Best Western, Central United States hotels

"Hotel and rooms were great. The pool was closed for maintenance so the family was a little disappointed about that."

"It’s a beautiful hotel with lovely staff. The beds were very comfy but the pillows have no neck support. We loved how close it was to Millennium park and how walkable the area was for finding dining options and seeing the sights. It’s only about one city block from the Art Institute and we got to walk by those beautiful lions every day. We did not try the restaurant but did have a drink at the Lockwood bar. The drinks were well balanced but it took forever to get drinks; I had to wait 15 minutes just to place my order at the bar with three bartenders. We didn’t see any waiters to help either. "

"Cleaning, good location, friendly people easy to communicate "

"The hotel was wonderfully nestled downtown and an easy walk to sites and restaurants. "

"The staff and location is amazing "

"Hotel is very clean but you need to ask for maid service if needed. Rooms are clean, bed is very comfortable, and breakfast is good but very busy place. Great place to stay. I'll be back."

"Amazing hotel! Loved the location and the view. Service was great the only issue was that I paid in advance through hotels dot com but got charged again when checking in. They mentioned they would be refunding but I would have to wait 5 business days. Besides that everything was lovely, my family requested we book there again for the “next time”. "

"Enjoyed"

"First time staying in Omni was a good experience. It was a nice hotel and we stayed for a day it was very nice we paid for a premium king bed room but unfortunately the AC did not work so we called the front desk and they helped us to a different room and we were lucky enough to get a suite! It was an awesome staff to help us from that little issue. I’d definitely stay again. First time stays get a complimentary drink or coffee and it was nice. The rooms are spacious and comfortable. "