
Stayed 1 night in Mar 2020

4/5 Good

Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly situated, great location.
Stayed 1 night in Mar 2020

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