Surestay Plus By Best Western Cebu City

Property class: 2.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Ayala Center is located near Surestay Plus By Best Western Cebu City, which provides a coffee shop/cafe, a bar and a restaurant. Stay connected with free WiFi in public areas.
The current price is S$60
includes taxes & fees
25 Sept - 26 Sept

Popular amenities

  • Parking included
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV mounted on the wall, a small table and chair, and a view of greenery outside.

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on the wall, a desk, and a chair.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, bedside table, and a window with curtains.

Superior Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a window with curtains.

Superior Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 3 Single Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a TV.

Premier Room, 3 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, and a mirror.

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a small table, and yellow chairs.

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, desk, laptop workspace

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, desk, laptop workspace

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Capitol Site, a neighbourhood in Cebu City, Surestay Plus By Best Western Cebu City is in a shopping district. Travellers who have shopping on the agenda can visit Ayala Center and SM City Cebu. Zoomers Blacklight Mini Golf and Jose R. Gullas Halad Museum are also worth visiting. Visit our Cebu City travel guide
Map
Danaque Building, Capitol Site, Cebu City, 6000

What's nearby

  • A bookstore with shelves of books and magazines.
    Mango Square
    8 min walk - 0.7 km
  • A modern building with a wooden structure and green walls, surrounded by lush greenery and palm trees.
    Ayala Center
    4 min drive - 1.9 km
  • Osmeña Fountain Circle
    7 min walk - 0.6 km
  • Chong Hua Hospital
    7 min walk - 0.6 km
  • Cebu Business Park
    4 min drive - 1.9 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.)
    36 min drive

Restaurants

  • Lost Books Cebu
    1 min walk
  • Jollibee
    1 min walk
  • Bo's Coffee
    1 min walk
  • Bittersweet Pastry Shop
    1 min walk
  • Tagala's Chicken Butterfly
    2 min walk

About this property

Surestay Plus By Best Western Cebu City

  • Hotel near SM City Cebu
  • Ayala Center is located near Surestay Plus By Best Western Cebu City, which provides a coffee shop/cafe, a bar and a restaurant. Guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A banquet hall, concierge services and smoke-free property
    • Luggage storage, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 62 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs and separate sitting areas.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and bidets
    • 32-inch LED TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of 24 Sept, 2026, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on 25 Sept, 2026 start from S$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Cebu City?

Self-parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Checkout is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital and 2.1 mi (3.4 km) from SM City Cebu. St Patrick’s Square and Osmeña Fountain Circle are also within 10 minutes.

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Reviews

Surestay Plus By Best Western Cebu City Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 136 out of 215 reviews
Rating 8 - Good. 49 out of 215 reviews
Rating 6 - Okay. 22 out of 215 reviews
Rating 4 - Poor. 3 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay for layovers, close to the airport and it’s good they have free service shuttle for pick ups and drop offs.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff are friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, safe, quiet and accessible.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Safe and accessible.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and service. The hotel is lovely, the bed is so comfortable, allowing and great rest, the shower is hot. Everything here is incredible, I would recommend this hotel to all 🙂
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was great, clean and the staff was very accommodating. Great Breakfast.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean atmosphere and good rooms
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and smells good
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities were excellent.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by how clean it was and the breakfast was good every morning.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Convenient to CBD and lots of places
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and excellent staff. Breakfast foods it's so good. I will recommend this place to my family and friends.
Stayed 3 nights in Jan 2025