Hotels near Cerro de la Z

"My husband and I ended up at this beautiful resort by accident when our flight caused us to miss the initiation of our cruise. This resort is beautiful, the staff are exceptionally friendly and helpful, and the food choices( we chose all inclusive for 2 days) was tasteful. I would definitely stay here again!"

"It was our first time and we were very satisfied with everything. Staff were courteous and friendly and very hospitable. Food and drinks are overflowing. Amenities are complete for me, there is always something for everyone. The only complain I had was since we were there during spring break, there were a lot of college students and so therefore some of them leave some drinks or plates on some random spots but apart from that they are just minding their own business like everyone else. "

"Music too loud at the pool. When we were there, all older people and they were playing loud awful music ! "

"Old facility not my preference but staff very kind"

"Amazing resort"

"Arrived around 12:30 and could not get our room till 3:00 which was ok. But we were checked in at 12:30 and when 3:00 came around we had to find our own room. Which was a bit confusing. We had to call the front desk to get room amenities that never showed up at all during our stay. We were asked to leave a restaurant at lunch because we were told we were in violation of the dress code. This is fine but we were already seated at the time. We felt we were not dressed any different than anyone else. This was a pool side restaurant. We felt uncomfortable and left the property to have our lunch at the marina. The entertainment staff (in our opinion) pokes fun at guest it’s all in fun but makes us uncomfortable. Thousands of people pass through the resort every year, most will never return, we will be one of them "

"We had a wonderful stay at the Montecristo and we can’t wait to return! The property is stunning! Palm trees, beautiful colorful flowers, and cliffs over looking the beautiful ocean. Staff goes out of their way to help you in any way. Everyone we met was friendly and kind. There are multiple restaurants throughout the property. Shuttles also run to the other Pueblo Bonito resorts and all are included on the all inclusive plan. This was our first time here but won’t be our last. If I had one con, it would be that they were a little pushy about the timeshare presentations. On a short trip with our kids, I didn’t want to waste an afternoon on a presentation. I wish there was alternative options… maybe an online webinar that could be viewed not during vacation? I’m sure it is a wonderful place to have ownership but didn’t want to take away from our vacation. "

"The Ocean view was not as advertised, the spa was not functioning properly it did not heat the pool was not clean. The most important part was the the road was not meant to be traveled on with a small car, it was more suited for a high clearance 4 wheel drive. I mentioned this to the staff and informed that excess to the property was no reason for a cancellation refund. This property is not safe. I would highly recommend that Hotels.Com not represent this property. I opened a chat with Hotels. and never got a reply. We left after the first night and booked much nicer and safer hotel for the remainder of our vacation. I would request Hotels.Com help me resolve this issue."

"Ale was the best host! Staff were great, grounds are well maintained and clean. Swimming pool was heated and was great to take a swim."