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"Overall it was a good trip to thr hard rock. Most employees were very nice and understanding. Most…. Thr pool/towel police were not understanding and had different views on what there jobs were. One day they allowed people to leave towels and belongings to hold and the next day they were enforcing 30 minute mandates to be there or things were removed and sent to lost and found. Two different employees gave us two different explanations. I would have thought they would be on the same page. Then the staff at the front desk were a bit chippy. When we checked in it went very smooth but a few employees during the week weren’t the kindness but whatever, they have right to be rude or nice. My wife cut her leg shaving night before. Went to bed with a bandaid on, the bandaid must have moved mid night and small amount of blood got on the sheet. We were honest and told the cleaning staff. Next thing you know we’re being approached by front staff to sign paperwork to purchase the sheets. Hmmmm, we’ve already spent $5000 to be there and an accident occurred. Ok, we paid it because obviously that sheet was worth more than a happy customer. Next time we will just lie and act like nothing happened. All in all good trip but wouldn’t go back there. Love Cabo but time to try a new place. "

"Clean place "

"Great"

"We went only to the adult pool. Got good service but when getting a drink, it was like asking a robot. He did it but I dont like an eye roll"

"We just got back home. Loved the free upgrade for my husband’s birthday. The pool concierge Yolanda was the best. She made sure we were well taken care of daily with our cabana ready each day. Julian at the adult pool was great. He always made sure we were well feed and our drinks remained full. We had two little snags to our trip. But the staff took care of our issues. The service was great and a place to consider if going away with your family. "

"We had a great room and experience except for the large cockroach that I had to kill in the bathroom. My wife could not rest at night after that. "

"Everything was excellent"

"I loved Cabo."

"Location great in the marina area in Cabo. Rooms very outdated, tons of little flies in the rooms. Probably one of the dirtiest properties I've stayed at in Cabo, been visiting for 10 years now. Pool area was dirty, rooms never fully cleaned and the kids pool was gross. Also, in the kids area the "family bathroom" the workers use, so every time when taking my toddler to the bathroom a worker would come out and it was always dirty. Better properties in this area to stay at. "