Hotels near Chagrin Falls Popcorn Shop

"There was hair throughout our shower, not our hair. Not what I wanted to do to clean a shower when I got in late. I did it myself because their standard of clean was leaving hair, I’ll do it myself! "

"Rooms can be updated. This property needs an entire renovation. "

"Had to ask several times for housekeeping. I stayes 10 nighta and had ask for towel, trash to be emptied, had to ask for coffee several times. Elevator broke down the day after i checked and was shutdown for a dag. Had to take the stairs to the 4th floor and i have a heart condition. One elevator broke for entire stay. Breakfast on the first saturday i was there ran out of plates and silverware by 8 am. Had to eat breakfast with plastic forks spoons and knives. We pay amd excellent ezperience. I travel an extra 30 minutes and passed by several hotels. 30 minutes from the ix center. I paid because i love drury but based on this experience i may not stay again. "

"I had a horrible weekend no on let me know the pool area was"

"Clean room "

"The hotel was clean, quiet and very comfortable. Very welcoming staff from check in, to breakfast, to housekeeping, to check out."

"Best hotel in the Cleveland area in my opinion. They have top- tier staff members great customer service and its immaculately clean every time. I absolutely love this hotel. I definitely recommend."

"Great and friendly staff"

"Our hallway smelled very strongly of marijuana even though signs were posted that this was prohibited. Rooms were clean and the staff was friendly "